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December 2025 by Jennifer Mason
love the service, wonderful and knowledgeable.
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November 2025 by Nancy Paya
Knowledgeable, efficient, cheerful. It’s always a pleasure to work with everyone in this store.
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November 2025 by Bill Roney
The owners and staff are very friendly and helpful. The store is always clean and tidy with a great location and plenty of parking.
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October 2025 by Mary Ayos
Amazing.
UPS’ 800 number for customer service stated that my children’s homeschool curriculum were considered “lost” since it wasn’t scanned for an update for over 34 hours (called multiple times to see is anyone can figure out what happened to my packages (7) in transit and they knew less than I did; for some odd reason.)
I wanted answers since the last scan was “loaded into truck” so I contacted this store (UPS store #7141) because unfortunately Minden, NV’s UPS doesn’t have a front desk (it’s just a warehouse distribution center) and an employee named Amber was such a help via. phone and e-mail.
After our phone call I e-mailed her as was conversed and she followed up with me via e-mail later on the day stating she will converse with one of their drivers.
The next morning, by the grace of God and this store, I received a phone call (I unfortunately do not remember if it was Amber or another woman) stating that they located my packages and were making sure it was sent out and delivered that day.
That day upon delivery, the UPS driver that delivered our packages saw my children and I walking towards our door and stated that he delivered our packages and not to worry anymore.
The way they went above and beyond was awesome and I am thankful for such hard working individuals like them. It is people like these individuals that deserve a raise!
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October 2025 by Dagmar Xplatzer
The manager, Nikole, was extremely abrasive and rude. My experience left a very negative impression, and I regret doing business here.
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September 2025 by Patricia Davis
I wa so glad when they opened this store in our area! I have used this store many, many times and have always found the people to be very friendly and helpful!
Thank you so much for your service.
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August 2025 by benny siegle
I've been using this location for several years, and they just keep getting worse and worse. So smug and condescending.
I would be willing to bet pink slips on where they came from...jus sayin
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August 2025 by Nancy Nance
The staff is super nice and helpful
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August 2025 by Debbie Rupp
Always friendly and very helpful.
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August 2025 by Fayaz Shaikh
Great services, very clean and tidy store. Overall very positive vibe and friendly staff.
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July 2025 by Jake Time
Lot of liars and complainers in the reviews. You seem to want to separate human from business. “Right to refuse business.” Is inherit to the laws of America & should be well known. When you want to dismiss and accuse those you choose to berate those (loudly and angrily) for simply doing their jobs, you lose your rights for understanding. Go somewhere else. Or work on yourself. Angry people. This world does not revolve around you. This store is wonderful. How dare you criticize a place you’ve never even worked for. Recommendations are appreciated! But you lose integrity once you decide to let personal feeling get in the way and diminish those only working to help you, know what you want and be willing to work with those to perfect the mission you’re pursuing.
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June 2025 by Dana Dye
I love the owners and staff at my local UPS Store, Gardnerville, NV. They take such great care of me and my needs, personal & business needs whenever I come in. They are very patient, always welcoming, personable and professional.
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May 2025 by Tom Wilson
Very efficient staff.
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April 2025 by Tak Zane
Fast and easy. Great service
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April 2025 by Amanda
The Woman owner is just the most miserable person. I needed Express shipping envelopes and she offered me 2. Only 2. You're not allowed any more than that so don't even ask! Yikes lady, they don't cost you anything. They do however cost me $15+ a pop every time I send one. Stay classy UPS.