Home Improvements in Fernley, NV
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2 locations found near Fernley
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375 Stanley Dr, Fernley NV 89408
“Great customer service. The employees here were all helpful and wanted to help customers. It felt so strange because of the other Lowe's locations we have visited. They even have a live person who answers the phone when you call.”
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375 Stanley Drive, Fernley NV 89408
“Late post 7/15/26 I needed to purchase cleaning tablets for our washing machine, and a representative at a repair shop recommended that we check Lowe’s. I wasn’t sure if they carried their own brand or the same cleaning tablets sold at Walmart, Amazon, and other retailers. When we arrived, Michael in the appliance department was incredibly welcoming, patient, and knowledgeable. He took the time to answer all of our questions, explained the different options, and made a recommendation that helped us make an informed decision. Afterward, we headed to the air conditioning section, where Larry was equally friendly and engaging. He gladly helped us locate a drip pan and offered additional assistance to ensure we found exactly what we needed. We don’t shop at Lowe’s very often, but both Michael and Larry provided outstanding customer service. They listened carefully to our questions, never made us feel rushed, and genuinely wanted to help. It’s refreshing to encounter employees who are so knowledgeable and customer-focused. We sincerely appreciate all of their assistance and highly recommend this Lowe’s location for its exceptional customer service. Thank you, Michael and Larry, for making our shopping experience such a positive one!”
