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January 2024 by Linda L.
This place has great food, BUT the cashier, she must be the owner, or the wife of the husband, who is the owner. The people ate so freaking Rude!! They yell at you, I'm not a rude person, plus I'm a customer. I will never go there anymore. I have been going there since they opened, but not anymore. The employees need to be nice to their customers.
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January 2024 by Miriam H.
This business has one of the worst customer service I've ever had here in Vegas. I bought a tres leches cake that cost $33 thought it would be worth the price. I was VERY disappointed on the quality! This cake was so dry and full of frosting, I will never buy their cakes again, their meat is decent but not worth the drive. I called the next day and they said we're sorry but we can't do anything for you without the original recent, I offered to take it back to prove it's intact they said no that doesn't work for us. I don't recommend their pastry/pan dulce that place is not the cleanest, & their customer service one of the worst possible.
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December 2023 by Hilary G.
First time here, heard food was great so i went to the hot food section 5 employees working, smiled and waited severL minutes. Made eye contact with 3 different times so after being ignored I left and will not return
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December 2023 by Eric Newman
This is NOT real barbacoa, just roast. Avoid. Menudo has a great flavor but no honeycomb, no hominy and the lady making our order gave us mostly juice. Won't be getting again.
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December 2023 by selene barrientos
I think first of all that place does NOT have any good customer service. The lady in the register is always rude. Talking on her cel phone, not paying attention to the customers. And its really bad, for such a nice Hispanic market around Boulder Hwy, Henderson.
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December 2023 by Leslie Rodriguez
Authentic Mexican carniceria. Everything you need for hispanic dishes. Meat is really good quality. Gave it a 4 because it is overpriced.
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November 2023 by Windy Goss Your Real Estate Boss
Best place to buy Carne Asada for your taco Tuesday night - they also have the fresh produce and everything else for your tacos!
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September 2023 by D Cooper
One of my favorite grocery stores in Henderson. The meat is delicious and not over priced. The produce is also of better quality than most stores of the same size or larger.
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September 2023 by Claudia M.
This place has a variety of Latin products. Highly recommend it. Love there deli section and carnicería.
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August 2023 by Kehau F.
Went in today with my daughter and grandkids. First off the butcher was very nice and accommodating. Grabbed a few items before heading to check out. While we were being helped the cashier was rude. Never acknowledged us. No eye contact no hi or nothing but was speaking Spanish with a gentleman standing behind me off to the side (not even in line). The whole time I was looking at her in disbelief like for real you are talking to another customer while helping me???? Up next was my daughter. Same treatment but even worse. She told my daughter hold on in the middle of her transaction and stepped Aside to continue to help the gentleman. By this time I was very upset and said to her where is the customer service and she says to me the man is talking to me. I don't care we are at the counter you need to take care of us first this is poor customer service and she ignored me. I asked if she was the manager and she said yes. UNBELIEVABLE! A manager acting like this. And guess what? She is the same short blonde chubby cashier that all the other reviews have complained about. Do your store a favor and GET RID OF HER!!!!! She is terrible and an absolute disgrace to the people that take the time to support this store. I will NEVER come back here. La Bonita is much cleaner with better customer service. I wish I could've given zero stars!
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July 2023 by sux 2 suk
UPDATE:Had to take away my five-star rating!They really need to get someone else to make their pan dulce! I'm not sure who's the baker is, but they don't know how to make a soft, sweet pan. It's just hard and stale!!Their meat selection is really good, though.Awesome selection of Latino goods. I moved from North Las Vegas to henderson about a year ago & wasn't able to find any mexican stores around me until I found this one & it even has a restaurant in the back! Bought some conchas, carnitas, & ceviche!!! The food was sooooo good! But the lady kept staring at my girlfriend & I, like hardcore, I don't know why but it was kinda awkward when we were trying to order our food, maybe because we were an interracial couple & I had to explain everything the worker said to my girlfriend, but who knows, other than that, it's pretty great.
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July 2023 by Nadia Cornett Lomprey
Nice clean and well organized store, everything was front faced and the cashier was nice.
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July 2023 by Ezekiel M.
They have everything you need for a carne asada, groceries are always on point. Tamales too
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June 2023 by Jennifer Backhaus
My overall experience here was extremely positive! Every single employee there was extremely polite and smiled and treated me respectfully. Even the customers were pretty cool, smiling as I walked by them. The meat counter employee was very helpful and polite in aiding me with my carne asada. In addition to that the produce area was fully stocked with fresh produce and the bakery section had an amazing selection of sweets to choose from which was also fully stocked. When I reached the cashier, she too was very polite and smiled! A great overall experience!
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May 2023 by Leah M.
Love this little market/eatery/panderia. The staff is always friendly and helpful. The market is always quiet and laid back. Their meat always looks exceptional, the Mexican baked goods are always fresh and yummy, the market has the things I need in a pinch and the little eatery has one of the BEST Carne Asada and Breakfast burritos I've ever put in my mouth. Definitely worth checking out if you live near here.
