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April 2024 by Jerrard Foster
Very friendly and clean bagel breakfast sandwiche Delicious worth every penny
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March 2024 by Cody Shafer
10/10. Had to be one of the best breakfast bagels I’ve ever eaten. Will be a repeat customer every time I am in town. Greeted with a smile and take out was ready in under 5 minutes. Thank you!
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March 2024 by Spx C
Love their jalapeño
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February 2024 by Brynn Richardson
Young kid working the cash register in the light blue shirt needs to work back of house where he can yawn and be half asleep and disengaged away from the public eye.How he got through an interview is beyond me.There was a line of 5 people in front of me. Not once did he smile. Not once did he actively engage anyone. In fact, he was repeatedly yawning (not even covering his mouth, ew), staring off into space, and when he did speak it was like he was half asleep and in monotone.I told him my name for my order. He put down something not even close to my name, so they are calling out my order in a crowded place and no one coming up. Another worker asks him if he got the name correct and without hesitation he says yes.Luckily the lady asked me what I ordered and turns out it was my food. She says to the kid her name is Brynn. He just shrugs , doesn't apologize to me, or to his team for being a waste of space.There's no hope for these kids coming into the workforce if they are all going to be like this. AI would be more engaging and accurate. Sad!
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February 2024 by Mula Mina
My drink was wateryI placed order online for pickup I asked for both ny bagels be toasted ny jalapeño bread was
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February 2024 by Shayla H.
This is the worse Einstein Bagels I have ever been too. We walked in and stood behind a customer in the "order" line who was ordering a dozen bagels. The employee assisting her saw us standing in the "order" line and the other employees behind the counter saw us too. We stood there for almost 10 minutes until the employee at the "pay" window said orders are being taken by her. There is no signage stating the orders are being taking at the "pay" window nor would I expect to order where I pay as this practice is not done at any other Einstein Bagel I have been too. As a reward member, I have come to expect a certain level of customer service at any Einstein Bagel I visit. I will not be returning to this particular location due to the staff. The staff was EXTREMELY unfriendly. I strongly urge leadership to take immediate action to rectify the issues and improve the quality of your customer service or this location will continue to lose business.
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January 2024 by Mohammad afzali
Great
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January 2024 by Christy M.
I love the bagels but the service was crap. I was waiting with 5 kids to order bagels at the order here side. A guy came in after and went to the pay here side and placed his order. I said excuse me I'm waiting here to order in the designated place and the woman behind the counter said "we are taking orders on this side" with an attitude. While I was placing the order I said I wanted 6 cheese bagels and she says "how many?!" I said 6 cheese. "It is called 6 cheese. How many?" "Obviously I meant 6 of them and can you please drop your attitude." I asked for ours to be toasted and she told me the most she can toast is 3 which I've never heard. The one on Eastern toasts them all of we want. All in all really horrible customer service and I would not recommend this location
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January 2024 by Marylynne Maio
Webster's finished
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December 2023 by Momcommathe
Food was amazing- the breakfast sandwiches are always great. But this location was FILTHY. THe staff were distracted and less than helpful.
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December 2023 by Tucker Bourbon
Bagels were firm like they were cooked yesterday. Also they didn't toast my order, or slice them right. That part might've been my fault, as the app glitched after I checked "toasted" on all 4 bagels the first time. Minimal cream cheese, overall tasted like grocery store fake bagels from a bag.
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December 2023 by B Gon.
Their coffee machine that makes more than half of the coffees they offer has been out for months. Lauren the manager has no idea when it will be fixed and was rude about it. Really unprofessional.
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December 2023 by Ash Brown
I placed a mobile to-go order for their farmhouse breakfast bagel sandwich (I subbed in the green chile bagel vs the hashbrown bagel that it comes with, which I can HIGHLY recommend), and it was amazing. The app said it would be ready in 15 minutes, and less than 10 minutes later when I arrived, it was already in their to-go sectionDietary restrictions: I'm allergic to fructose and high fructose corn syrup, and there isn't anything on the menu (that I looked at) that had those ingredients in it. I'm also partially lactose intolerant, and their cream cheese doesn't seem to affect me like other cream cheeses do (had no idea being partially lactose intolerant was even a thing until my GI doc said so).Parking: There are some spots in the parking lot where you can just pull right out no matter which way you're facing, and there doesn't ever seem to be an issue finding a place to park.
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December 2023 by Geno Martinez
Terrible service , went in at noon. And they were out of half the bagels. . Slow and rude employees today!!
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December 2023 by Debi Lee
If you are craving bagels-- you can't ask for more than Einstein brothers bagels! Any kind of bagel you can imagine they can make-- and the bagels are made just the right way. The perfect texture and flavor. I always get double cream cheese an a lot of napkins, lol. Enjoy!
