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January 2024 by Troy Barron
Worst customer service I have ever experienced. Incompetent workers. I bought a charger for my phone. Tried to use it, did not work. Tried to return it 10 minutes later for refund and employee said, come back tomorrow. I don’t know how to give refund. Employee called manager for help, manager spoke to me and said come back tomorrow….Came back next day, another employee, said I don’t know how to give refund, come back after 1pm. Awful customer service and incompetent untrained. I would be embarrassed to be the franchise holder of this location.711302 south water streetHenderson NV.
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June 2023 by D R
The clerk was fast and efficient
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June 2023 by Nicole B.
I wish I could give ZERO stars! Horrible employees. I needed change for $100 in the middle of the night and the male employee on told me to put the $100 bill in the machine and hit cash out. Well the cash out button wasn't working (after my money was in the machine) and the employee said, "hope you live near by. It's gonna be a while for gaming to get here ". I was obviously upset and asked him to call a manager to assist and he would not. He told me he was busy and had other things to do. I got upset and then he called me a Bitch! Lucky after after multiple attempts I got the button to work and got my money back. I called during the day to get in contact with the manager/owner and the employee on shift hung up on me. When I called back he just let it ring. This place has horrible people working here.
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May 2023 by Roco Bay
Well who ever just answered the phone at 12:53Am on Thursday may 4th he had a pretty bad attitude and I didn’t even wanna talk to him so as soon as he answered I hung up immediately I already felt like I did something
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April 2023 by Viveca Le Day-Ycoy
Employees very friendly, a few items we wanted where out, but ended up with ate 3rd choice.
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March 2023 by Brian K.
stopped for cup of coffee. they make a great drip. cashier was very nice.
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February 2023 by Debra Christie
Had to pick up my tasty beverage
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November 2022 by Robert Reed
Clerk/Cashier disrespectful towards us as customers!We asked to park to go vote, he stated disrespectfully "NO-ONLY for customers!"We asked "if we purchased something could we park?"AGAIN stated even louder/disrespectfully "NO-ONLY FOR CUSTOMERS!!"We had to drive around the block further away from voting location to find parking when this store was closer to voting location.
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November 2022 by Mitzi Reed
RUDEST People work there! Very Anti-American! Do NOT go here!
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October 2022 by Jasbir Judge
One of the cleanest 711 I have been to with great service
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July 2022 by richard urban
Great spot for drinks and munchies.
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March 2022 by David G.
My 2 1/2 year old goes to day care just off downtown water street. Every Friday, I pick him up, and we have a routine to get a slurpee and donut at 7-11 next to Lifeguard Arena, not to mention the other 3 times+ a week we go there... Today, my son dropped a donut (@ 5:30pm) and the store owner insisted on us paying for the donut, and went off on a rant on me in front of my son. Then spoke of how I don't understand business. FYI I have a degree in Entertainment Buisness. Being that we were still buying products (including donuts), I couldn't believe I was being verbally assaulted, and then charged for my 2 1/2 YEAR OLD son dropping a donut!!!!
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February 2022 by Karen Ponsonby
Clean store friendly staff.
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September 2021 by Jeff J.
The old, middle-eastern man with grey hair at the cashier ( probably the owner ) was mean to me for no reason
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August 2021 by Shasta Rogers
AWFUL. Absolutely awful customer service. Every single time I come into this store i have a problem. They LIE and refuse to give posted sale price. They have specials posted on several things (12 pack of bud light cans and bottles for $8.49 for example) and the evening middle eastern cashier always refuses to honor them. He is very rude. They always over charge. I am calling corporate. The sign says $8.49 and CLEARLY states bottles and cans and he says they don't honor that price. I tried calmly explaining the posted sign with no expiration and no fine print states the word "bottles" but he cut em off and started yelling at me saying I was lying, he can honor whatever price he wants. This has happened with energy drinks, hot food, and candy. Now with the beer. I live around the corner from here and usually go out of my way to avoid this disgusting place. Always out of stock on everything. Always dirty. Always has undesirable people hanging around. Always has homeless people outside. Syringes in the parking lot. The vendors publish these sale prices and expect their products to be sold at these prices. Quit stealing money from people. Crooks.