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July 2023 by Janis M.
Very bad service.High prices.Rude workers.Rotten fruit. Bought watermelon threw it out.No taste. Tomatoes turn squishy one day after buying.Also bananas black after one day. Hard app. to get discounts.Too much trouble
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June 2023 by David P.
Been going to this location for years, but now looking to change. Working through their app each week is a pain. Today I shopped and took advantage of their "any 4 meats" selection for $19.99. Beware, it never rings up or discounts to $19.99. It rings up at the full ticket price for each item. Then when you bring it to the attn of the cashier or store manager, they all act as if they have never heard of it. You then have to go through the process of a refund. It is just maddening and I suspect many people are failing to even recognize this issue. We typically save $6 to $9 dollars on this deal, but it is not built into their system. What else could I be missing that is not ringing up properly??
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May 2023 by Robert P.
This review is for Marie BShe is the best!!Always helpful with information on the current dealsIf she catches me in line missing something on a deal she will always give a heads upAlways looking forward to you being my cashier!
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May 2023 by Gabby B.
We have gone to this Albertsons location a few times and we actually like it. To start of my son enjoys the shopping cart that has the kids mini car attached to it. Secondly the store is so clean and spacious. It has a great variety of everything. Marie the associate is always so helpful and friendly. She makes sure our coupons are scanning correctly. She's friendly with our kids and makes us feel appreciated for shopping at this location. I also visited the pharmacy last Friday April 28, 2023 at 6pm, because I had a vaccine appointment and the pharmacist was amazing. She was friendly and happy to help me out. She explained what the new regulations for the c-vaccine are and let me know step by step what she was doing. And lastly, the Starbucks crew has also been great. After doing some shopping a treat from Starbucks is our little reward. Overall, my family and I enjoy shopping at this location.
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April 2023 by Gwen C.
Just left Albertsons at 201 Stephanie St Henderson Nevada...TERRIBLE EXPERIENCE. Needed assistance finding a particular produce and asked customer service Laurie to help. She told me what isle to find the item, item was not there, indicated that to her so she told me to try another isle which I did, item not there. I eventually requested to speak with a manager who I complained to and the manager finally assisted me with finding what I was looking for. I suggest Laurie be sent back to customer service training to better understand great service is what customers expect and deserve. I have no intentions of returning to that store anytime soon!
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April 2023 by Saqqara K.
This is only for the Pharmacy!!! I arrived at 0900 when it opened and had a RX for 2 east po antibiotics. Clerk at front says you will get a text later on to pick up. I said I will wait and she said we just opened it will take 1 hour!! So big deal. Why do you think I came when they opened, because I need the medication now. She could have said ok come back in a hour. I'm a nurse and know that east RX could have been filled in a hour not wait for some text hours later.
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February 2023 by Charles P.
Hands down will never shop here again!! Between management choosing the elderly who do nothing but get in the way, take up parking from actual disabled people like veterans, but employee Juan thinks it's ok to look down on veterans; that the old who make people not want to shop here so if your old and white please make sure you shop here bc they will completely kiss your ass while spitting on every other shopper! Seriously can't wait for all the boomers to die so you businesses that chose them over the rest of us can go belly up!!! Will never shop here again!!!
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January 2023 by Bree D.
Watch out for this location if you're anything but Caucasian. My husband stops into this location to get our groceries after work cause it's right by his work. And he gets profiled every time by the same WHITE male (an older man) at self check out! My husband is Hispanic but he works for a very well known respectable company in the area but just because he's seasoned the white man hates per usual LOL. You don't have to worry about my husband hun he makes way more than your $8 an hour. I don't usually judge people about their job because everyone needs one but my point is he can afford the inflated prices of groceries and you need to be worried about the tweakers that walk in and steal, even if they're white. They need to do better at this location! Everyone is mad, everyone is struggling, everyone doesn't want to work, it's life. Put a damn smile on your face! Thanks!
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January 2023 by Juan V.
