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April 2024 by Michele S.
This place should be closed for uncleanliness, with the food prep counter and the employees. If you go in after 7 pm, it looks like a slop house. The food stations are absolutely filthy, all food spread all over the counter, items mixed in with other items. The employee scraping the bottom of the metal containers with other food in it. I actually had to ask an employee to get a fresh container of the dressing because there was food remnants floating in the inch of dressing that was left and she was about to serve me that dressing on my salad. Once we ordered reluctantly, and we're given our food, we walked over to get forks and napkins, and neither were available in the lobby. After waiting about 10 minutes at the counter, I had an employee come over and tell me that she didn't have any forks and she just turned and walked away. A very young rude girl. so this restaurant doesn't even have plastic silverware? The worst part about this is the employees are rude and self righteous while operating the restaurant so poorly - I will never be back. The only person that attempted to help us was the older black woman who was responsible for cleaning up the lobby. I cannot imagine for one minute that the owner or franchiser of this establishment would walk in here, and not fire almost every single person upon seeing the condition of the restaurant.
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April 2024 by Kristi S.
Stopped in on a Sunday at 4:35. No tortillas made. Burrito oven not working. Staff shuffling around like zombies. Not a smile on any of 12 people working. Made one meal and it sat getting cold as we waited for them to make tortillas for the second meal. Cashier went to replenish guac for our chips & salsa order and he literally forgot what we asked for by the time he returned to the register. The worst experience we have had at this location. Should have gone to Fausto's!
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April 2024 by Tammy & Mike Jones
I ordered through a third party app. Food was delicious and delivered very promptly!CR has made some adjustments for the better!Not rating atmosphere because I didn’t go into the store.Vegetarian options: Limited options-but at least there are options!
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April 2024 by Evan bishop
It's a restaurant where they serve.American mexican cuisines in large portions for inflated prices.
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April 2024 by Kent Fuge
I live in Phoenix, but I have been to this location of Cafe Rio dozens of times when I am in Vegas. Ate there on 4/3/2024 and food was good but was very disappointed to discover that some brainless idiot back corporate is making decisions to tick customers off by nickel and diming us to death. I got a burrito enchilada style and was charged a freaking dollar for a sprinkle of cheese and a dollup of sauce. Now whenever I think I am craving Cafe Rio I will have a bad taste in my mouth and a hesitation to go there because some idiot thinks customers won't notice. And the one star for service and atmosphere is all for you corporate idiot not the local store personnel that made a great meal for me.
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April 2024 by Stan P.
Son got VERY ILL, threw up 15 times in 12 hours. Has Drs Appt in 3 hrs. Feels like hes going to die, he is a 21 year old city employee. Did anyone else get sick here 4/9/2024??? Ate about 7.45 pm
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April 2024 by Janette Hernandez
Great food! Sometime they can take long to have order ready when ordering online.Kid-friendliness: Open area for kids
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April 2024 by William Lopez
Honestly can't go wrong, lots of good options
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April 2024 by Maya Richardson
The bowls are delicious
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March 2024 by Francisca Evelyn
Marked on the delivery order through their app that I wanted extra rice. There was no rice in the salad.
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March 2024 by John Castro
Normally a great place , but the crew at 1pm can't make a taco right, charge a customer correctly or be polite. Won't be returning to this location with crew, worst tacos ever served by any cafe rio.
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March 2024 by HOLLY #FunTravelSeeker
It's cafe Rio what more do I need to say!!!! Sweet delicious magical pork!!! And COKE ZERO!!!
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March 2024 by Sonnie Nichols
The food here was hit and miss, but what really made our night was the staff! We walked in and it took a minute for my kids and I to decide what we were getting, so we let a few other people go ahead of us. As we contemplated, we could already hear the staff helping the other customers. I couldn't help but notice how upbeat and happy they seemed. A woman in front of me asked about the new street corn, and the person behind the counter jumped at the opportunity to offer her a sample. When we it was our turn, my youngest daughter ordered nachos, and immediately the staff burst out into song, "nacho, nacho man, I want to be a nacho man." The kids loved every second of it, and so did I. I tried the pollo asada and thought it was pretty good. Not restaurant quality, but it's what to be expected going to a quick place to eat. My youngest said her steak was dry but still ate every last bit of it. My oldest got a regular beef buritto and really enjoyed it. Then, as we were packing our leftovers up getting ready to go, an older lady that worked there greeted us a second time.... the first time was singing the nacho song to us as she walked by, but this time to bring us a bag and help take our trays. Overall, I'd definitely go back to this location just for the smiles and wonderful service.
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March 2024 by L V
Messy burrito with it sitting in all the juices from the meat it was soggy and evergell out of it.Got double charged for a drink I asked for one .very expensive 1st and last time.
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March 2024 by Tim Strickland
The worst rice I've ever had not out of a microwave
