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July 2023 by Larai Monroe
The manager kristy there is cheap and doesn't have good customer service. I found a button up shirt I liked and one of the main buttons was missing and she would only give me 10% off which was only $1 off. What a joke! That was the only one left and it didn't come with a button that I could sew on myself. More than her not giving a good discount, the thing that bothered me the most was her poor customer service. There was no attempt on her part for customer recovery. She simply just did not care about her customer service.
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March 2023 by KerShon
I appreciate the workers here, definition of great customer service, and hospitality. I shop for my girlfriend and they never steer me wrong. Plus the great prices , thank you.
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March 2023 by Milissa McGuire
3/8/23 I believe, I went to your location at the Galleria mall to purchase a dress that my daughter wanted. I got the wrong dress. I went back the next day and exchanged it without issue. The associate at the register was professional and helpful.My daughter decided on a different dress so we went back to exchange it for something else.Before I paid the difference of the balance the associate "O" is what she says she goes by, acted as if I was going to argue the difference. She asked for my license. I gave it to her and while she was inputting my personal information I said I understand that's for an exchange, do you guys sell the information or pass it along? She became argumentative. As she's already inputting my information I'm asking her again what is done with my information after the exchange. She's not answering me and asking me if want to do the exchange or not. That's not the answer to my question. At that point I have someone inputting my information with my license in her hand and not answering me. I was poite. I asked "do you know the answer to my question?" She said no. I said "you need to know that because someone else will ask and will probably not be nice about you not knowing" she responded "you're the only one who's had a problem" By this time she has already entered my personal information so I said " you've already taken my information and can't tell me or refuse to tell me what will be done with my information." I politely asked to speak to a manager in which she was happy to tell me she is the manager. I asked once we were done if she could give me her manager's name card and her name so I can get my question answered. "I can give you the information. I only have pink paper. Is that going to be a problem?" I said "it doesn't matter. That's fine." She did a 180 turn around started to try to chat like we were having a good interaction. I said "let's please finish up. This has gone wrong. We'd like to go now." She only gave her name and the store's phone number. Please do not sell or distribute my personal information as it's been stolen before. Dealing with a passive aggressive teen who has my personal information in her hands doesn't make me comfortable at all.Store location: 1300 W Sunset Rd, Henderson, NV 89014Sent from Yahoo Mail on Android
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January 2023 by Emanii Murphy
You can only do in store credit, no returns. Bummer
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December 2022 by Cheri Roberts
I really was shopping for a sweater on November 18th & the sales ladies were very accommodating to me & showed me the sweaters & then I picked one that I liked in my size & bought that plus 3 fragrances buy one get 2 free & jewelry buy one get 2 free ! I was & am happy for the fabulous treatment from the sales ladies .THANK YOU very much Sincerely Cheri Roberts
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January 2021 by Yvonne Nowell
Love the clothing
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January 2021 by Lisa Mendez
What happened to this store?
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November 2020 by Inés Alvarado
Bought a cute dress...Super sweet associates,company and fashion line seems very different... can't say I'll shop here again...
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October 2020 by Randy Galaxy
Great deals, I mean GREAT deals and clean
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October 2020 by KIMBERLY PAYTON
Cutest clothes for great prices and super friendly management. Highly Recommend this store. KIMBERLY/ Las Vegas, NV.
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September 2020 by randy taylorweber
Great deals, I mean GREAT deals and clean
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September 2020 by Colina
This company is deceitful and dishonest. I went in for the first time and was told by the employees that I could return any items that didn't fit right since the fitting rooms were closed as long as the returns were within 14 days of the purchase. I hurried back well before the 14 day period and was told by a rude employee that the policy recently changed and only merchandise credit would be offered even for brand new items with receipt and tags. She pointed out the no refunds policy on the receipt to me. Apparently, you will only find out about their return policy after you make your purchase. There were no signs or warnings posted anywhere in the store at the time. This seems like a very deceitful and scummy business practice to force customers to buy their products. No wonder this company went bankrupt before. This was my first and last time shopping at this company
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March 2020 by Jennifer Lewis
Cost effective oh, I like that!
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November 2019 by Debby Wise
One of my granddaughters favorite shops. I heard it opened under new ownership.
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September 2019 by Its Me M.
Very unprofessional! Went in the store with my best friend so she could buy her daughter a dress for homecoming... She picked the dress and went to try ot on only to be closed that they were closed, however people were still in line, the doors were still opened and purchased were still being made. So how are you closed? The manager on duty needs a training course on how to equally treat all paying customers and also how to manage properly. Closed is closed! So there shouldn't have been transactions made if you were closed! I felt discriminated against as we were the only people of color in there! But everyone else was allowed to still walk in thereafter and make purchases! Will never go back and will be telling everyone that I know