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November 2023 by B V
Hair turned out good, but i won't be returning. It was a slow evening there, and the customer service was just okay. Just kinda quiet, and the two working didn't seem to want to be there. Which is fine for me, im not chatty.But the main reason im not going to go back is because of how messy and dirty the salon was. There was hair all over the floor, on the seat i was shown to sit at, on the counter where their tools were. Also, i could see the metal clips they used for my hair were all rusty....
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November 2023 by Nancy O.
Heard about DryBar from a friend. She recommended the one at the Fashion Show. I decided to try the one in Henderson. It has a few negative reviews but I have to say, I wasn't disappointed. The place is really chic; nice music playing in the background. Princess did my hair and she was very friendly, welcoming and did a great job. I will go back again.
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October 2023 by Dorothy Narvaez-Woods
Would give ZERO stars if possible. Arrived 10 mins before my 8:30am appointment today 8/23 to find 2 stylists working and no receptionist. I was not acknowledged. At 8:40 I approached 1 stylist to ask when I was going to be seen for my appointment, and her reply was, “there are only 2 of us so we will get to you when we can.” Unacceptable.
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October 2023 by Tonya B.
Nice and quiet environment. Enjoyed the shampoo and conditioning. However, service was not the best. Went in for an uptini for myself and a blowout and style for my mother in law. The finished product needed some fixing by myself. Had to clean up the wispy hairs on my uptini. And my mother in laws style needed to brushed out and styled to look more finished. My uptini was loose and I had to add more pins and spray to keep the hold.
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August 2023 by Naomi M.
This was the worst hair experience I have ever had. Decided to treat ourselves to blowouts before a bachelorette. Not only were they an hour late for my sister's appointment but they were 45 minutes late for mine. In the middle of my service my hair stylist just walks out to take a phone call. 15 minutes pass with no hair stylist I explain that I have somewhere to be and by this point it's too late for me to be able to drive home to do my own hair so it needs to get done. One of the other girls finishes her own client and then comes to finish mine. We find out that we were over charged for an oil treatment that was never received, the stylist said that we did received it, confirmed that it was actually never completed, and STILL after all of that, no refund. Do not go here. Do not waste your time. Do not waste your money.
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July 2023 by Trisha Lawson
Walked in looking and feeling a hot mess. Came out looking and feeling much better.
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July 2023 by Amber B.
I couldn't explain how excited I was that I was able to make a same day appointment. I headed straight there after work. But to my surprise, they called me quickly after I booked to cancel me because they didn't have someone who could do the blowout with my extensions. I'm sorry, what?!?! That doesn't make sense as I feel like that should be part of the job description since the service is offered. I've been going to this particular drybar for years...and I have yet to write a bad review even though I've had some questionable experiences. Drybar used to be the only place in town to get a blowout without paying salon prices - but a simple Google search will show you that's a thing of the past. And if you read the rest of the reviews - you can see drybar a cult following is quickly diminishing. I have the membership and I have to keep asking myself if it's worth it...the jury is still out, but maybe next time I try to book, they'll be someone available that can actually do the blowout.
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June 2023 by Stefany V.
First timer here at Dry Bar. I typically go to my regular hair stylist for stuff like this but she wasn't available. Made an appointment online specifically for a morning before an event where I knew I would be in a lot of photos. Ultimately, the service boosted my confidence and got compliments, as I had hoped. I liked the stylist I worked with (Kheava, she was great) and the location itself was clean and convenient. I got the Cosmo style and would recommend my stylist specifically.But I don't know that I would come back. My initial impressions were negative, as I wasn't greeted and staff didn't seem ready for my appointment. I called on my way because I couldn't find the building (it's over by Cycle Bar) and no one answered - the ringer appeared to be turned off. Not a good look.I had an appointment (as did the lady who entered after me) and for whatever reason, there was no receptionist and the two stylists who saw me didn't say anything. I realize hair dryers are loud but we're talking zero acknowledgement. Not a good vibe. When the male stylist brought his client around from the wash room ten minutes later, he was the one to greet and welcome us.I booked here based on the company's reputation and felt the service itself wasn't up to par. Their monthly memberships aren't a bad deal but there isn't a location convenient to me on the NW side and I would expect longer lasting results - my hair only held up for the second day. When getting blow outs from my regular stylist, I can stretch it for nearly the full work week. Other recent reviews mention this as well.Also, the website and in-store signage indicate that there should be some sort of discount for first timers, but at no point was I able to find a discount code nor did anyone mention anything. Using new contact info to schedule should automatically qualify me.
