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April 2024 by Mike Smith
Went it to get a new plan, and was treated with the utmost respect by the Manger there. Thank you Sam!
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April 2024 by Isabel Marin
I was tired of my at n t service, and decided to move to tmobile. I was greeted by the nicest girl I'd ever met. She made everything so easy and convenient, as well as stress-free. For anyone who is looking for better cell coverage, I will always refer them to Sam from T-mobile.
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April 2024 by Edgar Sanchez
Great experience overall, highly recommend. They made the process very quick and seamless!
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April 2024 by kashaya perez
went in to try the home internet and cerise helped me she was patient and answered all my questions , will definitely be back because of her !
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April 2024 by Eduardo Cortez
Bryce is the best!
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April 2024 by Aviere James
Last time I came in Cerise helped me she was very helpful and patient. As well as super welcoming and friendly.
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April 2024 by Valerie Hawkins
I went to T-Mobile the other day to add a line and the manager Samantha had impeccable customer service! I highly recommend T-Mobile and talking to her for any service you need!
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April 2024 by Home2 Elko NA
Great staff especially Bryce. Always has been helpful and explained everything to me so I could understand. Glad to have such great customer service here in Elko
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March 2024 by Emily Schultz
Brought my own device that I bought from Walmart (make sure you're getting an unlocked device if you do this) and didn't have to pay an activation fee, plus my bill doesn't even hit for another few weeks. Really great low-cost options and my rep totally understood I didn't want all the bells and whistles.
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March 2024 by Brian Thomas
Awesome place
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March 2024 by Nancy Hegre
My favorite T-Mobile location! Everyone is so warm and friendly
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March 2024 by BEN N TAYLOR
Other than the manager Samantha the rest of the employees are not well-trained they are rude arrogant they don't have inventory in their store or at least the phones that I wanted to buy I've had nothing but problems with the store since I moved here I would recommend everybody go to AT&T as soon as I can I am moving to AT&T getting the top of the line iPhone better service better phone and some of the employees there carry knives I am a 10th degree black belt martial arts Grandmaster and I don't appreciate people carrying knives if they feel they need to do so please hide them Bryce has called me and tried to suck up to me with a $50 store credit which he claims he can't do and I'm going to let a T-Mobile know T-Mobile corporate no that after 12 years I am leaving because of the store and anytime anybody from that store wants to get on with me you let me know thank you
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February 2024 by AshLeigh Banner
The two women who helped us were amazing. They answered all of our questions, gave us a quote to switch and hooked us up with a great deal on home internet. Will definitely be back.
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December 2023 by Tera Johnson
The sales rep that helped me was awesome. She made me aware of all the deals. I didn't like the fact that because I was paying my bill inside the store, I had to pay a $5 fee. That is not a good look T-Mobile
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December 2023 by Debra
Some of the employees are kind and helpful, others are stand offish, which made me feel uncomfortable. I would like it better if they were all helpful and understand what I was going through
