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August 2023 by Evelia G.
I went and did my taxes there and got terrible service. Tax prep was excellent front office was HORRIBLE. I do not recommend this service they gave poor advice and made my taxes late and I have a hefty penalty to pay due to their front office incompetence.
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June 2023 by Don A.
They have been talking care of our taxes for years so thankful for the professional service and knowledge.
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May 2023 by Steve Scarlet
Not sure how these guys get any good reviews or why Dennis still bothers with people's returns?We interviewed with Dennis in October of 2022 to meet and greet with a new Tax preparer for that year's taxes.Dennis was polite and engaging during that meeting and we left feeling that we would receive professional service for filing our taxes for our new business venture…oh boy were we wrong!On our scheduled appointment with Dennis it was like we had never met before, he barely engaged with us, never smiled and did not ask once how our business was progressing or offer any tax advice whatsoever.We constantly had to correct him with our numbers and he got the mileage wrong three times, and he still managed to put the wrong mileage on our tax return!We owed some money to the IRS and elected to have it electronically withdrawn on April 1st, not the 15th like Dennis suggested…thank God!Well the 1st comes and goes and no withdrawal. We call the office to ask if everything was filed correctly…yeah, why would we ask that?We were told by a lady at the office that the IRS is “behind” and our payment would be withdrawn.It’s now April 10th and still no withdrawal. We call again and another lady actually checks our filed return and notices that our bank account number is wrong, yep, Dennis got that wrong too.We were told to contact the IRS directly to make a payment before the 15th…isn’t that what I had paid them to do in the first place? Can you imagine if we had filed on the 15th like Dennis had suggested?This was the worst experience with taxes I have ever had and we won’t be doing it again. It was a case of “get in, pay up and get out.”Oh, and we were quoted $270 to do our return and they conveniently charged us $325 on the day…a little bonus for our time and stress I guess?
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April 2023 by Steve A.
Not sure how these guys get any good reviews or why Dennis still bothers with people's returns? We interviewed with Dennis in October of 2022 to meet and greet with a new Tax preparer for that year's taxes. Dennis was polite and engaging during that meeting and we left feeling that we would receive professional service for filing our taxes for our new business venture...oh boy were we wrong! On our scheduled appointment with Dennis it was like we had never met before, he barely engaged with us, never smiled and did not ask once how our business was progressing or offer any tax advice whatsoever. We constantly had to correct him with our numbers and he got the mileage wrong three times, and he still managed to put the wrong mileage on our tax return! We owed some money to the IRS and elected to have it electronically withdrawn on April 1st, not the 15th like Dennis suggested...thank God! Well the 1st comes and goes and no withdrawal. We call the office to ask if everything was filed correctly...yeah, why would we ask that? We were told by a lady at the office that the IRS is "behind" and our payment would be withdrawn. It's now April 10th and still no withdrawal. We call again and another lady actually checks our filed return and notices that our bank account number is wrong, yep, Dennis got that wrong too. We were told to contact the IRS directly to make a payment before the 15th...isn't that what I had paid them to do in the first place? Can you imagine if we had filed on the 15th like Dennis had suggested? This was the worst experience with taxes I have ever had and we won't be doing it again. It was a case of "get in, pay up and get out." Oh, and we were quoted $270 to do our return and they conveniently charged us $325 on the day...a little bonus for our time and stress I guess?
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April 2023 by Nicole Ewing
Awesome place! First time here and will continue to go back yearly. Dennis was great and explains everything thoroughly. His wife is up front and is a total sweetheart. So happy I was referred here ?
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April 2023 by Seidy G. Ceballos
We had our taxes done with Cooper & Associates for the first time this year & they did not disappoint! They were able to answer all of our questions. Great company & great people!
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March 2023 by David G.
Ok, look no more you found the perfect tax company in Henderson Nv. not only dose Nv tax but also Cali as well. Very professional, very understanding also their prices are hard to beat, then again you get what you pay for Cooper and Associates prices are very reasonable so go there and get your taxes done NOW RUN DON'T WALK April 15 is right around the corner. Oh, yeah good entertainment is on their T.V. Love this company.
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March 2023 by Dime Agitra
Everyone is so friendly and helpful. Its such a pain to do taxes but they were able to make it so easy to understand and helpful with all my questions! Will continue to go here for my future taxes
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February 2023 by Sasha K
I’ve been coming here now for three years. I see Brianna!! She’s amazing and very helpful!! The whole office is very professional and they even offered me a doughnut and water which is great customer service!!! Thank you guys so much!!!
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October 2022 by E Serna
You know I used to think they were top grade service people and customer service was great this year I have called and left messages multiple times not just for me as their past customer but also for my employer who was looking to have someone Dependable do their taxes not once did anybody reach out and give us a call back this is time to look for a new company
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July 2022 by John Sheets
Excellent really experienced. Professional and nice people. Been going there 10 years.
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May 2022 by Araceli Cleto
Great place. Knowledgeable and friendly. Understanding and patient.
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April 2022 by Robert V.
Mr. Cooper is very generous and helpful. I am going through a divorce, and a few weeks ago, I needed some income tax simulations to show the Court how much I would pay each year in income taxes given certain situations. Mr. Cooper took the time to do these, printed them and didn't charge me anything. I greatly appreciate his generosity and will come back to see him if I ever have a tax situation that requires his services. Highly recommended!
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April 2022 by Angel A.
I called in asking to schedule a simple consultation and willing to pay. I was bounced around on the phone at first then answered to a lady saying "I'm too busy for you honey". Very rude and don't care about building new business. Look elsewhere
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April 2022 by Indra T.
I've gone here the last 2 years since I started my own business. I had a ton of questions as learning all this can be very stressful. They did an amazing job & I'll be recommending everyone to this place. Family owned, efficient, easy & helpful! They answered my million questions which I appreciated! Will be back!
