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November 2023 by Big 'TRUTH' Wes
Mail came at 10:30 yesterday, TODAY it's 4pm and we're still waiting! Incompetence at its finest. Back to Vegas tomorrow, THANK GOD!!!
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August 2023 by Heather Huffman
Sadly To Say-1 Star-Only Due To The Facts Of Employing A Severely Corrupted Individual, That Is By Far So Very Untrustworthy, And Is&Has Been Ultimately Stealing My Packages And Other Mail,Now,As Well. This Is A Very Disgruntled Former Employee's Of A So-Called Manager's Job That'd Been Ultimately Terminated Due To Her Severe Incompetence, And Also Her Abusiveness Towards All The Tenants, And Other People's,At That,Too. Melissa Travis, Your Days Are Numbered, And You Certainly Were NOT As Bright As All Of Your Wishful Thinking In The World, And That Surely Couldn't Help Your Sorry Kulo, Either.
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July 2023 by Hailey Peterson
This place is awful lately. The drivers won’t deliver packages and then when you go to pick them up the clerk has no idea where they are. Hundreds of dollars in packages and they are nowhere to be found. It extremely frustrating and no one is willing to come up with any solutions other than call the post master. Called and the post master doesn’t answer. I am at a loss and getting certain things delivered living in such a small town is our only option most the time. They need to be better and understand that these are peoples belongings and money they have spent. I am over it and want to know who I can speak to about this ongoing issue.
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May 2023 by Emily B.
As far as the anemic, underfunded US Postal Service goes these days, this location is not bad. Ely's post office is understaffed, to be sure. The same ladies serving the front counter do the sorting, so bear with. Some of them are friendlier than others. A dose of sugar goes further than vinegar here. The operation is efficient and clean. As with most small towns, expect to get packages a day or two past ETA. If there are problems with package delivery, it is actually likely an issue with the local UPS distro center, not USPS. The local UPS delivery center is entirely inept, and seem to willfully undercut their own contractual obligations to serve the post office.
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June 2022 by Jonathan Fischer
It has my stamp of approval
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May 2022 by Matthew Short
Was waiting on a time sensitive package that was never delivered
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September 2021 by Charlene Beaty
Ordered parts needed to fix rv enroute. Travelling woman age 77. Waited a week. P.o. said nothing there. Checked UPS tracking said it was delivered. P.o. clerk said if it was addressed to General Delivery, UPS would drop it there. Returned two days later to check again. A different clerk told me only SurePost would be delivered there and to go to UPS to look for it. There is no office at UPS... but caught a driver coming in and he took me inside to search for my parts. That was 9/2. He said postmaster would only accept SurePost from UPS... and he could not drop off anything else there addressed to General Delivery. Tried to track again... and got "return to sender". That helps an old lady alone waiting for parts.
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September 2021 by C Swankie
Ordered parts needed to fix rv enroute. Travelling woman age 77. Waited a week. P.o. said nothing there. Checked UPS tracking said it was delivered. P.o. clerk said if it was addressed to General Delivery, UPS would drop it there. Returned two days later to check again. A different clerk told me only SurePost would be delivered there and to go to UPS to look for it. There is no office at UPS... but caught a driver coming in and he took me inside to search for my parts. That was 9/2. He said postmaster would only accept SurePost from UPS... and he could not drop off anything else there addressed to General Delivery. Tried to track again... and got "return to sender". That helps an old lady alone waiting for parts.
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August 2021 by Tina & Megan Sebay
We received FANTASTIC service at this post office today. A package containing a replacement credit card was late and we needed to leave town. The clerk was able to help us request an intercept so that the package could follow us to our next destination and we can continue our vacation! She was friendly and knew exactly how to help us out.
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June 2021 by Thelma D.
Before I went to the Post Office for the first time here I read the reviews. They were all negative. I anticipated that I will experience the same much to my surprise! The lady in the front working alone even lend me the scissors from her office. The gifts I mailed were all received before Father's day. I did not get her name but she knows who I am mentioning here. I will forever treasure that memory.
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April 2021 by Hannah Adams
Helpful. My niece worked here for awhile.
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October 2019 by Karen H.
Haven't received mail in a month, when I go up there to see what's going on the one lady is always rude.
