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January 2024 by Tim B.
For whatever reason the employees here think their shit don't stink. They have zero concept of the old idea that the customer is always right. They would argue with you for half the day if you allowed them to (even though you have two engineering degrees and just might know what you're talking about). If you can, I would skip this gas station and go to the next because who needs to be insulted? Who needs to pay their extremely high prices just to be treated like a non-customer? Who needs it? I hope the business owner reads this. Who needs to not achieve their goals - thereby wasting your time - because the 5th grade educated asst manager with very large glasses clearly did not make it thru 5th grade let alone any marketing classes. The people in your area and area of their work - are your most valuable asset - location be damned - so I would have a class on customer service Mr owner because people like me have money to spend "for convenience" but not for "harassment"
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December 2023 by Google user
Do NOT pump gas at this ARCO. Literally had enough on my Uber card to pump 1 gal to get home and wait to fill the tank tonight when my direct deposit comes through. Swiped my card pumped the 1 gal but when I turned the car on the needle didn't move a single centimeter and same 5mile range until completely empty came up so it straight scammed me for my galon of gas. There was no point on even arguing with any workers there ?. I thought these kinda things only happened in Mexico but I see that these gas stations are scamming for gas here in the US also. At least this ARCO does Never pumping gas at this location ever again Would give zero stars if it was possible
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September 2023 by Davis M
Lady accused me of stealing after she was the one that rang me out for the drink
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July 2023 by Elena G.
Came in for snacks/chocolates. Posted everywhere "buy one regular price, get one for $1.00." Got charged regular price! Clerk stated, "it's not on the picture." But the sticker is posted directly below many items NOT on the picture. Boohoo! Please move the stickers to the appropriate candy bars!! Common sense!
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June 2023 by George Khalil
L&L Hawaiian on Stephanie very friendly, fresh and yummiii A+++++
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June 2023 by Kourtney C.
My mother and I came to this Arco on June 28 at about 11 PM to fill up our tank, get energy drinks, and snacks for our road trip. After we got gas, we went inside to pick out what we wanted and as we're walking around the isles, the cashier approaches us very aggressively and says he has the right to be suspicious because we have large purses. Our purses were average size, it's not like they were backpacks or giant purses. He proceeded to follow us around the store insinuating we were stealing and putting things in our purses telling us he was watching us. We said okay check our purses we just bought $40 in gas, We don't have any reason to come in the store and steel $10 in snacks. My mom and I proceeded to walk around the store to find what we wanted as I'm talking to her I'm saying I live in a half $1 million house around the corner, I'm a local business owner that owns boutique across the street from the Boulevard Mall. My bills and my rent at my store. Probably cost three times what this guy makes. You're taking your minimum wage job way too seriously dude. Last time that I checked, I don't look like a crackhead or a homeless person neither does my 53 year old mother. We literally did nothing wrong. We wanted to get more items, but his aggressiveness was making us so uncomfortable we decided to just get what we had in our hands and leave. Once we got up to the register, I opened my bag and sarcastically said here look I'm not stealing anything. Do you want me to dump it out? because I was upset. He said no, then I walked out flipping the bird. After I walked out, my mom told me she asked him the same thing opened her bag saying look nobody took anything. He refused to check her purse, snatched all the items we wanted to buy, walked away and told her to get out. I was upset so I walked back in and demanded to talk to a manager and he proceeded to say we should've left our purses in the car and that he's calling the cops. I can't believe you would call the cops over something so ridiculous. If you're dealing with drug addicts and homeless people stealing things from your store, is that the kind of place that women by themselves should feel comfortable walking outside at night with just a wallet in their hand? Absolutely not I feel safer with a purse that I can have a better grip on that's not as easy to snatch off my arm. I understand if you have a policy to not have large purses and backpacks, because of increased stealing but have it clearly posted on the door and when someone walks in, ask them to leave their bag at the front or take it back to the car not aggressively harass them while they're trying to shop. it's as Simple as being respectful, which he was not. I admit I got heated and was yelling but how do you expect somebody to react when you're being aggressive? Two women against a dude following us around the store. Absolutely unacceptable. We will NEVER be coming to the Arco again. It's unfortunate because we have spent a lot of money there in the years we've lived in this neighborhood. We ended up going to 7-Eleven and getting $30 in snacks that were way cheaper anyways. Arco lost out on our business tonight and forever because your staff is so poorly trained and bad with people. We will be filing a complaint with corporate.
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March 2023 by Nicole Rosa
It was a good time to go and it wasn't crowded.
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November 2022 by Oliver V.
Stay away from pump 5 or better stay away from this gas station. I paid cash and no gas came out when I came back to get my money back the cashier said I had to come back in the morning at 6am. It was at 4pm. Why is there no manager for a 24 hour store.. so sketchy. When I came back in the morning the manager said he have to look back in the camera and look in report for overage. It's been 3 days and still I have not got my $40 back. This is no joke losing 40 dollars with gas prices today. The staff is incompetent and what a nightmare experience. I was robbed with my $40. I would not do business with this store.
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November 2022 by martin silva
Employees don’t want to work at 2 am they will tell that they are closed
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October 2022 by Rich M.
Seems to have cheaper gas consistently in this inflation climate.
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August 2022 by Joey Ditto
This ampm is on or worst they seem to be the only ones to ever have system issues. If you go there after mid night they will be shut down for hours for a system re boot. There is always something wrong at this location.
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August 2022 by carnie vegas
Nice off-the-highway gas station. The store is clean has restaurant, car wash, and charging stations.
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July 2022 by Ztotchil Naomi “Z” Marquez Ruiz
Ryan from day shift as well as the regular ladies that work day shifts are always friendly, courteous and fun.
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July 2022 by Selena Baughman
Always good and clean. Good gas prices
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June 2022 by Jose Cortes
I visited this store alot of time and the service is always good, there is always drinks on ice fridge containers inside the store, also the store is always clean and organized. The only thing I still don't get Is why they charge .35 cents per card transaction.
