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December 2023 by Ricky Berg
This place is great, very fair, honest and knowledgeable. Alan and Erick run a tight ship, I was from out of town , they treated me like a long time local customer and , got me rolling, communication was flawless. I highly recommend.
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October 2023 by Karen H.
It's so awesome to find an honest mechanic and these guys are it. And they are friendly and offer shuttle or Lyft service after drop off and for pick up. If you're a AAA member, you also get 10% off your service. What else could a person ask for in a mechanic? They even recommended my going to the dealership for one repair as it was as cheap and had a longer warranty on their service.
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September 2023 by Michelle C
Whatever male at the front desk is lazy. I talked to someone who told me to bring my car in. The person at the desk didn't even look up my membership he just sent me way and said they were too busy. Went to another AAA, and it literally took the tech 2 seconds to tell me my battery was no good ( and it's an AAA battery) . My car ended up messing up on the w ay home. If the lazy front desk person had checked my battery, then I could have driven home. Idk if it was because I was a female or blk, but I that knows way you should treat member of 17 years. AAA in Henderson doesn't ever have to worry about me renewing my membership
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September 2023 by Cheyenne Tomasko
Scott and all of the staff that I interacted with were phenomenal! This is the best experience I have had when having to deal with vehicle repairs. They made me feel comfortable and ensured I was informed about everything. Could not recommend enough!!
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September 2023 by Karen Hicks
Honest professionals. They explain everything and show you photos of parts to be replaced. And they offer Lyft service home and back to get your car. Wouldn't take my car anywhere else.
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September 2023 by Brenda Ss
So last month taking my car to AAA Henderson Auto repair it was a big mistake , had drop my car off on a Friday at 7:30am and I called at 12:30pm to see whats going and no one had looked at my car and all the mechanics was at lunch wow. So I asked Allen to call my warranty company regarding the repair which the company will cover the cost. But Allen refused to call saying the company wouldn't cover the cost for repairs on my car. Racism in America , I will never do any business with AAA and I know they dont care about their customers its all about the money and how we can take vantage of people , and I will never get my money back. I try to cooperate what a waste of my time.
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September 2023 by michelle cummings
Whatever male at the front desk is lazy. I talked to someone who told me to bring my car in. The person at the desk didn't even look up my membership he just sent me way and said they were too busy. Went to another AAA, and it literally took the tech 2 seconds to tell me my battery was no good ( and it's an AAA battery) . My car ended up messing up on the w ay home. If the lazy front desk person had checked my battery, then I could have driven home. Idk if it was because I was a female or blk, but I that knows way you should treat member of 17 years. AAA in Henderson doesn't ever have to worry about me renewing my membership
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August 2023 by Y Williams
Excellent service!!! Eric and Alan was very friendly and knowledgeable. The facility was clean and the wait time was great. I usually go to a dealership and wait forever “with an appointment” but at AAA Auto Repair they told me exactly what time my car will be done and it was finished on time. My car is running great. I will definitely be back for any car repair needs. Thanks AAA for making this a great experience.Services: Vehicle Inspection
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August 2023 by Michael Januszewski
The best emergency car repair experience I've ever had. If I could give more than 5 stars I would. Alan, Loran and Eric really bailed me out of a tough situation. I was driving from Colorado to LA and the 104+ degree temperatures contributed to a coolant / water pump failure. I was back on the road in less than 2 days and my car has operated fine ever since. Very fair price, professional and courteous. If they were located close to my home I'd give them all my business. This is why I'm a long time AAA member: towing, Lyft ride, repair discounts, ... AAA Henderson is simply the best.Service: General repairs & maintenance
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July 2023 by Melody S.
I got my car all the way to Medford Oregon to find out that they were uleaks from the transmission fuel lines and that it's been leaking this whole time and it's amazing I made it so yeah when you take your car to AAA in Henderson Nevada I'd be careful the mechanics don't know what they're doing
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July 2023 by Heidi Jo
I actually just called with a question and didn't go in for service. The man that answered the phone was so very nice and explained to me the pricing, discount and what services would be done. There was a very calm and soothing way about his voice that made me comfortable asking questions and I didn't feel rushed. That is greatly appreciated when it comes to car issues! I wish I could remember his name so I could thank him!
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July 2023 by Bill Dunkerly
These guys are the best. I took both of my vehicles there last week and am very satisfied with the work that was done. The guys in the office are very professional and kept me apprised of every step of the process.I will certainly return here the next time I need vehicle service.
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July 2023 by McKenna Jaymes
I had a perfect experience with this AAA Auto Repair Center. PERFECT. I was greeted as I walked in the door by a woman sitting in side cubicle, then checked-in by Eric, Shop Manager and introduced to Alan, Store Manager. I had an 8 AM appointment and got right in, no wait. Alan said he'd call within a few hours. They paid for a Lyft ride to take me home. By 9:30 I received a text and a call with the diagnostic report and repair quote. We negotiated a little bit because it stretched my anticipated budget to its limit. We removed some minor items. Alan said he'd check in again around lunchtime to give me an update regarding parts availability. He called at 12:10 to tell me that all the parts were available and my car should be ready in about an hour. He called at 1:30 to say the car was ready and a Lyft would be ordered to pick me up. I was at the shop before 2:00 and paying my bill with Tony, another pleasant employee. Everyone I came into contact with were polite and professional. I couldn't be more pleased with the service, price, and outcome, along with a two-year warranty on the work they performed on my old Chevy HHR. I will recommend them to EVERYONE who needs a mechanic.Service: General repairs & maintenance
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July 2023 by Edward Snare
We had a check engine light comes on.AAA figured out what the problem was and had us on the road again in just 30 minutes.Very helpful and friendly. I sure do appreciate AAA.Thanks!
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June 2023 by McKenna J.
I had a perfect experience with this AAA Auto Repair Center. PERFECT. I was greeted and checked-in by Eric, Shop Manager and introduced to Alan, Store Manager. I had an 8 AM appointment and got right in, no wait. Alan said he'd call within a few hours. They paid for a Lyft ride to take me home. By 9:30 I received a text and a call with the diagnostic and repair quote. We negotiated a little bit because it stretched my anticipated budget to its limit. We removed some minor points. Alan said he'd check in again around lunchtime to give me an update regarding parts availability. He called at 12:10 to tell me that all the parts were available and my car should be ready in about an hour. He called at 1:30 to say the car was ready and a Lyft would be ordered to pick me up. I was at the shop before 2:00 and paying my bill with Tony, another pleasant employee. All three men I came into contact with were polite and professional. I couldn't be more pleased with the service, price, and outcome, along with a two-year warranty on the work they performed. I will recommend them to EVERYONE who needs a mechanic.