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September 2023 by Bailey Rarick
The ladies at the WAFD bank are freaking incredible. They are always understanding and so much help each time I have gone in. (I tend to have bad luck with my cards and lose them or they tend to stop working.) I always see the same familiar faces each time too, and these women are constantly in such a bright mood it helps when my nerves are all frazzled. You gals rock! I love you! Lol. Probably best bank in elko to bank with! Thank you for putting up with me! ??
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September 2023 by Rebecca Whiteside
I absolutely love these ladies ? They have the BEST employees and management. Super helpful when you're u knowledgeable w any financial situation or need. 10 stars if I could!
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August 2023 by Jacqui Hoyt
I have been a SATISFIED customer for 3 years now!! The staff in Elko have ALWAYS been helpful and very respectful. WaFd actually cares about their customers and do everything they can to help. Thank you all and keep up the good work ? ?❤️
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June 2023 by Justin Kley
The Elko team is great! They always make each visit enjoyable and look out for our best banking needs.
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June 2023 by Melissa Perez
Great customer service. The ladies in the bank are friendly and were quick to assist me in opening an account.
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May 2023 by camron montoya
Great bank, great service. The staff are always super helpful and are very knowledgeable.
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March 2023 by Danielle Yroz
Each time my husband I go to WaFd Bank, it is truly a great customer service experience. Brie, Hannah, Emily, Johannah and Ashley go out of their way to provide outstanding customer service. The staff are so willing to go out of their way to help with banking issues, even to the point of coming to our home to assist with an online banking issue that involved our outdated browser! Brie also visited the Terrace at Ruby View to discuss any questions/issues the Seniors might be having with their banking. The staff represent professionalism at all levels of business, in addition to being courteous and friendly.
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March 2023 by Melissa Kit Dewey
March 3 I was a victim of fraud. I immediately contacted the branch and before the phone call ended my acts were frozen. The representatives helped me navigate securing my identity by showing me how to freeze my credit. Brianne and Emily helped make this a smooth process. I feel like these two helped save my identity from identity theft.
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April 2022 by XxxMrGigglezxxX
This bank is years behind even the smallest credit unions. Holds millions of dollars and yet can't update a system in a few short hours like the rest of the world. Not worth putting your money into. Garbage customer service, always turning the problem and blaming their customers. Go elsewhere.
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January 2022 by Stephanie Long Woodard
Washington Federal Bank is been okay and I'll go Nevada since I've been here for a month my thing is it's a little hidden took me a minute to find it it's not advertised very well it's kind of in this little hole off the road in the shopping center but otherwise everything's fine
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December 2021 by 775 Woodworx
This bank is years behind even the smallest credit unions. Holds millions of dollars and yet can't update a system in a few short hours like the rest of the world. Not worth putting your money into. Garbage customer service, always turning the problem and blaming their customers. Go elsewhere.
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June 2021 by James King
Always courteous and helpful. No mistakes to date.
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June 2021 by Stephanie Woodard
Washington Federal Bank is been okay and I'll go Nevada since I've been here for a month my thing is it's a little hidden took me a minute to find it it's not advertised very well it's kind of in this little hole off the road in the shopping center but otherwise everything's fine
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May 2021 by Mike Gilbert
We really enjoyed Skylar and how welcome she made us feel when opening our business account. She's extremely kind, understanding and patient, couldn't ask for anything better.
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February 2021 by Russell Mistretta
Thank you for the great service. Wow on the friendly service. :)
