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March 2025 by Reenie Booker
It took me 37 mins to check out because the self check out terminal went down and my rewards and coupons could not go back onto my card until it came up again. Over a half of an hour for that to happen!!!!!
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February 2025 by Jenny Lane
Extremely disappointed with my experience at this CVS. I arrived to purchase alcohol 20 minutes before closing, but no employee was available to check IDs. It’s unacceptable that such a basic process like age verification wasn’t handled, especially when the store wasn’t busy. To make matters worse, this location consistently misses the mark
pharmacy staff have been rude in the past, and the broken store entry door went unfixed for months. This is one of the worst CVS locations I’ve been to, and it’s clear the store owner or manager doesn’t care about providing quality service or maintaining the store properly.
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September 2024 by Vrise LLC
Most horrible experience for try to get medications!
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June 2024 by Deb West
CVS in Anthem Village is consistently great! Excellent service!
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January 2024 by Monica Carriaga
Friendly, prompt and courteous.
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December 2023 by Apple S.
Very large cvs with a working coupon center and self check out. I found everything I needed and was able to use my discounts.
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November 2023 by Tiffany Jackson
I have always had a good experience, the staff is always kind and accommodating. Wait times are never a problem. I transferred from the CVS on Maryland and Silverado - now THAT place is a nightmare.
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November 2023 by Jonathan Ryan
Would give them zero if I could. Was there today, 2/12/21, between 12 and 1 pm. The cashier guy at the time was incapable of checking out one little old lady. One screw up after the other by the cashier...dragging on and on. Does he call for help or a second cashier? Oh no, he just keeps getting more frustrated and pounding helplessly on the keys. Helooked like he was going to cry. I finally gave up, put my stuff down and left. I was the FIFTH person in line who simply left and took their business elsewhere. No telling how many left after me. This CVS store lost a lot of business today cause they put a guy on the cashier stand who was not ready to do the job. Sad....Update on 18 Oct 2023: visited for first time in a while and was disappointed that the Hawiian food section is gone. HOWEVER, that is understandable -- so I just want to say Thank You for keeping the Hawaiian food section going for so as long as you did. Much appreciated!
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June 2023 by Andy
Cashier Seyedeh is rude. First, she was unable to understand my phone number, then acted like it was my fault, interrupting me, and closing her eyes. Then, she didn't scan the two coupons I had. I realized it when I left and immediately came back to fix it; however, she doesn't know about customer service and again, blamed me for her having not scanned the second coupon. She proceeded saying that she can't scan a coupon that is placed near me. So, I asked if I could still use it, but she cut my sentence while I was talking saying no. This employee wanted no business with customers. This CVS is empty, and the other new male cashier was helpful when I needed an item. Pleasant experience because of his help. CVS, please attach a freaking notice on the coupons you give to us, including the 30%, 40% off sent by mail, explaining the specifications such as: you need to cut off the thick cardboard coupon by hand, otherwise the cashier will not scan. That's ridiculous.
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June 2023 by JP D
This pharmacy is the biggest joke of all of them. You honestly would die if you ever assumed they know what they are doing. You honestly could celebrate a birthday in line.
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March 2023 by Giovanni R.
Operation manager Vince does not honor coupons Few minutes before another team member was honoring it, but Vince did not authorize the transaction because he was the operation manager!Poor customer service as well!
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January 2023 by Mattsburgh S
Horribly understaffed and poorly managed. I've had a prescription that the automated system has said was in process for 2 weeks now.As I write this I've been on hold for over 17 minutes without one speaking one word to an actual freaking person.Clearly CVS couldn't care less about customers these days. Ignore prescriptions, don't answer phones... What good are they?
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January 2023 by marita buckley
Kyleah was so helpful and spent a long time working with me on my first visit as a new resident. Thank you.
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December 2022 by Lindsey P.
This pharmacy closed early without any notice. 8pm vs the posted 10pm. They started working on my prescription and then closed. Due to them starting my order I can't move it elsewhere. I'm miserably sick. There is no consideration anymore. Can Walgreens please move into this neighborhood?! I cannot deal with CVS any more! I hate it here.
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November 2022 by Vince B
I finished shopping and went to cash register to pay for my items. There was one cashier with a long line waiting. I went to one of two self-checkout stations to purchase my items. once finished...my card processing was put on hold and I was given a message that one of my items had an age restriction and 'assistance is on the way.' After about 5 minutes of waiting another customer used the other self-checkout station. Her purchase was put on hold too. Another CVS employee came out to help the lone CVS cashier who also had a hold put on his register. No one came to assist the locked up self-checkout stations. A third CVS employee showed up about 5 minutes later. The other station was cleared after a few minutes. I was instructed to re-do my checkout and eventually the male cashier cleared my age restriction. I was free to go after about 15 minutes of waiting with a flashing light on my station. Three CVS employees, but only one active cashier, three locked up machines, Lots of unhappy customers.... It did not go unnoticed that the on-duty manager did nothing to speed things up or get customers on their way. This CVS always seems to have cashier and self-checkout issues. I'm not going back. Apparently, there is no store manager at this location.
