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March 2024 by Stacey Schumacher
This was our first time building a bear. The associate was BEYOND amazing!! I was completely surprised at how amazing he was with kids. He made it such a magical experience!!
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December 2023 by Rafa PerCall
Excellent
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November 2023 by Kimberly H.
The most wonderful experience ever! Stephanie was so sweet and made this such a special memorable experience . There were all types of plushies in stock and had a large selection to choose from & same goes for the clothes! Honestly a great price for a memory that will never die
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November 2023 by Rainey Martin
I went in as Rain and made the cutest Kuromi with the nicest ladies at the front yesterday Monday 11.06.23 I really wish I got her name she was amazing! On my way out I stopped at Spencer's and set my box down for one second and someone stole the whole box with my kuromi I made. I was so devastated but the working manager on site gave me a customer service number to call and they are going to replace my baby! Thank you guys so much I couldn't be more thankful
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October 2023 by Dominique Cairo
Brought my 4 year old daughter here yesterday for her first time. She was so excited to make a Paw Patrol build a bear. The experience was not what we had hoped for. The lady who greeted us was kind and bubbly..had a great personality. By the time my daughter chose her animal, we had a different employee who came over to help us. She had 0 personality. I told her my daughter had never been to build a bear before, but she continued talking to my 4 year old like she should know what to do in the store instead of showing her around and instructing her on the steps. She didn’t smile once, had no enthusiasm at all. I feel sad for my daughter. I tried to make her experience exciting from my end, but it was a total weird and blah vibe from the employee. I didn’t get her name, but she had long dark hair, fake long lashes, and long fake nails. Not worth the $50
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September 2023 by C B
Clean, employees are very engaging and helpful.We had to order items that were out of stock in stores and they were able to find the items for us plus save us a little bit of money as well.I’m very grateful for the amazing team here who makes their customers feel welcome.
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September 2023 by Aileena R.
Thanks to all you ladies today that made my very FIRST build a bear experience awesome!!! I will definitely be back! I already have a list of all the bears I want lol! Plus hubby and I will be having our first grand baby soon so you'll have another happy customer Thanks again!!!!
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September 2023 by Jesse Robles
Nice experience every time. Good discounts with the $10 cards
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August 2023 by John Glo
Very helpful manager. We asked about a cow that they have, she went in back and showed us the display model and told us how to get it online.
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August 2023 by Kathleen Martin
Service was absolutely amazing! We went right before closing and they didn't rush us a bit!
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July 2023 by Shannon P.
Specifically went to this location after my daughter seen a post from her Facebook Sanrio group. She was on the quest to find the limited, Cinnamoroll Plush by Sanrio. Luckily they were still in stock when we got there (they've been selling out everywhere). Employees were friendly & helpful. Store was organized & clean. We will definitely return to this location for future Sanrio releases.
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July 2023 by Chris Rodilosso
We took my friends daughter there for her birthday. The staff was helpful and friendly. They spoke to her a lot and after they even sang a birthday song for her. It was cute.
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June 2023 by monica mrozek
Really nice staff to help you. Very friendly. We did the birthday bear that you get for the price of your age. My grandkids were a little young to appreciate the process but they will have a momento for their birthday. I would definitely go back. Fun place!
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June 2023 by Nintendofanming
This place is my great. I still go here and the staff is really kind
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March 2023 by Michelle Heaton
My daughter and I had loads of fun on our very first visit. Can't wait to go back. We got Pokémon and Harry Potter characters. We got the experience the whole creative process. When we were done, we rang the bell!