Had one of their employees ask me if I think he's a piece of shit? I said I don't Know cause he might be I just don't know it. But anyways I'm constantly being profiled every time I go in here. When I pay employees breath down my neck while paying. I've tried to ignore it but it's constant. They profile the guy getting off of work but not the tweaker who just stuck a pineapple in his pants.
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January 2023 by Cherry R.
I like to order on the app and do drive and go... this is the 3rd time I've had an issue with it. Last time, my strawberries were moldy.. this time it's been delayed over an hour. I've tried to chat with someone to see how much longer it's going to take and they couldn't help. I called the store and they said they didn't know... WTH people???
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August 2022 by Deborah D.
Watch this store they are experts at Bait and Switch pricing. My latest encounter was it for me, I am done with them!! I even wrote an email to the main office and have heard by nothing so like I say in the email, you have stolen your last dime from me. Here is the letter I wrote:To Whom It may Concern:This is the around the third time I have been back to shop at the Albertsons at 201 S. Stephanie St, Henderson, NV 89012 and so far every time I do it seems prices don't match your ads or today the app. I went in for Ahi Tuna in the "seafood case" as listed on your app they were supposed to be approx 5 oz for $5.00. What you had the ONLY Ahi tuna you had in said seafood case was the larger ones and I questioned the price. The girls at the counter said this was all they had and Betty took my phone back in the meat department to ask and he told her he thought maybe when my phone number was put in at register it would adjust the pricing. Long story short instead of costing me approx $20.00 it was $40.14 I showed the cashier (Amber)my phone to which she said she didn't know took that screen off my phone and called for the manager. In the meantime she is trying type in who knows what, I kept saying it was under the "SHOP" not the "DEALS" section. The store had 2 check stands open (13:39) line behind me was by backing up, manager had not called register back or bothered coming either. The cashier asked "do you want them or not?" Since the entire shopping list of tonight's dinner had been planned out, shopped, checked out and waiting like a damned fool again because I fell for it, the old bait and switch that seems to be what you do regularly. Your App has been deleted from my phone like the bad faith business deserves to be. So congratulations but you have screwed me over for the last time. I will share this final straw with everyone I meet and I will never be back into ANY Albertsons or Vons again. Enjoy your particular shady way of doing business you will just continue to lose business.
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June 2022 by Julie L.
Unfortunately, they are often out of what I need, and this was happening before the pandemic as well. Limited amounts of items including, but not limited to, many progresso soups options, Caffeine Free Diet Pepsi, and sugar free A&W mean I can't expect to find what I need consistently. Additionally, this leads to customer hoarding which perpetuates the problem. It's hard not to think "omg, there it is, buy all that's there". They have recently remodeled/reshuffled the aisles yet AGAIN, which uses up time and Im sure doesn't increase their products. This is extremely frustrating because it's 5 minutes away from my house and I have to go to Smiths or Vons, which aren't convenient. If I could get what I need, they would get ALL my business and I wouldn't go anywhere else. Now THAT would impact their profit more than moving the aisles around.
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June 2022 by Amber N.
I used to come here all the time...but now I go to winco. Yes. Albertsons is Pretty pricy. And today when I went there a gentleman named Kenneth was in quick check. Totally useless. Ughh The men who work in the produce area are not chipper at ALL. Rather rude actually. But I LOVE Pam. she transferred over here to this store from S. Ranch and Maryland.
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April 2022 by Denise D.
Yes their stuff is a little pricy but their produce is spot on and everything is fresh, so to me its worth it. But what keeps my fiancé and I going back is the service...everyone we have gotten so far is so nice and pleasant.Especially Zahin, we have gone to her like 3 times already and she has great customer service. Not only is she patient but she's a sweetheart.I think we found our new grocery store (:
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April 2022 by Sharai D.
Yes their stuff is a little pricy but their produce is spot on and everything is fresh, so to me its worth it. But what keeps my fiancé and I going back is the service...everyone we have gotten so far is so nice and pleasant. Especially Zahin, we have gone to her like 3 times already and she has great customer service. Not only is she patient but she's a sweetheart. I think we found our new grocery store (: