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March 2025 by Showmick Zaman
Workers seem very nice and they try their best to help out. However, there’s this one worker who I guess has a pretty deceiving manner, and oftentimes I have a hard time trusting her lol. Also, the bank sometimes takes a longer time to serve a customer, but at least they get things done. But overall, it’s a good bank and it’s better than the older one I used to go to.
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September 2024 by David Leong
For simple banking, deposit and cash, this branch is ok. For more complex banking, I find this location staff are less helpful and difficult to work with. I prefer to go to other locations, even though I am closer to this bank. 6 Stars to the staff on Stephanie & 215.
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April 2024 by GLOW Hurd
Brondon was such a HUGE help to my 13 year old son, who had just opened his account there. Brondon gave my son HUGE compliments, saying how great to see a young man being so responsible, etc.
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December 2023 by GLO Hurd
Brondon was such a HUGE help to my 13 year old son, who had just opened his account there. Brondon gave my son HUGE compliments, saying how great to see a young man being so responsible, etc.
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November 2023 by Lisa Giam
Helpful employees. No wait inside and prompt service.
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July 2023 by Toni Thurman
You can never get through to speak to someone. Always busy so it says. Called all day throughout the day, still no answer
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June 2023 by Jim C.
Olga made the process easy and actually fun. I actually try to stay away from banks but this one is great.
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December 2022 by Hanzo Henzo
Great service Renee plus laid back n sweet
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October 2022 by Phillip Brann
Friendly, competent tellers. No lines at 9am
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June 2022 by melaku
I open my account on this location 10 years ago last week my debit card was fraud and I went inside to talk to the manager he was by the Taylor inside and I told him can only talk private my account was hacked I need help he told me you need to call the front company nothing to do with me I'm busy from the manager you hear this kind of answer absolutely he shouldn't be a manager and the service in this location is very poor I wouldn't go in this location no more
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June 2022 by melaku gedebu
I open my account on this location 10 years ago last week my debit card was fraud and I went inside to talk to the manager he was by the Taylor inside and I told him can only talk private my account was hacked I need help he told me you need to call the front company nothing to do with me I'm busy from the manager you hear this kind of answer absolutely he shouldn't be a manager and the service in this location is very poor I wouldn't go in this location no more
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May 2022 by Kari K.
I came in today, 5/19/22 @ 10:45am to get a help with a problem I was having with TicketMaster saying they refunded me, when they hadn't. I am no longer a member of Chase because of problems I had using them in CA. I came in and the person/people that normally help with problems involving closed accounts were all booked up for the day. However, the tellers weren't busy with customers, so Jennifer took a ton of time with me, going over a few years worth of transactions, to help me with the problem I was having. I was truly impressed with her customer service, and helpfulness, in getting me the info that I needed. I would definitely recommend this particular branch to anyone using Chase Bank.
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April 2021 by Glenn W.
WASTE Bank is what I am renaming this bank. 1. Luana Green didn't pay enough attention to my business when I put a sample transaction right in front of her eyes. This resulted in her initially telling me that I could NOT open a business checking account. 2. Ms. Green advised me to phone 800# 2 days after opening account to have initial deposit made available. After more than 30 minutes on phone, "specialist" told me he didn't know how to verify a check from U.S. Bank. 3. Chase has $300 bonus offers all over internet for opening a business checking account. When I asked Ms. Green why I am not getting this bonus, NO RESPONSE FROM LUANA GREEN. BOTTOM LINE: If I ran my business like Chase, I'd be out of business.
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January 2021 by Elizabeth Rivera
Horrible customer service at this branch!! I went in for assistance on my account, waited half an hour for a banker. Come to find out they couldn’t help me because they were “closing soon”, which I arrived AN HOUR before closing. Mind you...they did not have many customers.
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November 2020 by Lucas Stillion
Outside atm was removed 3 weeks ago and still isn't up... inside atm has been down for 3 weeks as well. Unacceptable.
