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October 2023 by Jeanne Belieu
Great clothing. Nice sales people
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June 2023 by Momma Koenig
I entered the store to return an item.there was a line for both registers. As I stood in line I realized the sale in front of me was large and would take time.I moved over to the next line…….was not talked to at all and the sales ladies on the floor would walk over with merchandise of customers and put in front of me, this happened three times! I walked out of the store. Horrible customer service!
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May 2023 by Ambient Holistic
I took my mother out for an early Mother's Day outing. We enjoyed the farmers market and a nice meal at the kings restaurant. We live in the area. We were not greeted when we walked in. There were a few sales women walking around, that completely bypassed me and my mother, and didn't even ask if we needed help. She couldn't remember her size. The front sales person was ringing others up so we understand that she was busy. The one sales person we saw near us, looked us up and down, gave us a dirty look and went around to the other side of store to help someone else. We were dressed nicely. This is my mother's favourite store, and she said that she didn't feel comfortable ever coming back to shop at this location again. Teach your sales reps about respect for all guests. My mother was about to spend up to $200 for pants and a nice top in your store. You missed out on a sale.
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April 2023 by Beverly Stevenson
The personnel, the merchandise and general layout of the store.
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March 2023 by karen town
I am a long time Chico's customer (phenomenal level) and was treated 'strictly by policy' today when I wanted to return an obviously defective garment. It was past 60 days and no ifs and or buts about it, no store credit, no nothing. I was extremely disappointed that any customer would be treated that way. I love Chico's clothing but not the manager at this store. I actually called Florida to express my dissatisfaction and they said the store manager has the discretion to do what they think is right. So I guess to her, a disgruntled customer who writes negative reviews is what she thinks is right! Beware of return policies, Shoppers. Costco has better return policies than a store that thinks they have great customer service. Figure that one out!
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September 2022 by Kellie Crowe
I’m 20 years old and I went looking for a birthday gift for my grandma. After being told they closed their registers early at Soft Surroundings, our day was completely turned around by the ladies closing at this Chico’s location! They made us feel so welcome even though it was about 5-10 minutes to closing! They reassured us and helped us pick out the perfect gift for her. They really went the extra mile and I will be telling all of my friends and family about the wonderful experience I had tonight.
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September 2022 by Kellie C.
I'm 20 years old and I went looking for a birthday gift for my grandma. After being told they closed their registers early at Soft Surroundings, our day was completely turned around by the ladies closing at this Chico's location! They made us feel so welcome even though it was about 5-10 minutes to closing! They reassured us and helped us pick out the perfect gift for her. They really went the extra mile and I will be telling all of my friends and family about the wonderful experience I had tonight.
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June 2022 by Vivian E.
Diane was an awesome sales rep!! She assisted me on my transaction. I defiantly will be back to see her. Thank you awesome job.
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May 2022 by Marilynne G.
Chico's is my go to clothing store and this was a big one. I came from Alaska and needed short sleeved tees in Las Vegas. The selection was exceptional. Great shopping.
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August 2021 by Monica Gomez
Excellent customer service and the clothes are gorgeous
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July 2021 by Debbi G.
I really like the products but will drive across town rather than go to The District. Some of the salespeople act as though you should be above using the specials sent to me in the mail-by Chico's. Plus their selection is very limited. I'd rather drive or go online.
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July 2021 by Nancy O.
I haven't been clothes shopping very much since the COVID-19 pandemic kept us shut-ins for so long, so it was nice to actually do some clothes shopping at the Chico's in The District at Green Valley Ranch and have a little fun looking at some possibilities to take home with me. I was greeted by Erica who helped set me up with an available dressing room and answered my questions. The place had a steady flow of customers. I enjoyed just looking around and not feeling pressured at all to find something. I found some nice items that would be very stylish and great for travel one of these days. I was quite satisfied with my purchases, and who doesn't like being a Size 1.5 or 2.0 for a change! I should add that there was a slight misunderstanding with a special introductory membership discount that was due to me that we were able to straighten out very amicably with Jennifer's assistance the next day. All in all, it was a nice change of pace to go out shopping for clothes! We've all had a very stressful year for sure!
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October 2020 by Herbie L.
I love chicos and am usually treated with respect. Granted, I wear jeans and a t-shirt, but most locations realize that customers don't always dread up to go shopping. This was the first time I've ever walked out without buying something that fit me & was actually on sale. The dressing rooms were full, so the salesperson said she would call me when one opened up. I waited 20 minutes and saw her clean one of the rooms, then walk over ti help another customer, leaving that room empty. I waited patiently for another 5-6 minutes and finally just went in to try on the jeans. She knocked on the door and berated me for going in without permission. So, instead of purchasing the pants now, I will order them online, so she doesn't get the commission. I will never shop the Chico's at Green Valley Ranch again.
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June 2020 by Aileen O.
I always get the best help from Laura, she knows my taste in clothing and constantly finds pieces that are just right. I also like the way chico's uses the same dye colors used in past years so often clothing purchased in past years often match current apparel. The district is a very cheerful and happy place to shop.
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June 2020 by Eileen Carlson
Difficult to shop with masks and appointments. Sales on a lot of winter weight clothing.
