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December 2023 by Michael gregory
Average bank nothing great but can find worse
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October 2023 by George Silaghi
I ve met the best employees here. Professional, kind and funny! 10 stars if possible! ? Shout out for Katie and Amber! So kind.
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June 2023 by Wo T
The employees are okay. Their branch manager's knowledge, personal and communication skills seemed to be lacking. Maybe she was just having a bad day (or stressed by a customer that had been complaining just before). But if it's always like this, I wouldn't like this to be my main branch, at all.
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February 2023 by Robert Estrada
Used to be my go to bank. Slow and
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October 2022 by Yvette Garcia
You call there phone line and no ever answers. They need better management
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July 2022 by Nora H.
This branch is Ridiculously slow. Tellers are wildly unfamiliar with their job responsibilities. Would NEVER open an account here!!!
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August 2021 by Robert Hicks
My wife showed up at 4:40 p.m. on 2 August 2021. The reception said they couldn’t help her.even though she was there before 5 p.m. She was also locked inside the bank Very poor, bad and horrible customer service. A written apology from the bank would be nice!!!!!!
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July 2021 by Cheryl Venturacci
This branch only offers drive up service and is closed from 12-2 for lunch?! Lobby is temporarily closed for over 2 weeks yet there were 3 employees sitting in the dark lobby when I went to the door. So inconvenient! I waited in line for over 30 minutes in 102 degree heat. Unfortunately I needed deposit slips for an organization I belong to and could not use the ATM. I really feel for their elderly customers.
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July 2021 by Shannon Grant
NEGATIVE *****WORST SERVICE IN HISTORY. LADY REFUSED TO LISTEN TO WHAT I WAS SAYING!!!!! NEVER GOT ISSUE THE RESOLVED!!!!!
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July 2021 by Andy Reutov
The whole place is closed from 12pm-2pm for lunch?
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May 2021 by Cynthia Dowler
Nice friendly ladies working.
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May 2021 by Linda H.
Had to deal with a family death the past few months and unfortunately, have been caught in the middle of Wells Fargo confusion. The Estate Specialist sent me to the bank to handle affairs. Personnel at the bank said that there was nothing they could do. The Estate Specialist said the bank could have handled everything. What a nightmare. Now going back to a WF Bank in Reno this afternoon. Customers dealing with recent loss should not have to be victims of WF employee's ineptness.
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March 2021 by Jeanette M. Ellington
Be with them for over 10 yrs. The the people down home feeling most time..
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June 2020 by Karen Green
Can't believe the lack of tellers and the waiting times on a Friday
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September 2019 by Thomas Hicks
Dropped by to cash a check given to me by one of their customers, at the drive thru teller, was told I had to come inside to cash check, I'm disabled and didn't want to take out my walker and struggle going inside. Company policy was the answer I received, even after stating I was disabled. Tore up the check and will take the loss, and report this to the ADA.
