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November 2023 by Alec A.
My family and I have been going to this car wash for many years and they have done an amazing job every time! Recently I had a bad experience with customer service but I talked to the mangers Jason and Hector and both handled it very professionally. They took great care of us and compensated us for the issue that happened which meant a lot!
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November 2023 by Hakob Z.
Just ask for a manager Sayone.He has top rated customer service experience with plenty of human interaction.Great place to wash your car with many different options. Prices are mediocre.Will definitely recommend.
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November 2023 by Robin Aki
Express detail. Was not detailed. Windshield still had bug guts on it. Could not see until we drove off and sun hit the windshield. Front headlights and grill area the same. We watched them go over the car a few times but what were they doing? Just looking. Kind of sad as this is usually our spot to go for detail. Usually its a great job with no complaints. Employees dont look like they care anymore. Guess we will just do at home from now on. 60.00 plus tip can be saved. Have to go home and finish the job they did not finish.Services: Polishing
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November 2023 by Tim J.
What a mess this place is. It was an hour before my car was even out of the wash. Then they started the interior. The whole place is full of upset customers. If you come here make sure to plan a few hours!
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November 2023 by Mark Printup
I have no idea why there are any negative reviews of this place. Seriously, an average of 3.7 stars?!?Look, I don't normally give reviews at all (you know, life) but when I do my integrity dictates that if I give a review it has to be an honest one. I almost never give five (or one) stars. It suggests near perfection, very rare.But after ten years of using them, I can only say great things about them. They do a fantastic job and the price is very fair.I got chatting with another customer while we were waiting and she was equally impressed. I always tip the guys well and still feel like it's not enough.If I had to think of something negative it would be that it takes a while, but I could easily argue that it's because they're taking the time to do a great job.Maybe, I'm just speculating here, the negative reviews were from people that come during a rush, when they have to keep things moving. I, too, can't odo anything thoroughly and efficiently when I'm rushed. I usually go there when it's not super busy.
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October 2023 by Mark P.
I have no idea why there are negative reviews of this place. Seriously, an average of 2.5 stars?!? Look, I don't normally give reviews at all (you know, life) but when I do my integrity dictates that if I give a review it has to be an honest one. I almost never give five (or one) stars. It suggests near perfection, very rare. But after ten years of using them, I can only say great things about them. They do a fantastic job and the price is very fair.I got chatting with another customer while we were waiting and she was equally impressed. I always tip the guys well and still feel like it's not enough. If I had to think of something negative it would be that it takes a while, but I could easily argue that it's because they're taking the time to do a great job. Maybe, I'm just speculating here, the negative reviews were from people that come during a rush, when they have to keep things moving. I, too, can't odo anything thoroughly and efficiently when I'm rushed. I usually go there when it's not super busy.
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October 2023 by Sherman Yeung
I think I’ve been to enough car wash in my life to say this is one of the worse place I’ve ever been to. Customer service is almost non existence, which is fine but the wait is absolutely insane. As I am sitting here for about 1.5hours now, my car is still not done. I got the lucky 7 tier, nothing more than a car wash and a wipe down.No star ! Don’t come here ..I’m pretty sure I can do it with half the time and save 35 bucks.
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October 2023 by Jay Jay
Amazed at the level of dedication and excellence that was displayed. I came for a chipped windshield repair and wash. The job that was done was soooooo much more than I expected. This will be my new spot to get my car cleaned especially as I drive for rideshare. Thank you for EXCELLENT customer service.
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October 2023 by Michael Jay
Poor paid for their best service got the worst service dirty on every corner of my truck inside and out! No air fresher which is included windows not clean inside not vacuumed well the poorest service for their top package. Manager wanted to up sell me for leather conditioning 80$ they couldn't even do the job I paid for. Terribles car wash is far better or fast Freddy's at half the price! Came back and they took care of my truck! Appreciate the care they did to make it right!
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October 2023 by Michael A.
Nice guys,friendly, they did a great job. The price is lower than most detail places. The waiting area is comfortable. The biggest thing is is that they're fast!
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October 2023 by Zach D.
This place has gone way downhill. There was basic dirt that they didn't wipe off for me, and streaks everywhere that would've taken very little time to wipe out. So many bug spots that wouldn't have taken much effort to wipe off either. Disappointing to say the least.
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September 2023 by Derek Sedin
I just left from there. My truck has 180 miles on it (Brand New) The “Manager” told me I needed a wax because there was spots on it— this was after it had been through the wash. I literally wiped it with my thumb and it came off. At this point he knew he was full of it and told him give him 10 minutes to take care of it. Literally trying to say I need a wax on a brand new truck to upsale. I tipped the employees well as it wasn’t their fault — I left although my back windows were water spotted. Shady place, nobody needs to deal with this kind of nonsense.
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August 2023 by J G
Veeerrrryyyy Ssssllllloooooowwwww! 2 hours for a wash. You can drive to the store, buy everything you need, drive home, hand wash and dry the car, and it would still take less time than these guys. They do an ok job a lot of the time, but you have to have time to kill.
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July 2023 by Fr. Mina Y.
If you enjoy good customer service and the actual quality of what you are paying for, this is the place to bring your car for either a detail, or even a very good wash. The staff take their time to do the job right. Had a couple drives out of state that caused my car to get really dirty. Out of state I tried a wash that actually made my car worse. When I came back to Henderson to go to Lucky 7, I got the car detailed. Looked just as good as when I bought the car. They have many pricing options if you're a person who needs to budget. Their best wash is the Jackpot. Very comfortable place to relax in while you're waiting. I will never go anywhere else again as long as this place is around.
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July 2023 by Anthony V
They did an ok job on the car. I still found some splattered bugs on the front of the car and some un-wiped car wax. The inside of the car came out great. For the most part it came out OK.
