Big R Fernley is a locally owned store that has everything you need for your home, ranch, or business. It features many departments including feed, pet, heating and cooling, clothing, footwear, tack, hardware, lawn and garden, power equipment, plumbing, electrical, automotive, sporting goods, gifts, and toys. Customers find it a fun and welcoming fever dream of a store with so many fun things, noting it makes them feel like a kid again. The staff are welcoming, helpful, prompt, and knowledgeable. They are described as really small town people—so nice, so friendly, and helpful. The business is also recognized for its strong community support and philanthropy. Shoppers love visiting the store, emphasizing it has everything you could possibly need at decent prices, from home repair and gardening to pet supplies, livestock care, and gun ammo, plus old school sodas by the register. The exceptional customer care, including staff checking on people in the parking lot, consistently receives high praise.
