-
February 2024 by Bridgette C.
If I could give a zero star for the poor customer service, I would. I've been going to this location for almost 10 years. They had wonderful customer service previously. However, the last two times I have been in there. I've had nothing but issues. Long waits, which I am aware this happens in cellular retail places, however the inability to be able to help or even care to help is a problem.
-
January 2024 by MaryAlice West
Dropped into store and Casey fixed my issue! Excellent and fast service. Casey was very knowledgeable and friendly. Thrilled I went there!
-
January 2024 by Terry Haines
It was very good
-
January 2024 by Fred Hilliard
Thank you to the manager!
-
January 2024 by Patrice J. Ray
They really weren’t able to help me with a new phone purchase because they couldn’t or wouldn’t match the deal that I got on the internet. Although friendly enough, it wasn’t going to happen, so I went home and followed up on my internet purchase of my new IPhone 15 plus and it came in mint green too!
-
December 2023 by Hudson Brown
The girl Stephanie who works there is super hot and chill. Would recommend getting a phone from here. Thank you Stephanie, such a sweetheart with great service.
-
November 2023 by Dale Davis
Wanted to leave a quick shoutout for Marc, the manager and his assistant manager Nathan are too good at their jobs! Cheers!
-
November 2023 by Joan Letner
Thanks Marc! Bummed that IPhone 15 needs USB-C but glad you helped me get all my accessories!
-
September 2023 by carolyn barlow
The manager who works here, Marc was a younger but extremely experienced worker. I usually dread coming down to AT&T and was thinking about canceling. I am pleased to say that I am not going ANYWHERE because of people like Marc. Thank you.
-
August 2023 by Janette Speer
Wonderful customer service, thank you!! Even with the challenges on the computer to process our new phones and plans, the team (Josh, Niik, and Nathan) worked with various departments to resolve these issues. They showed great dedication, diligence, and excellent customer service. Thank you guys and we’ll return to this store for future services.
-
August 2023 by Teresa Myro
Nathan, Josh, and Niik were amazing! They were so helpful and very personable! They make you feel like family ? We would recommend them and the store without hesitation!
-
July 2023 by Alissa Wisniewski
Josh was so friendly and amazing! We thought that my mom wouldn’t be able to update her payment information because she didn’t know the pin to her account. Luckily, Josh found a solution and was able to update everything. Thank you so much, you saved the day!
-
July 2023 by Richard W.
I would have given them a half star but that's not possible. First, I walked into the store not only was the representative JOSH sitting down and didn't get up, but he was the only employee in the store which verbatim he said that's not supposed to ever happen. On top of that he's only been there 2 months and didn't know AT&T products were exchangeable under warranty without a box. After I stood there for some time I finally seated myself while Josh proceeded to call other stores to obtain the warranty information for approximately 20 mins. Finally, after 20-30 minutes of being at the store he came back to tell me my products weren't exchangeable because they didn't have them in stock, and the one they did have they couldn't because basically he didn't know how. UNACCEPTABLE
-
June 2023 by Ronald Nault
I don’t always leave reviews, but Zee went above and beyond to help my mom and I. I had been trying to unlock my mom’s phone with no luck. Zee explained that none of the stores have the ability to unlock the phone and provided the phone number to call and his card in case we run into any issues. We came back a few minutes later because customer support messed up my mom’s phone and couldn’t be used anymore. Zee quickly assisted with an eSim to get my mom up and running again. I appreciate his help and would gladly recommend him to anyone with AT&T.
-
June 2023 by Dania C.
zee helped me with my phone! & let's just say he did great was able to solve my problem & he had exceptional costumer service! Thanks zee!