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June 2023 by Vicky (A couple of Memory Makers)
Good for a quick blowout. No salon feels, but it gets the job done ehile in Vegas and looks fab!
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June 2023 by tracy meunier
Good experience. Clean and nice atmosphere.
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May 2023 by Shari Hoffman
Meh. Stylist did a basic blowout on my daughter but the staff has ZERO personality. I tipped the full amount of the service (100%) as the stylist who never smiled, did a good job. Front desk staff looks confused, doesn’t thank you and it’s just uncomfortable there. Not going back based on their ridiculous behavior.Service: Blowouts
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April 2023 by Kristina Cullinane
Love the Dry Bar! My favorite place for a blowout the service is a 10/10!!!!
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March 2023 by Kelsee M.
I LOVE a good blow out. And this review is not for any stylist. I travel for business regularly so I get blowouts often to avoid having to pack all my hair goodies. I made appointment at this location day of- their whole day was wide open. After I booked it and did my work out I jumped in the car and realized due to two traffic jams I wasn't going to make it on time. I called the location and left a message. I didn't want to waste time if they couldn't see me so I called again multiple times. No one picked up. When I arrived there were no clients of stylist in the salon. Just one gal at the front. She looked at me blankly as I explained what had happened. Then proceeded to tell me that she couldn't take me in for a blowout and had no other openings. And that I would be charged the $25... not okay. I'm leaving now with dirty hard. 2 hours of my day wasted and I paid them. Very poor customer service. Honestly I get that I was 15 minutes late but to change and not get my hair done was horrible.
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January 2023 by Natasha J.
Stephanie did an amazing job, on my hard to manage hair. It feels soft and shiny. The receptionist was so sweet and professional. The salon is super cute and everyone was friendly. I will be back and I highly recommend.
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December 2022 by Apolonia P.
My stylist on April 10th 2022 did a wonderful job!HOWEVER, front receptionist 0 stars.I delayed this review because I didn't have time to dwell on this negativeness.I was about 5-10 minutes early to my appointment. I waited for my stylist to finish her guest. I waited about 10 minutes past my appointment time at 12:15pm. So at 12:25 ish I was seated with my stylist. Upon checking in I was greeted by the receptionist, she stated I was here for a blowout however in my appointment you can see I booked a dry style, I corrected her and she didn't say anything.Once I was finally seated and by the way my stylist did an amazing job per usually with dry bar stylist she literally only took 15 mins for my hair and I was out by 12:40 . I was pretty happy with my hair as usually Dry bar stylist never disappoints!Then, once I went to pay the receptionist stated my hair was wet and I never saw any communication my stylist had with the receptionist or any statement saying from my stylist I was wet. Also for reference my hair was dry but I did put some in some products due to the texture of my hair which needs the protection and extra help. But again my hair was DRY. The stylist asked if I wanted to use blow dry or straightener I said whatever you think !I ended up being charged for a blowout. If that were the case I would have just had them do my entire wash. I have had many other blowouts and dry styling and was super disheartened with the dishonesty of the receptionist and horrible communication. I didn't let this bad location/receptionist ruin my love for Dry bar. However I will never support this location. I tried to contact Dry bar to speak about it but there's no contact information and you have to just speak to the specific location which obviously won't solve any issues that arises.
