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November 2023 by Joseph Kistner
The team in Henderson was excellent. CJ was my sales rep and made sure the used Audi I bought was in the best condition before I left the lot. I was a bit early for my appointment so CJ wasn't there yet, but Jared was able to pull up the car and go through a lot of it with me prior to my test drive. John, the head of maintenance, and his team took care of some interior vinyl that shouldn't have been there and looked at some electrical quirks. Finally, Jamie in finance was very helpful and made the paperwork process pretty smooth.
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November 2023 by Sauce
Ron S. Was a really easy guy to buy from. I don't enjoy buying cars at dealerships. Ron made this easy relaxed and smooth. Didn't try to be a salesman tried to me a consultant and a ethical seller. If all car dealers operated like him the car buying experience would be considered in higher regard. I hope you get Ron when you go there.
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November 2023 by Tracy Aton
Grace was wonderful to work with. I came looking for one car but found the car that I really wanted.I kept her super late Saturday night with paperwork and she waited until I was done and had my car wrapped in a big pink bow.Thank you for your outstanding customer service and getting me into the car that I really wanted.
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November 2023 by Metal Hex
We ultimately purchased at a dealership but the experience at AutoNation was 5 star. Jerred (our sales rep) was very knowledgeable and friendly. He gave us a great experience and I'll be going back to him first, the next time we're looking.
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November 2023 by John K.
Michael and Drew were tasked to replace my windshield on my new JCW Countryman. They are beyond professional and have the best attitude! Their attention to detail is first class and they ensure customer satisfaction! I could go on and on but their work speaks for itself. I've had many windshields replaced and these two are the best! Thank you so much Michael and Drew!
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November 2023 by Danielle Geraci
I came here to trade my car in and I was met with Noah for my appraisal. Noah was absolutely fantastic and was able to get my car appraised quickly. Afterwards, I met with Spencer and the second I stated what I was looking for in a car, he found me the perfect one immediately. We went on a test drive and he helped me the whole way through the process. The Manager Joe was absolutely the best! Joe and Spencer were a definite dream team to work with and they helped me get into my new car. They helped me throughout the whole process and answered every question I had (I had a lot). Joe and Spencer were both extremely amazing and such a joy to be around. I HIGHLY Recommend asking for Spencer and Joe if you are looking for a new car!
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November 2023 by John Kizer
Isaac is very professional and was extremely helpful. The sale was more complicated than most because my car was registered in my family trust. He kept me advised throughout the process which I appreciated very much.I will definitely recommend you to friends and if I need to buy another car in the future, will definitely give you a shot.
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November 2023 by Benny C.
Let me tell you about a team of outstanding people that I love at AutoNation USA 380 N Gibson Rd Henderson, NV 89014. Darren Cobb - General Manager, Matthew Cavaness - Sales Manager, John Furrow - Parts and Service Manager, Ronald "CJ" Hunt - Sales Professional, Joseph Chriatiansen - Finance Professional and the staff. Why do I love these folks? Because I dealt with them directly and they went above and beyond to earn my complete trust and my business. Recently I bought a 2021 Dodge Durango SRT Hellcat from this amazing team. They even took in my trade in car and gave me a fair price for it. And by the way, this is the 2nd vehicle I bought from them!! At AutoNation USA I always buy with peace of mind. And that my friends is rare these days! The quality is in the details. So many Dealerships will chase you down when you are shopping and give you that creepy pleassse get me the heck out of here vibe. But not at AutoNation USA! My family knew that we were much more than just another customer. Any small issues that we had they handled without delay and with integrity and friendliness. Thank you John Furrow for saying: " We just want you to be happy with what you are driving in." To me that says it all. So I thought I should include some photos of their huge sales floor, the great selection of automobiles and the very clean and organized maintenance floor so you can see it for yourself. Plus I included a fun photo of me with these super cool people. Again, Thank you AutoNation USA Henderson! You helped my family get the most for our money. You guys are truly the Best in the Business!!!
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November 2023 by Michael Yo
I had a fantastic experience with Diego at AutoNation. Their service was top-notch, and their professionalism was outstanding. I truly appreciated their honesty and felt like they had my best interests at heart throughout the entire process. It's reassuring to know that they took such good care of me. I would highly recommend Diego from AutoNation for anyone looking for a reliable and trustworthy experience.
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October 2023 by E E.
To say that the offer for my Model X was a lowball would be about twice the credit it deserves. I have removed Autonation from any further consideration for any reason going forward. I wont get into the details except to say that it was so unrealistic that I found it offensive.
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October 2023 by Walter C.
Worst dealership, they are scammers and liars. Sell you car to any dealership except them.
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September 2023 by Whitney N.
I was looking to sell my 2017 Jeep Cherokee and after going to 5 different places I landed at Autonation and they gave me the best offer. I worked with Albert Monia and he was very attentive and responsive. If you are looking to sell a car I would highly recommend Autonation.
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September 2023 by Ashley Shore
The overall experience was great! I have now bought a car and sold a car through them and both were great. I was given a very fast estimate by submitting simple info on line and then I received a text from the car buyer asking if I had an questions or if I would like to come in for a true appraisal. Albert was very knowledgeable and friendly and truly made the whole process very painless. I would definitely send people over to Autonation!
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September 2023 by Carol Wri
Jacob is the best finance manager ever helped me get a great rate even though it was my first time buying a car! The smoothest car experience I’ve ever had. Get your deals from him!David helped me a bunch with test drives and very knowledgeable helped me pick out the perfect car.
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September 2023 by PinkWeights Gracie
We visited AutoNation because we received a pre-approval from our bank for a car that was at this location. David Morales was our Sales Associated, he made our visit seamless. From the test drive to the paperwork, he made us feel like he was on our side! If we asked a question he didn’t have an answer to, he was honest and would just find out for us. The finance director Tommy, was just as courteous and he actually presented a better loan for us and we ended up going with their suggested bank. The whole experience was pleasant and fun! We drove away feeling accomplished and extremely happy with the process. Thank you Auto Nation, we will be telling everyone of our wonderful experience!
