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April 2024 by Kathy M.
I live in Summerlin but made the trek to Audi Henderson after I had a terrible experience at Las Vegas Audi and I'm so glad I did! Everyone was so helpful and responsive from the very beginning. My sales person Bob was absolutely amazing and was able to beat the best price that Audi Las Vegas gave me (and I was able to negotiate remotely). He also went above and beyond to search the country for the exact color and options I was looking for in my Q8 Etron (which came in less than a week). Chris in finance was also wonderful and made sure that all the paperwork aligned with the deal I had worked out with Bob. Before I left Brian, the technology expert showed me how to work the features on my new car. He was extremely patient and answered any questions I had while I was there and even reached out a month later to check in to see if there was any questions that had come up since I left. I highly recommend them!
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April 2024 by Bradley B.
UPDATE... Response back to dealership... Had you actually had ALL of this taken care of the FIRST time all the paperwork was sent out, we wouldn't be now on the 3rd round of needing more signatures and waiting on yet more paperwork. And YES, it was expressed in the VERY BEGINNING that I was to be the one whom the check needs to be made out to. You can pass the buck and write nice sentences. But the fact of the matter is... It should have ALL been taken care of on the 1st round of paperwork that was sent out and needed to be signed. Thank you for continuing dragging my 94 year old father through more than what is needed. I stand by what I originally wrote. If you enjoy Nascar This place is for you You'll be doing circles for weeks only to end up nowhere. Absolutely the WORST experience I've ever had at a dealership There are LOTS of other choices in the area, do yourself a favor and go to them. These posts must be paid advertisements because there's not a chance they're a 4.5 star More like a 2.5 MAYBE
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October 2023 by Christine Rawson
Easy in and easy out! The windshield wipers on my Audi fell apart during Hillary. I contacted the other Audi dealer in town as I was in the area at the time. I was told I would have to make an appointment to get the wipers replaced. I called Audi Henderson, and they said come on in. They not only did they have the parts in stock, but they put the wipers on right immediately. I was in and out in less than 15 minutes! Good thing, too. It rained the next day. If you want the best service in town, go Audi Henderson! They will treat you right.
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July 2023 by Travis L.
Nightmarish Experience: Avoid This Dealership at All Costs- A Warning to Steer Clear of This Dealership- Utterly horrendous experience with a 2022 e-tron GT purchase.- Relentless car issues turned it into an ongoing nightmare within a year.- Excruciatingly long wait for imported parts, with poor communication on updates.- Promised repairs extended to an agonizing month, only after persistent contact.- Problems resurfaced right after retrieval, leaving deep disappointment and regret.- Save yourself the trouble and steer clear of this dealership to avoid being taken advantage of.
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June 2023 by Kuuleialohalani K.
I had a great experience with Haim Beja. He gave me excellent customer service in helping me find the perfect vehicle for myself. I would definitely recommend the henderson Audi if you're looking for a new vehicle. I would recommend Haim if you're looking for a specific vehicle to help meet personal needs.
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June 2023 by Tatjana S.
We had Haim Beja help us ! To tell you he did outstanding job is nothing to say! He make sure we got price and car exactly what we were looking for !!! Best part we didn't feel overwhelmed as in other dealerships!!! And funny fact I am planning to come buy another car and I will be definitely working with Haim!If you need help you definitely have to go to him Haim, he is amazing ! We got here at 3:30 pm by 5:55pm we got car and we were out the door!! The best experience ever so fast and professional! Haim if you reading this , I be back for my q8!!! Can't wait !!!!!!
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June 2023 by Amber V.
My spouse recently traded in his Audi to purchase a certified pre-owned Audi A4. This is our 2nd purchase from Audi within the last 3 years. Much deserved and belated (3 years ago) shout out to Bob for making an easy purchase for myself.Much deserved praise and thanks to Diego for giving my spouse what he asked for and Monique in Service is always a godsend. Diego was friendly and courteous - time well spent to get the car he wanted.
