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March 2024 by Jazzy Jaylyn
I called several times and no one answered and finally I spoke with Joe and then he hangs up on me. He’s very unprofessional and shouldn’t be working here if he hates his job that much.
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February 2024 by John Sellinger
I deposited a cashiers check over a week ago and Bank of America continues to put a hold on the check. Every time they say it’s going to be released., They delay it and put another hold on it and this is a cashiers check. Customer service says they can’t help me and at this branch, where the line is out the door every day, they also say there’s nothing they can do. The bank is illegally holding my funds.
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January 2024 by Patria Bertolano
Very handy and safe especially at night
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October 2023 by steven boyer
Quick and easy
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September 2023 by Jordan S.
Go see Eric H. the business solutions advisor. I've been going to different BofA's for the past year and every single one of them have been nightmares. Thankfully I found Eric and he helped me more in an hour than all previous visits combined.
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July 2023 by Andrew Soskin
DONT BANK HERE. Bicentennial location is MORE PROFESSIONAL THEN HORIZON. If you want it to be a difficult process to take out money, select here as your bank. Managers like all the other comments are useless. Just wasting paychecks on them. Thank you for making my life harder. I hope you all get what u deserve.
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June 2023 by Bill
Won't answer the phone. I need info that's not on the website. Worthless place!
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June 2023 by Vance H.
Very unhelpful employees who also do not understand financial transactions involving mortgage payments. I can understand when a teller needs assistance from a bank manager, but there is no excuse for a bank manager to be ignorant of procedures involving the payoff of a mortgage. There is no excuse for incompetence in banking.
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June 2023 by Jillian D.
Meye was so kind and helpful in assisting me today! She was very knowledgeable and did everything to make things run smoothly for me. Thank you Meye you're a great addition to this bank and I will definitely be requesting her services again for any of my needs!
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March 2023 by Mark Hill
$8 charge to cash a check issued by Bank of America. Why did I even try? Can’t wait to see the manager response.
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March 2023 by Magid Hamid
Very very bad customer service. Long lines and the employees keep calling for help. Shifty bank!!!!!
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February 2023 by Nicole R.
I had the pleasure of working with Rakhee Gupta for my insurance brokerage. Rakhee is amazing and knows business inside and out when it comes to personal business lines. I HIGHLY recommend her.
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November 2022 by Chaima Hiloufa
The worst experience everVery rude and unprofessionalAnd not welling to helpThe manager did not care eitherI will say after 22y been a loyal costumer this is the first time I regret to be with this managementPlease look into it
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November 2022 by maria K.
This location can have a line going outside the door. Has lots of people inside but only one teller on a Friday? I feel for the employees. They are nice but I wish they would allow another teller to open when there is a line of 5-6 people.
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October 2022 by Jeanette R.
This location is "always busy" they're running around but I don't see them attending any real people in person. They don't add more tellers, don't ask anyone to help the tellers. It's always a long line. They added a "business client" and I'm STILL waiting forever like what's the point? They love to take their sweet time after each customer as well, instead of picking up the pace cause they have a long line. I was told to "give them a sec" waited an extra 10 mins when it's my turn just for the gal to go to the back and pickup her lunch. & her being interrupted by coworkers for help. Like seriously? Hahaha this bank is ridiculous.
