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March 2024 by Zaira Maze
Got an oil change and they did a great job of inspecting the rest of my vehicle. They even washed my car inside and out!
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March 2024 by RENEE CODINA
I had my car serviced at Buick GMC and I was completely satisfied. The staff was very pleasant and the service was excellent.
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March 2024 by Yvonne Valiente
I have been coming here for over a year now and service has been great except for the last two oil changes.The last two oil changes took over 4 hours each time! They apparently they did not have my filter in stock and had to go to another dealer. No one ever came to me to let me know what's was going on.The people are nice and friendly; however, their communication skills are less to be desired!
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March 2024 by tony killeen
Relatively easy documentation process
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March 2024 by Debbie Martin
Excellent experience, brought vehicle for routine service , oil change and tire rotation. Ron was knowledgeable, and helpful. Vehicle was ready in a timely manner.
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March 2024 by David Rubin
Stay away. Bought a new Buick Envision two months ago. It's a lemon. I've brought it in twice for service. They say I need to leave it for four days and they will not give me a loaner. Terrible service.
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March 2024 by Connie Lee
Rodrigo was very nice & got to my car right away. Maybe 1 hour wait, but they vacuumed it out too! So far the part is holding up great with no engine light. YEA!!!
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March 2024 by Brian Miscoi
The salesman was very professional and straight to the point very nice person polite and very patient with us he had done everything that we ask for and more we thank him & all the surrounding help from all of his colleagues in all he really did a good job for us we tip our hat to him we need young people like this to be able serve our community with very good knowledge of the business world we hope that you give this young man some kind of incentive so he stays with what the good sales person he is we thank very much hope to move up the chain of your work force thank you so very much Nick & team
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March 2024 by sunshine arata
I will say that I liked working with Melissa, she was very open and honest and responded well to my questions. Unfortunately, I gave 3 stars because of the finance portion of the car and after this experience I will make sure I do not sign e-doc anymore. I wanted an extended service for my vehicle and that is it, but the way they set it up, you can get preferred all the way to economy, but then you are buying pre-pay service oil change and wheel protection. The way they explained it was that it was included (in the gm protection plan) but then looking at my bill of sale it was almost a 4,000 dollar add on so I did feel like this wasn't explained well. Then to cancel the policy they make you jump through hoops. So just be mindful of how the bill of sale is presented to you and make sure things are not added on that you don't want.Edit: they told me to call the GM to straighten out the experience. I have called and still haven’t heard anything back. So unfortunately they just write the response under my comment to make themselves look like they care.
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March 2024 by Zhi Chen
Good services! The salesperson is enthusiastic and patient. I'm not good English but the service to me is still very good. Thank you so much!
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March 2024 by Joanne Frostad
Ron was very helpful and efficient. He also followed up after the service.
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March 2024 by Lanny Badger
This GMC service department is amazing! My service writer was polite and very helpful. The service to my truck was quick and they even washed it and made it look fantastic! I couldn’t be happier and will definitely be back!
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March 2024 by Nora Montoya
Robert was very professional and nice .
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February 2024 by David Simpson
I was told it's gonna be a couple of hours, ended up being over six hours because of not having correct part, after it was too late, they explained to me they could compensated me by taking off $60 of a $1300 bill for getting rotors brakes and oil change. Just wish they were more transparent with how long because time is money. If I knew they didn't have the part I would've never got my rotors and brakes fixed on that day.
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February 2024 by Mike W
Took over two hours just for an oil change.
