Guided Truck and Equipment is highly praised for providing exceptional, honest, and professional service. Customers highlight the friendly and fair attitude of the staff, especially Kory, who is noted for being helpful and attentive to questions. One customer shared a positive experience where, during a two-month trek, their RV’s truck developed a significant leak from the high-pressure fuel rail. Despite initial communication issues, Kory responded quickly once called back, greeted them by name, and took their vehicle in without delay. The diagnosis was thorough, and they found that the problem was caused by a bad washer, not a fuel rail as expected. The team’s honesty was evident when they discovered there were two washers instead of one, and they could have overcharged but chose fairness instead. The customer appreciated the quality work, professionalism, and respect shown throughout the process. Overall, Guided Truck and Equipment is recommended for anyone seeking reliable and honest service from a team that genuinely cares about their customers. Their helpfulness, honesty, and fair pricing make them stand out as a trusted choice for truck and equipment repairs.
Ryan in the service department had a good handle on the situation. He kept it organized, set expectations clearly, and didn’t let it turn into a sales pitch
September 2025
The best of the best they fixed my box truck in less then an hour very professionals and most importantly very honest they will not take advantage of you plus the price is affordable and legit thank you for helping to go back on the road GOD bless all of you
July 2025
Great group of guys who quickly put an exhaust manifold and turbocharger on our RV so that our cross-country trip was not ruined. Thank you for taking care of a couple of retired vets.
