Cox Store

Most Recent Comments

• December 2025 by Wayne Hendrickson
  Cox sucks. But seriously
• December 2025 by Neil Chupacabra
  Eli A. was courteous, professional, and efficient, and he made a fantasic first impression for my wife and me with Cox Communications. A sincere thank you to Eli from Neil and Judy R
• November 2025 by Dominic Olitin
  This location 545 Marks street no longer a cox store, it is Now occupied by Break and Fix Phone repair. Don't waste your time visiting.
• November 2025 by E Gresham
  A great experience with Greg today. He's so helpful and personable.
• October 2025 by Neil May (Mayday Mitigation \u0026 CS)
  Tech person was quick and professional.
• October 2025 by Claudia Clark
  Not 2 long of wait to just pick up my new internet modem. They do try to sell you on upgrades, cellular sevice...but it was not hard-core. I said No, not today and I was out.
• September 2025 by Julie Mills
  Excellent customer service - no waiting - professional and super nice 👍
• September 2025 by Sailing Aeolus
  I used Cox for home internet and wanted a simple upgrade. I was kept on hold for a total of 45 minutes, asked a ton of personal questions related to finances, and felt that I was being sized up for the most I could pay. My bill doubled. The whole experience was like buying a used car from a shady dealer. I had Cox in another state and similar experience. If ANY other option is available, I would use that over Cox. Fortunately a year later, Verizon 5G wireless came to my neighborhood for $50 a month and is good quality.
• September 2025 by Robert Yeager
  My bill is too high & the cox employee noticed that my bill was too high and did nothing about it, I’m looking for a new cable company
• September 2025 by Robert Trede
  Had fiber installed by tech on Saturday. Now Thursday and still have no service. Text customer service is ignorant and you you can't ever talk with a live body. Cox has grown too big and left customer service far behind. Update, had another tech out. And again told it would be maybe another 24 hours. Surprisingly (not) still no internet. But I'm assured that Cox is aware of the problem. If they are aware, why has this problem existed for going on 8 days???
• September 2025 by Madison Irwin
  If I could leave 0 stars I would. Tell me how a billion dollar corporation can’t source in the United States, and doesn’t have the “manpower” to send out technicians. Absolutely ridiculous. Don’t even bother commenting to my review with a “you seem to have had a bad experience, please email our company so that we can never reply to you & offer you an $8 credit for having no internet for 2 days” an absolute joke.
• August 2025 by Joseph's Gmail
  Always a good vibe walking into this place.
• August 2025 by jeffery price
  Quick service. Nice and helpful employees
• August 2025 by Lorelle Ellis
  I recently went into this location to get assistance and I spoke with Mason. He was very pleasant & knowledgable! If you need any help, be sure to speak with him, he made my day.
• July 2025 by Casondra
  If I could give 0 stars I would. Worst company ever. Internet is always spotty and they want to charge you if a tech has to come out to fix THEiR problem. Takes at least 10 mins for any response from customer support. I HATE cox!!!!!!