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July 2023 by LV CO
Terrible costumer service. Don’t even bother to send anything to them.They do terrible job and very rude.The items came with holes and bad sewing.Service: Alterations
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December 2022 by Hoyt Meeks
They are very nice people. The took great care of my blankets and clothes.I like this place. Strongly recommended.
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November 2022 by s kang
They took care of my blankets and clothes well.I like this place.Services: Laundry wash & fold
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September 2022 by Aaron Levin-Fay
I went to get patches sewn on to a white coat. It was a pretty simple job, sew a circular patch onto the front pocket and a patch on the shoulder. They charged way more than they should have, took a week to get it done, and when I went to pick it up, the circular patch was sewn through the pocket so it wouldn't open, and the patch on the shoulder was significantly off-center. They would not offer a refund, and now I have to wait until the end of the week for them to fix it. This place is no longer getting my business.Update: When I went to pick it up for the 2nd time, the circular patch was discolored. Please do not ever give this sorry excuse for a dry cleaners your business.Service: Alterations
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September 2021 by JB S.
Zero stars. UNPROFESSIONAL. RUDE. SUB-STANDARD QUALITY. STAY AWAY!! GO SOMEWHERE ELSE! Unprofessional ownership. I brought in an expensive suit for cleaning and the shop was empty. The owner was rude and tried to rush me off several times as I was explaining a spot on the suit I wanted taken care of. He kept saying "I got it! I got it! You go!" I paid in advance and asked if they had a military discount, he laughs and says "no discount, you pay, you go!" So today I go and pick it up, the rude owner wasn't there but a nice employee. She notices that the suit was not pressed correctly and they smashed the material on the lapel. She shows me and says "we will redo it for you, pick it up next week." I said thank you but I'm wearing it tomorrow, so I'll take it and refund my money please. She says "I have to call the owner." She does and goes into a few minutes of conversation on how "they messed up my suit." She says to me "he says no refund" and puts him on speaker. I said "Sir, my suit is messed up, I'd like a refund." He begins up to yell on the speaker (and now there are others on the shop), "NO REFUND, I SAID NO REFUND...YOU GO...NO REFUND!!"-JBS
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September 2021 by Tina Bencke
I noticed they advertised rug cleaning and I have an area rug that desperately needed cleaning. I spoke to the owner who informed me that I should bring the rug in. I brought the rug and he Informed me that I had to pay in advance and I was happy to do so with the understanding that my rug would come back clean. He also informed me that the rug would be cleaned by a friend at a different location.Fast forward to a week later, I get the call that my rug is ready. I get it home and unroll it and the rug has been shampood but to be honest, they could have just hosed it off for all I know because none of the dirt has been removed from the rug. I was shocked. I called the business owner and he informed me that the rug is clean. After many conversations, he finally offered to refund me $40 out of the $160 that I paid. I do not understand why they wouldn't call and notify me that the dirt on the rug was not able to be removed. Why would I pay $160 to have the rug come back looking the exact same, if not worse? Basically I paid $160 to throw the rug in the trash. The owner told me I should have known that the dirt would not be able to be removed. I am not a professional carpet cleaner, why should I know that? If the carpet cleaner were a professional, they would have called me to inform me that my rug was not salvageable. The owner also sent me text messages after hanging up on me, telling me I should have known. Extremely unprofessional. What a scam artist. Lesson learned. I will never use their service again and I will be reporting them to the better business bureau. DO NOT GO HERE. STAY AWAY.Edited to say: LOL that the owner is responding after 6 months with a bunch of lies. He never told me they would call after reviewing it, he definitely never called me until the rug was finished, never explained to me that it would not be able to be cleaned. What kind of moron would want to pay $160 if they knew the work couldn’t be completed? His response speaks for itself, I stand by my review. Go here at your own risk.And also- my dog does NOT stink. I only found you because you are located in the same parking lot of my dogs groomer. Get a life. And get a dog too. It will make you a nicer human being.
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January 2021 by Tina B.
I noticed they advertised rug cleaning and I have an area rug that desperately needed cleaning. I spoke to the owner who informed me that I should bring the rug in. I brought the rug and he Informed me that I had to pay in advance and I was happy to do so with the understanding that my rug would come back clean. He also informed me that the rug would be cleaned bu a friend at a different location. Fast forward to a week later, I get the call that my rug is ready. I get it home and unroll it and the rug has been shampood but none of the dirt has been removed from the rug. I was shocked. I called the business owner and he informed me that the rug is clean. After many conversations, he finally offered to refund me $40 out of the $160 that I paid. I do not understand why they wouldn't call and notify me that the dirt to the rug was not able to be removed. Why would I pay $160 to have the rug come back looking the exact same? Basically I paid $160 to throw the rug in the trash. The owner told me I should have known that the dirt would not be able to be removed. I am not a professional carpet cleaner, why should I know that? Lesson learned. I will never use their service again and I will be reporting them to the better business bureau. DO NOT GO HERE. STAY AWAY.
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September 2020 by Bob Ratio
Little pricey but they do Good work.
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September 2019 by Alex Bensadoun
Using this laundry for some months now for my shirts. Every time they charge me a different price, always higher. When I complaint the owner gets upset and ask me how much I want to pay. 2 weeks ago went to pick up my shirts and the boy said it eas already picked up. After insisting for a while they found my shirts. This past saturday I had a pick up after 4pm. Get there at 4:35 to found the place closed (they are supposed to be open until 5pm bit he closes at his convenience. I won’t use this laundry again.
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September 2019 by Nate Har
Horrible customer service... the guy behind the counter wouldn't even take his eyes off his phone long enough to even look me in the face.
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September 2018 by Harlan Van Horn
I took my wifes leather jacket in to have the pockets repaired and the liner replaced. They lost it for 2 weeks and then when they found it they called and said it was ready. I went down to pick it up and absolutely nothing was done to it . Nothing was fixed. The owner was not there so i told them to call me when he arrived. I had allready paid for the work to be done. When he called me he told me it was an extra 150.00 to replace the liner. I don't mind paying for work done but I'll be damed if im paying twice so i got screwed bad. I would not take a pair of socks to this place. They charge you for one thing and then try to get more from you.
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September 2016 by Loic zzr
Good ppl, price is good. Been using for 18 months never a problem.