-
April 2024 by Juan Q.
This review is for customer service. This is my opinion and my beliefs as an owner if I were the owner of an establishment. It was around 9:25pm . We were indecisive about wanting to eat here. Finally, after a few min, we said yes to this place. Walked up to the hostess and said, "Can we get a table for two?" First response was we close in 30 min. My wife instantly knew I didn't want to eat here, but I was waiting for her to decide for the both of us. My wife said no, it's OK, and as we walked away, she told me I knew you didn't want to eat there when she basically told us not to eat here. We didn't want to be rushed eating our dinner. My wife knows I'm big on customer service. I myself working in the industry I believe in making a business money. I like to give repeat business to establishments that go all out no matter the challenge. At the same time, I don't like rude customers. If the people working in customer service like a hostess runs off a customer, how do you as a business expect a customer to come back, especially if they haven't tried the place. I frequent Green Valley Ranch a couple of times a year from Texas. I've been wanting to try this place the last couple of times I've been here, but due to circumstances, we haven't been able to. So last night I finally thought we were going to eat here just to be told we close in 30 min. Maybe next time. Big maybe . Giving it a 3 star just to be fair
-
April 2024 by Christa S.
I went to this restaurant for dinner on Friday night. The atmosphere was great. The hostess was so kind, sweet and friendly. My server knew everything on the menu, the drink menu and was very acknowledge about what to recommend to eat! I got the CARNE ASADA STEAK and queso and chips with a margarita. It was delicious. The busser was very friendly as well!I will be going back there again!
-
April 2024 by Quinn S.
Really good restaurant/bar. shout out to Kasey for taking really good care of my friends and I with her wonder full service and hard work.
-
April 2024 by Brittany Wilcox
Kasey was the absolute best! She went above and beyond and definitely deserves to win employee of the month!!!
-
April 2024 by DeeDee Andarde
unfortunately, went on a busy day. Service was OK. The food was decent. The atmosphere is pretty cool. Good for date night.
-
April 2024 by Ashlynh D.
Went this past Thursday for ladies night and loved it! We didn't make a reservation so the wait time was a little over an hour, it was packed inside. The food was soooo good and drinks were half off. They had a photographer taking pictures which I loved and a DJ and tarot card reader!
-
April 2024 by Abe G.
This place has been my go to for Mexican food for the past 4 years. The service, the food, the pricing is the best in the area. That being said the new reservation system and management of tables has not allowed me to go for the past 6 months. Their disregard for locals and regulars is disappointing to say the least. I went from going there once a week (for years!) to not being able to get myself or friends a table. I'd like to say it's because the restaurant is packed which id understand, but it's not. Half of the restaurant is empty and they still won't let us have a table. As much as I want to give you 1star I will not because of all the great memories, service, and food you have given me before. But please do better. I want my old spot back. UPDATE: I was explained and helped by Dominic and I now have my spot back! I love this place!
-
April 2024 by Reagan J.
Food wasn't my favorite but the ambiance is pretty nice. Server was good and attentive. Kasey was super kind and helpful with the food.
-
March 2024 by Destiny K.
Mediocre food and awful service. We made reservations and it was busy as expected for their Taco Tuesday specials. It didn't take long to get seated but we were served by a younger redheaded or blonde male who was very inattentive. He did not refill our drinks once during our entire meal or check on us after the food was served. We often saw him standing around texting, or sighing and rolling his eyes- just overall looking like he didn't want to be there. My shrimp for my fajitas was very overcooked and very dry, and I only got 5 pieces of shrimp for 3 tortillas. The appetizers were just ok. Disappointing because this place has decent reviews and I loved the art on the inside.
-
March 2024 by Markie H.
Hayley and Cindy were so friendly and made me the best mango margarita . Thank you!
-
March 2024 by Kimie D Stan
Hostess both were not welcoming and didn't even provide menus when they seated us. They need a reminder to say hello with a smile and welcome.Server(order taker)friendly but didn't make up for the low attention to detail, we ordered an appetizer and never received it (server wasn't around to notice) a different runner delivered dinner and we were well into it before she checked on us so we could advise we didn't receive the appetizer. I would have been treated more warmly and enjoyed tastier tacos at my local shop.
-
March 2024 by Heidi H.
We love going to Barracha! It's great for watching the hockey games. The staff are friendly & excellent. The food is great as well! This our new favorite restaurant at Green Valley!
-
March 2024 by fannie waters
I ordered steak tacos, I received steak nachos. I wanted the appetizer I told the woman at the bar. I also ordered a steak burrito, I received a skirt steak with sides of what I. My cocktail is so strong, I have had two sips I can't drink this. The woman behind the bar is either new, or she just doesn't care. Not coming here again.
-
March 2024 by Laura Hensala
My husband and I went to Borracha on Saturday for a date night and sat at the bar. They were slammed when we walked in so at first we were worried about receiving good customer service. HOWEVER, it was amazing. The chips and salsa were delicious, we split a quesadilla which was to die for, and drinks were delicious! 10/10! Thank you!
-
March 2024 by pedro ortiz
Miguel the Chef, knows how to prepare nice Mexican dishes.Good Carne Asada....Will come.back.