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September 2023 by Cami
Customer service was great! I was greeted at the door and was helped with my purchase right away. Sam and the other gentleman were very welcoming. Thank you for your assistance!
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June 2023 by Kylee Locey
Very nice young man he greeted us at the door interduced him self and help us to his fullest all together Very good experience.
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May 2022 by Dean C.
One of the poorest customer services we've experienced with Verizon. No recognition when entering the store and waited for 20 minutes in line and left. We'll be closing our account with Verizon after returning home from our trip.
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April 2022 by Mary Ellen Campbell
My brother and I just had the pleasure of working with MaCayla who not only took so much time to replace a lost phone, but also walked us through solutions to our specific needs. My brother is recovering from an extended hospital stay and required extra assistance is reviewing the options available to meet his needs. MaCayla was amazing. I would highly recommend this Verizon retailer and look forward to working with them for a long time.
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February 2022 by Steve Winton
McKayla is absolutely the best!!! Very pleasant, extremely knowledgeable and always has a smile.
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February 2022 by TJ Borghoff
Got my new phone up and running as fast as our local internet would allow, thanks!
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December 2021 by Scott Quinney
I checked into my hotel and realized I had left my Apple Watch charger at home ! Alex ya hooked me up and promised she wouldn’t tell my wife I left it againLol.
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November 2021 by Sandra Thayer
Great experience upgrading my phone. I forgot my apple password and mixed up phones on my plan with upgrades. My Apple ID and passwords were reset for both my Mom and myself. Using my new iPhone 13 is so much fun. Thank you so much for all the help.
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November 2021 by cynthia medina
Personally I think Verizon is a good place to get your screen protector and phone case especially phone although I didn't buy my phone here in ely.Verizon is a good store and they have good customer service from what I've experienced personally I think this place is a nice place to get a what you need.
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September 2021 by John Kramm
The Verizon clerk Alexis was fully helpful, polite, courteous and found what I needed. Alexis was nicely polite just like myself!
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September 2021 by Joyce Keefer
Ashley was very helpful and polite.
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August 2021 by Vince Fleischman
Ashley was excellent! Very calming. Honest and showed excellent customer service. Having been in customer service for a long time I know when someone is good at what they do, she’s a keeper.
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June 2021 by Maggie Holmes
McKayla is the absolute best! I am a repeat customer because of her and the wonderful experience I have every time I go in.
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April 2021 by Amber George
I worked for this store for about a year, I absolutely love the environment, McKayla is a phenomenal manager. I know everyone thinks people in sales are dishonest and greedy... but that is not the case with this store. They are all hardworking individuals and honest to the core! They teach you to only make recommendations based on each persons possible needs, not just whole sale the same thing to everyone. As long as this store is under the management of McKayla, I will always do business here!
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April 2021 by Allison Christensen
Excellent customer service! Upgraded phones based on recommendations from Mackayla. Very helpful and pleasant.
