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December 2023 by Sheryl G.
The service delivery guarantee is terrible. One person behind the counter and a print order comes in...the whole line has to wait 30-45minutes is unrealistic for an organization like FedEx. I would get it if this was a mom & pop organization. My package was processed in on 12/15 and guaranteed on 12/16 in CA from NV. It's still sitting in the facility in HD today on 12/19 when I called and maybe will get there by 12/21. Not acceptable. Just communicate this to me ahead of time.
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June 2023 by Kyle Corrow
This place is garbage! Drove all the way down here when it says they open at 9am on Saturdays to find out they are closed on the weekends! Thanks for wasting my time. Should of known better with a 2.7 on reviews lol
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March 2023 by Jahanna Azarian
Ronaldo was incredible, thanks so much for the excellent service.
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February 2023 by Rich P.
Just an absolute disaster with this driver handling 89015 area on Eastgate 8300 hundred block. This guy says he delivers stuff and putts names on signature pad that no one knows. Doesn't pick up items as he says he has no room and has lost us several business deals equaling half a million dollars over HIS lousy driving and work ethic. Nobody to talk to is terrible and he says no one will ever fire him. Terrible Fed Ex this whole block of business hates this guy. Ruining your biz I am sure.
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January 2023 by Daniel Fields
Don’t waste your time here. They will try to find anything they can to charge you. All they are interested in is your money. Zero customer service skills from the store manager.
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December 2022 by Mark B.
The guy working the counter right now (approximately 1:30pm) is such a f__king as__ole!!!! He acts like a little b__ch!!! I can't believe he has a "manager" tag. Was extremely rude and unhelpful to not only me but other people that were seeking help. I own a few businesses and have been to many different shipping entities, and I've never dealt with someone like this who is so condescending and has such poor customer service. Never using this location again for my businesses. Gave it a try and regretted it instantly!!
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November 2022 by JD Ornelas
Indirect signature required delivery was sent here after two attempts while I'm not home.. Guess what, can't pick up on a weekend.. It's closed.Add insult to injury two locations across the street are opened on weekend.
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October 2022 by Ginny Crowe
I love this FedEx, the staff is always so friendly and helpful and there is rarely a wait. The Walmart it is in is sketchy. Not a nice place at all but I love this FedEx. I always have the best time shipping packages here.
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September 2022 by Nikoli V.
I went in for a interview and I met Rolando the store manager .The interview started out nice until he hit on me and asked me what Gay Bars I like to go to.And if I was on Adam4Adam or Grindr .I was insulted and I left the interview.I think he needs to be fired from his job for making sexual advances towards perspective employees .I am a gay man ,I am not into sleazy old creepy Pilipino men. That made my skin crawl.
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July 2022 by Marci Toriani
I went to this FedEx for the first time in June 2022.James helped me print the labels and prepare the envelopes.Good to know they have a printer there for just 0.17 a page.
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June 2022 by Joanieve Cooper
James was nice and helpful! easy use and got the ending product we wanted :))
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January 2022 by Marcus Coleman
Rolando was professional and knowledgeable. He answered my questions and assisted as much as possible in helping me complete my project for my new business. We get busy so friendly reminders are great!
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December 2021 by R S.
After having a bas experience at another FedEx, i was on the brink of trying to figure out how to do it myself, the reality was, I honestly didn't have the time or patience. Being a regular for my business at FedEx locations in California, I was surprised when the other location couldn't help, so I landed at this one, not realizing there was a FedEx in this Walmart, I was thrilled! I walked in and told the rep (Rolando) what I had just experienced at the previous store, he apologized and offered to help me. I had to print on some fancy paper, which he was able to print from his computer. He then showed he how to use the computers to edit and save the file to use the self serve machine. He was patient and helpful, directing me through their system. Then he helped me print what I needed! No stress, easy to work with, caring about his clients and hard working. Disregard the few negatives and try them out. Let them know you read the review from Rachel, the Cancer Survivor and ask for Rolando! Thank you! Sorry I was slow in sharing my review, busy wrapping!
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November 2021 by Gina PelCo
Came in to do passport renewal. They charge $147 for the privilege of doing your passport online at their computer where everyone in the line behind you can watch, photo and film you, while you enter all your most important information.DOB, Full Name, passed name, address, credit card #, expiration date, cc #Previous passport # & date.When I inform them how very uneasy I was about the whole process one of the (unintelligent) clerk had the gumption to laugh at my concerns. The other one told me all the people in line behind me are good people...lol .. how would he know.The stupidity is mind boggling.The price of all this does not include the photo... online they make it sound like easy process all in one.They charge an extra $14 for photo.They don't even ask you before printing if you are ok with photo.All the while they are more worried about you wearing a stupid mask correctly...I should have read the reviews before I cam here... pretty bad
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November 2021 by Abigail Tankian
Showed up at 5:25 and they were closed. Lady that works at Walmart said I had just missed them. They're supposed to be open until 6pm
