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February 2024 by David S.
I was told it's gonna be a couple of hours, ended up being over six hours because of not having correct part, after it was too late, they explained to me they could compensated me by taking off $60 of a $1300 bill for getting rotors brakes and oil change. Just wish they were more transparent with how long because time is money. If I knew they didn't have the part I would've never got my rotors and brakes fixed
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February 2024 by Carmen Cortez
Ronald Sharp was very profestional and got Buick 20,000 miles service completed in a timly manner.
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February 2024 by Amy Dibuduo
Every time I come to this GMC service it gets worse and worse. Three hour wait for an oil change with an appointment is outrageous. Jacob applied my rewards to my account but then still charges me full amount. States I will get a credit back never did. Tried to call and I get the run around. At this point just keep the $25. It’s just way too stressful to come to this establishment anymore. I will be going to the Chevy Express from now on. It saddens me that the service is this way with such Awesome cars.
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February 2024 by Wendy Bergstrand
It was a wonderful experience. Ronald was very professional
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February 2024 by Jane Hart
The care provided by Jake, the Assistant Service Manager, was exceptional. He was honest and very patient to answer every question or concern that I had. A true asset to you company!
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February 2024 by Ed Perry
Great service friendly people
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February 2024 by Pat Kelly
Was a great car buying experience sales worked to meet my price I could afford very happy with my denali I bought. Thank you
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February 2024 by Douglas LAMay
Miss Starbuck was excellent
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February 2024 by Christine Portillo
I Love everything about this place. Never had one complaint..
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January 2024 by Nick A.
Went to go see a car there. My salesman was Nathan Babb and he was awesome. He was helpful, knowledgeable and wasn't pushy. I would absolutely recommend Nathan and Buick Henderson to my family and friends. Didn't end up buying the car but would definitely buy from them in the future.
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January 2024 by JSvegas21
Bait and switch...any car you find online will not be available...be careful
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January 2024 by Mariaha McDonald
I had my vehicle towed into the service area to have it looked at my car completely stopped working , my car went into anti theft mode because some reason my key fob wasn’t detected but it was still linked to the car because the car would lock and unlock which was weird …. They had my car for almost two weeks which was a bummer because I was told that I had a appointment that Tuesday the 7th of December …. I’m very happy that my car was fixed and I was able to drive off , my only problem was communication because I would call and I would get a vm through the service and I had a call back once , but I did drive up there a couple times to see progress because of that …. but I understand it was getting close to the holiday and tried to be transparent about it…. But I did get my car done and I drove off on the 22nd right before Christmas …. Jacob was very nice …. And the technician was very nice , the tech broke everything down on why my car was not working and how he fixed it but the only thing is they couldn’t figure out why the oil was leaking and to bring it back but it’s ok I got it figured out …. But over all they were nice , but I think they should work on thier communication more and just touch bases with customers …. But ty appreciate the hard work you guys do.
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January 2024 by Todd Hargrove
My wife & I returned to AutoNation Buick GMC Henderson tobuy out our Lease on our Encore GX.I spoke to Robert the day before about our arrival.Unfortunately , he was going on vacation and referred us toNathan.The Lease transaction went flawless.Both Gentlemen were provided Excellent Service !!!Thanks,Todd Hargrove
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January 2024 by Dee Nick
Very professional staff and easy buying experience. Nathan Babb was wonderful to work with and Manager and Finance manager both very professional and cordial. No high pressure here. I highly recommend this dealership if you are looking to purchase a car. My buying a used car here was a very positive experience.
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January 2024 by Michael Miranda
Don't get vehicle serviced here, they're trouble.
