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October 2024 by Regg Sarno
I’ve used him a few times for mine and my family’s cars. Fair prices. Honest. Nice. Decent work. Very unorganized. Doesn’t call back when he says he will. Doesn’t follow up with estimates and future work that is discussed during appointments. It’s a goose chase to reach him and get work planned and scheduled. Would go weeks and months of calling / texting / emailing him to get him to schedule the work that was discussed. Myself and my family, finally gave up and went elsewhere for our 4 vehicles.
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September 2024 by Jamie Duns
Got my car up and running like new and great pricing.... highly recommend
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September 2024 by Michelle Jody
This mechanic is definitely going to be my ONLY mechanic! Steven explained every thing he did when he was doing it and went as far as going to the store and getting all the correct parts needed for my repairs. I absolutely loved the fact that he fixed the ignition coil and spark plug within an hour and he got my baby working wonderfully. I would recommend him 100 times over and will call him for ALL my car needs
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July 2024 by Lola Del Rosario
I had a brake problem and had almost every mechanic in Fernley diagnose or at least give me a quote. He was the only honest mechanic I contacted as after getting so many different answers to my brake problem, let my son look at them and Mr Rose was correct. Wish I had hired him to do the job. Instead I was referred to someone in neighboring town and did not work out well.
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June 2024 by J Park
Do not go to Ford dealer. They hold our vehicle at service for 4 weeks and had all wrong diagnosis and charged hundreds bucks and quoted thousands dollars fixing nothing. Things sounded all joke.
I was lucky that I could find Stephen and he made everything simple, quick, accurate and cheaper than dealers. Stephen made us to save thousands bucks and what he did everything is very satisfying. We spent 8-90% cheaper price and much more accurate maintenance with Rose Mobile than Ford dealer asking. Thank you so much.
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May 2024 by Aaron Coronado
Extremely nice and polite and on time. I forgot about my appointment with him and he was very polite about the situation. Sorry again.
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January 2024 by Mr. Game Show
Stephen was rather quick in fixing my issue as my car wouldn’t fully start the last 2 weeks. Let me know and showed me directly that my solenoid in the starter was breaking. He went to O Reilly in town to get the part, and my car fixed within about 2 hours of starting. Was very reasonable for his diagnostic, labor, and the part and was more than willing to brave the snow squall aftermath today to get to my house. More than highly recommend.
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December 2023 by Mary Ives
On time quoted amount. Job completed. Very nice. Clean.
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November 2023 by Cliff Fletcher
I had a brake light problem and it took him a hour and couldn’t figure out what was wrong. I did and he still charged me the 100 bucks. I won’t use him again next r will anyone else I know.
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October 2023 by B
Stephen Rose is an absolute miracle worker!
after 5 months of hell working with a dealership service center (June 3rd truck arrived, October 18th we got fed up and had it towed out) and over 12k later spent at the dealership, with them saying we needed to spend an additional $1500, we ended up with a truck that wouldn't start. we had Stephen come out for a diagnostic 'second opinion' of sorts. his price was very reasonable and affordable. he was extremely detailed in his diagnostic. after diagnosing, he hooked a few things up and BAM, the truck started! We are so excited and over the moon! he just proved that the dealership was trying to get us to buy parts we didn't need, and were incompetent with putting things together.
you better believe we will be only using Stephen from here on out for all our mechanic needs!
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October 2023 by Sebastiam Paredes
This guys works quick. He was able to diagnose the problem on my car and he ordered the part for my car that same day. The next day he came to work on my car and he fixed the problem. Definitely a trusted mechanic that will let you know what the problem is and if there are any other issues going on with the vehicle.Services: General repairs & maintenance
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September 2023 by Krysta Bergsrud
This man was absolutely the most kind hearted person. Super knowledgeable and and sweet.
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September 2023 by stanleyi101
Flys in the face of all other mechanics you've dealt with. Aka he's actually a pleasure to deal with. Great prices
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September 2023 by Zach Carmichael
Stephen was an absolute savior! My car broke down in the middle of my >2000 mile trip back to Indiana. He arrived quickly, was incredibly personable, professional, and intelligent. He discovered the issue immediately and worked with me to verify the exact problem, went over the possible fixes, and stayed with me to ensure the fix worked. He did what a professional Kia service center failed to do. I got home safe and owe it all to Rose Mobile. So grateful for the help!Services: General repairs & maintenance
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June 2023 by Amanda Wood
Stephen is an awesome mechanic. He took a look at 2 of our cars last week and completely got them both road worthy. Explained everything as he did it and why. Called him back for our 3rd car to diagnose an issue we thought we had and he could have said anything in the book and I would have believed him. But he said it was an air filter issue. So simple. He seems to be an incredibly genuine and honest dude. We will be using him again if anything arises.Services: General repairs & maintenance
