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November 2023 by Gail Nott
Clean, comfortable, and quiet rooms. The breakfast buffet was impressive, with a lot to choose from.
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October 2023 by Gerard Papsch
Stayed during turnover/change of ownership and was highly pleased but for having to drive 5 miles back out of town for laundry necessities that would normally be available in the hotel vending machine itself, (empty)as they always were on previous stays.The breakfast was great in both quality and selection!! Thank you!!
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September 2023 by Rebecca North
All staff we encountered were great! Especially the lady that checked us in. She was kind, warm, and understanding. The breakfast was awesome! I love that there were pre-made items to select from and the auto pancake maker was so cool!The power went out for several hours overnight, but I asked in the morning and it was caused by a near by car accident, so not the hotel's fault.
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September 2023 by Lilli
I stayed here on Aug 4 the front desk lady charged my credit card and had it on file on their computer. That same night around 8pm I had unexpected banging on my door. I opened my door to 3 police officers claiming the front desk lady on evening shift had called the police on me to have me thrown out of the room! I called the front desk using the hotel phone and she said she thought I hadn’t payed but now that she checked the computer again she saw that I had payed for the room. I asked her why she hadn’t just called the hotel phone if there was any confusion and she just responded with a fake excuse saying my phone line was busy when it wasn’t and I was in my room the entire day as it was hot out that day. My room was a 5min walk uphill from the front desk office. The hallways are bright and light bleeds into the room 24/7. So the room is Never dark for sleep.
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September 2023 by Robert Aguilar
Room was clean and nice .was very happy with the breakfast that was included. If I go that way again I will definitely stay there.
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August 2023 by Lisa J.
We booked this room for our first stop on our trip "surviving the loneliest road in America". Eureka is billed as "the friendliest town on the loneliest road" and it was true! The front desk clerk was adorable, calling me "honey"! I found it funny as usually only old ladies and grammas address you that way, and the clerk was more than half my age. It definitely added to the small town charm of this place. The two room suite was huge, and accommodated our five party group perfectly. There was even a big dining table! The A/C thankfully worked perfectly, and the no smoking room, was not at all smelly. Our group was hot, tired, and hungry from our trip. The clerk suggested a great diner spot within walking distance. We returned to our room with full belly's, and had a great nights sleep. The included breakfast was great with all the usual options that you expect from a Best Western. Loved the automatic pancake maker!
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August 2023 by Addie G.
This is a SureStay by Best Western. We got a 2 room suite with a King and Queen bed, and a pull out couch. Comfortably slept 5 people. Also had a dining area to seat 4, with a microwave and fridge. 2 tvs, and lots of other seating options. AC worked very well, and the bathroom was clean and great! Continental breakfast was awesome.
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August 2023 by Kirsta Evans
We booked a block of rooms for my daughter's wedding this summer. Natosha's communication throughout to get the rooms just right was extraordinary. Darlene worked tirelessly to make sure our stay was everything we hoped for last weekend. Clean rooms, great breakfast and superior service. Highly recommend!!
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August 2023 by Todd Snyder
Super clean and quiet. Great little historic town. Friendly staff and decent breakfast.
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July 2023 by Jake B.
This place accomplished what we needed for the trip we were on. I'm not gonna say it's the nicest room, because it's not. I'm not gonna say hotel staff are particularly friendly, because they're not. Nor would I say that the continental breakfast was particularly good, because it's not. But if you're looking for a bed, this place has one!
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July 2023 by Lisa Kempf
Wow…this is a gem! Large, clean room, friendly front desk staff, good breakfast. No frills but cleanliness is most important to me and it did not disappoint. Will most certainly stay again when in area.
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July 2023 by Jutta Zimmermann
Pleasant surprise!Rooms were large, updated, clean and very nice. Service was excellent.Would definitely stay here again!
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June 2023 by alexander rae
This hotel was in a small place, the rooms were clean and tidy, beds were firm and comfortable. The carpets had been updated, there is no pool here but they did have a fitness room. A decent breakfast, a little limited but still adequate. The restaurants were within walking distance but not much to choose from.Rooms: Clean and comfortable room with a firm mattress,Carpets updated recently.
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May 2023 by Carrie H
This is not a plush 5 star hotel, but it does an excellent job meeting major basics. Excellent service with a smile and genuine desire to ensure you have a great stay. Clean common areas and rooms. Secure building with key fob entrance and along with key fob room doors and double locks.As a woman traveling alone I feel safe and comfortable not only from measure related to locks, great lighting in hallways and stairwells and cameras, but also from the caring attentive staff. They are all approachable with great personalities and desire to please.I presume I will pass through again some day, at which time I will remember my experience and will not hesitate booking in advance. Thank you for the warm welcome and excellent service!Rooms: Not fancy but neat, clean, and working.Safety: Building entrance secured with card fob system and many common area camerasNoteworthy details: Great staff with warm welcome and genuine care for the customers
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April 2023 by R B
Yo, they have a heater in the bathroom that keeps the floor nice and really warm. It's on a dial timer. 5 stars just for that. The front desk lady was nice as well. I liked her hair style. Cable works. I'm happy.