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February 2024 by Joe Taylor
Went there to buy a tent and was treated like something they dug out of their ear. Didn't even try to be helpful just hostile. Especially the guy in sporting goods. This will bother me enormously and I'd love to know why I deserve d such terrible treatment. Leaving the store and the cashier on the phone with security, "He's leaving now." I'll never go back to that store.
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January 2024 by Ricardo Guardia
They have many sports equipment. You even find what you weren't looking for! Very good store!
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January 2024 by DeadlyPanda Plays
I recently visited here and had an outstanding shopping experience, thanks to the incredible assistance provided by Tailyn! From the moment I walked in, Tailyn's friendly demeanor and extensive product knowledge made my visit truly enjoyable.First and foremost, Tailyn went above and beyond to help me find exactly what I was looking for. Their expertise in the store's layout and inventory allowed me to navigate through the aisles seamlessly. Whether it was finding the right pair of running shoes or selecting the perfect camping gear, Tailyn's recommendations were spot on.What sets Tailyn apart is not only their knowledge but also their genuine passion for assisting customers. They took the time to understand my needs and preferences, ensuring that I left the store with products that truly suited me. It's clear that Tailyn takes pride in providing top-notch customer service.Moreover, Tailyn's patience was truly commendable. They answered all my questions with a smile, and their willingness to go the extra mile made the entire shopping process stress-free. It's rare to find a retail employee who is not only knowledgeable but also genuinely invested in the customer's satisfaction.The overall atmosphere of the Big Five store was inviting, well-organized, and had a wide variety of quality products. The combination of a great store and exceptional service from Tailyn has made me a loyal customer. I'll definitely be returning for all my sporting goods needs, and I highly recommend this Big Five location to others, especially if you're lucky enough to have Tailyn assist you!Thank you, Tailyn, for making my shopping experience memorable and enjoyable. Your dedication to customer satisfaction truly sets Big Five Sporting Goods apart from the rest! ⭐️⭐️⭐️⭐️⭐️
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December 2023 by Jovan G.
I went into big 5 recently and I was just absolute shocked about how friendly the staff, was not only was i helped fairly quick but I also was helped and greeted with incredible customer service by Tailyn when getting my shoes he was an amazing help and he was able to make the exchange go smooth I definitely recommend anyone in the Henderson area to go to this big 5
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December 2023 by Scott Kraal
Great selection Excellent service And always lots of choices
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November 2023 by H Lam
Immediately greeted upon walking in. Wanted to exchange footwear that I bought few months ago and did not have a receipt. Was worried I wouldn't be able to do an exchange because of the long time lapse. Associates kindly obliged with no issues. They went to the backroom to get the right size while I waited at front counter. In and out in minutes. Professional and very helpful associates today at this location.
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November 2023 by Eric B
Nice store, products, and staff.The prices though... it felt like the garments & price tags were on fire. They burned my hands every time I turned a tag over to read the prices.Even in the clearance section! The prices were so high that the only thing clearing out of there was me.
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November 2023 by Wyatt Spencer
Helpful staff, lots of things you can get here but not other places (pickleball, disc golf, etc)
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September 2023 by Mary H.
Anthony at store 370 needs training on customer service. Anthony had me wait 15 minutes at checkout while attending to a customer 10 steps away. The customer was asking a bunch of questions in the gun dept. Anthony could have easily excused himself, walked 10 steps, take 5 seconds with me and then return to the other customer.
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September 2023 by corey oles
The manager went above and beyond to make sure I got my license. Thank ypu
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September 2023 by Hunt Family
Love this store.has all my soft ball gear I need
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August 2023 by Jose Alvarado
Very friendly and good customer service.
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June 2023 by Whitney M.
I stopped in here last week for some fishing supplies for our annual Utah trip. There wasn't much of a selection over all but they had a decent amount of power bait to pick from. I had a couple of other things I needed to grab so I asked the young man who was working near me for some help. He wasn't sure where to find the items but instead of just saying they didn't carry them, he went and asked another associate. It was a breath of fresh air to see the younger generation want to do their job correctly. I have to go back in a couple of weeks and I hope Gabriel is working again so he can help me. 4 stars is for the lack of selection 5 stars for Gabriel with the awesome ponytail
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May 2023 by Brandon Zeman
Just came looking for a plain baseball cap, oddly enough they had very little in the variety of caps, not that I expected it to be a lids, but at least for baseball...
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March 2023 by Nadia Cornett Lomprey
Nice place for all your sporting needs. Nice helpful people to
