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March 2024 by Courtneay Brown-Lewis
Its always a pleasant experience here with their amazing staff!! My nephew broke the sound system in his electric guitar right before a performance and Dominique saved the day helping us find one in the store and getting an awesome deal for it!!
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March 2024 by James Murphy [Taylor, Glen ES]
Just a great place who helped me and treated me with respect and friendliness. Hats off to their store manager who is always helpful and fair in all of my dealings with her. Every pawnbroker working at that site leads with respect and fairness, and is friendly as well. When I need a secured short term loan, I will ALWAYS turn to EZ Pawn at my local on Horizon Ridge or my second favorite - equally great in their fairness, friendliness, and respect, on Boulder Highway near Lake Mead Dr. Thank you again for being there when I needed you!
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March 2024 by Jose Quintana
Excellent customer service
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February 2024 by Marilyn Torres
Huge thank you to Dominic for making my experience in buying a tv quick and easy. Would definitely recommend!
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February 2024 by RYAN ELLIOTT
This is a great location for EZpawn. The entire staff is very welcoming and a pleasure to work with. The manager Jheri Jones is a great leader and is very respected by her employees. The entire staff is super knowledgeable and have excellent customer service. Thank you for everything Jheri, you’re the best - Alika for having so much knowledge, you could probably write the book on EZ pawn - Dominique for having the personality to make every situation fun - Dominic for being the quickest learner of all time and having the discipline to drop all that weight - and of coarse Eric for being extremely knowledgeable and just that guy who would go into war with you with no questions asked! Thank you all - you are very appreciated!
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January 2024 by ON THE LOOK OUT
Walked into day at 1:15pm with $5,000 cash to buy a diamond ring for Valentine’s Day as I stood by the jewelry counter waiting for assistance nobody came to help me so I went to the front and told this heavyset black girl I needed help she told me I be right with you as I was waiting these 2 girls walked in after I did and went to the front counter to pawn a ring wow while I was still waiting she took someone after me so after I saw that l definitely walked out of the store I will take my business to super pawn it’s too bad the old manger Chris wasn’t there he would never let that happen I dealt with him on many occasions last time I will ever come to this store again!!! very poor management doesn’t recognize anyone who walks in the front door like other ezpawn stores does
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January 2024 by Janaciarae Cabrera
I love to come here to see the girls who work here they always provide me with the best experience in the whole entire Las Vegas to Henderson communities personally I love to shop for unique products so I’ll go around town to every franchise just looking around until I find something. But this store specifically provides the best quality experience
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January 2024 by anna
i bought a turntable from here that didn’t end up working properly, returned it the next day and was able to get my money back with no issues. very smooth experience with no hiccups thank you to the lady who helped me out!
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January 2024 by Angel Garay
Great staff very knowledgeable and helpful. Thank you guys.
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January 2024 by blackrice Lofton
They good ppl great service
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December 2023 by Damon Stevenson
Jheri and Dominique were very helpful in getting the loan my wife and I desired and very friendly. They both were not only very patient with me, but they also answered all my stupid questions. I'm very happy with my visit to this EZ Pawn. Thank you so very much for allowing us to create a better holiday season for my family. There's also a nice selection of items inside the store. If you need the service, it's a great place to visit. Thank you again.
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November 2023 by Valerie Martin
I had never been to a pawn shop so I was nervous. Made me feel comfortable right away. Everyone was very personable and friendly. They were knowledgeable of their inventory & straightforward about what they take or don’t take. No high pressure that was refreshing! I also had a couple of watches that didn’t work they don’t replace batteries in their store so they referred me to another location to get the batteries replaced. Overall it was a great experience. I give them a thumbs up.
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November 2023 by Archer x
Went to the ez pawn in Henderson looking for quick cash as we all do, Austin cool dude at store 116 worked with us got us as close as possible to our price goal super helpful def. Check them out ask to speak to Austin
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October 2023 by Brandon Tompkins
I recently bought a camera from the henderson location. It worked well but I ended up changing my mind and hoping to return it, I was worried I didn’t fit the return policy time but i got lucky. Dominique was first to help me out and I believe the manager on the floors name was Jerry(I probably misheard or mis spelt, my apologies if so). They were both incredibly kind and helpful, been having a rough day but they genuinely made it better and put a smile on my face. All while also helping out 3 other customers. 10/10 service
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August 2023 by Alpha Aina
I've been coming to EZ pawn many years now, best place to purchase electronics, in fact I still have my 65 inch from 2014 in perfect condition. And recently purchased another TV, excellent condition. My absolute favorite sales person is Jeffrey!! Professional, willing, easy to work with and super understanding. I'm super big on customer service and I don't go anyplace where I'm not feeling like I matter and my lifestyle is important. Jeffrey also rankes high in empathy, esp in the last year with how things have in our current economical climate. He is a lifesaver!! He is at this store now 36 Horizon and I didnt hesitate to come by and get service from him. Thanks again. And hello to Ms Alika! Top notch service! As an entrepreneur I know what business looks like.. they got it!! Thanks guys