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June 2023 by Christy P.
Miles Frank helped me with my service a few times, and I couldn't be happier. From the moment I call for service to picking up my car, it's a smooth process. Miles goes above and beyond to help me with my needs and explains the process every step of the way.From now on, Miles is my go-to for all my service needs! He's the best!
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June 2023 by Stephen V.
I always get a little agitated going to dealerships as my past experiences were not all positive and you never know how you will be treated. My wife was in the need of a new vehicle so we decided to check out several brands and really all we wanted to do was test drive and understand a little more about the cars to narrow our search. As we came to Audi of Henderson, we met with Haim Beja, Audi Brand Specialist, who was very knowledgeable about the vehicles and spent time with us answering all our questions. He did not pressure us to purchase but rather extremely helpful. That day we left and visited a few other dealerships to do the same.As we narrowed our search we were caught between three brands and it was really coming down to the price of the vehicle. That said, there is something about an Audi and the way it drives that it just sticks to the ground especially on the rainy days that provides a level of comfort and safety.As we negotiated the deal with Haim, he was very patient but at the same time I felt that he was on our side to fight for the best deal possible and can see why he would have a great customer base. At the end we walked away with a stellar vehicle, great trade-in value, and ultimately a great deal.As we took pickup of the vehicle, we met with Lu Williams, Technologist. I have had Audi in the past and even though you thought you knew everything he taught us something new. Extremely patient and entertaining as he went through all bells and whistles of the vehicle.And last I can't forget Sal, Manager. I purchased a vehicle years ago from Sal and he too was involved in making it all happen.Overall it was a wonderful experience at Audi. Thank you for taking care of us once again.
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May 2023 by Gab P.
Had a great buying experience in great part due to Haim Beja. He was very patient with my family and I and made sure we were well taken care of and answered our questions through the process. He wasn't very push and made the process very seamless.
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May 2023 by Johny S.
Got my first Audi today!Thanks to Haim Beja, he was great!Very helpful and informative, and got us the best deal!
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March 2023 by Kwasi D.
I recently visited Audi Las Vegas with the intention of purchasing a car. Unfortunately, my experience there wasn't great. The salesperson I dealt with wasn't very helpful and didn't seem interested in making a sale. They didn't inform me about any specials they had going on and quoted me a price that was significantly higher than what was listed on their website.Feeling frustrated with the service I received, I decided to check out the Henderson location. I was pleasantly surprised by the level of service I received there. The staff was friendly, knowledgeable, and very helpful. They took the time to explain the different options available to me and helped me find the perfect car within my budget.Ultimately, I ended up purchasing the car from the Henderson location. If you're in the market for an Audi, I would recommend checking out the Henderson location first, as they provide excellent service and support throughout the car-buying process
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January 2023 by James M.
This is a story of redemption and fantastic customer service. I purchased a used Audi from another dealership and unfortunately only 3 months in the alternator dies!? I was really upset and although it was still covered under the factory warranty, I would be out of a vehicle, that I loved, for at least 62 days! Audi USA and Audi of Henderson stepped it up! Bought back my car and gave me a fantastic deal on a new beautiful car. Wayne was understanding and personal. I can't say enough about this top tiered dealership. I believe this is the start of long loyal customer relationship. I have purchased cars through the years, but to date Audi has my highest marks for multiple reasons:1. They never stopped working to make right a wrong2. They never made us feel pressured or uncomfortable. 3. We were 100% satisfied with the experience. Thank you all for what you do!
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December 2022 by Elise C.
Great experience. Took my car in for standard service and the whole process was quick and painless. Definitely recommend Geoff for help with any of your service needs!
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November 2022 by Justin T.
Elias at Audi Henderson is the best! We've owned Lexuses, Acuras, and Benzes, but this was the smoothest transaction we've ever been through when buying a car. It was the best car buying experience ever! If you're looking to get a new vehicle, Elias is the guy to go to, hands down.