H&R Block is a tax preparation company where tax professionals know taxes and can handle tax needs to maximize refunds. Clients can set up an appointment at a local office or work with a tax consultant from home. The company prioritizes well-being by deep cleaning offices, disinfecting high-touch areas, and social distancing. For remote service, the Digital Drop-Off allows clients to upload documents electronically. Reviews note that the experience can be very quick, with staff described as professional, knowledgeable, kind, and helpful. Many customers have used the service for years and report great service. However, some have found it hard to get help with previous years' taxes despite extra guarantees. Overall, it is still considered a good company.
The lady at the front desk was so kind and helpful when I needed to schedule 3 appointments last minute. Leysa was absolutely a life saver. She answered all of my questions and it brought me so much peace of mind to have her file everything and make sure it was correct! We will be back next year!
January 2024
Out standing customer service and very friendly. Blanca is awesome!
March 2023
Both times we have been to HR Block in Fernley the tax pros have been very knowledgeable and got us all the deductions we were eligible for. They're very friendly and we never felt rushed.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
