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December 2023 by Sheryl G.
The service delivery guarantee is terrible. One person behind the counter and a print order comes in...the whole line has to wait 30-45minutes is unrealistic for an organization like FedEx. I would get it if this was a mom & pop organization. My package was processed in on 12/15 and guaranteed on 12/16 in CA from NV. It's still sitting in the facility in HD today on 12/19 when I called and maybe will get there by 12/21. Not acceptable. Just communicate this to me ahead of time.
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February 2023 by Rich P.
Just an absolute disaster with this driver handling 89015 area on Eastgate 8300 hundred block. This guy says he delivers stuff and putts names on signature pad that no one knows. Doesn't pick up items as he says he has no room and has lost us several business deals equaling half a million dollars over HIS lousy driving and work ethic. Nobody to talk to is terrible and he says no one will ever fire him. Terrible Fed Ex this whole block of business hates this guy. Ruining your biz I am sure.
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October 2022 by Google user
Efficient, which is what I expected
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October 2022 by Leo Gorman
Efficient, which is what I expected
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September 2022 by Nikoli V.
I went in for a interview and I met Rolando the store manager .The interview started out nice until he hit on me and asked me what Gay Bars I like to go to.And if I was on Adam4Adam or Grindr .I was insulted and I left the interview.I think he needs to be fired from his job for making sexual advances towards perspective employees .I am a gay man ,I am not into sleazy old creepy Pilipino men. That made my skin crawl.
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December 2021 by R S.
After having a bas experience at another FedEx, i was on the brink of trying to figure out how to do it myself, the reality was, I honestly didn't have the time or patience. Being a regular for my business at FedEx locations in California, I was surprised when the other location couldn't help, so I landed at this one, not realizing there was a FedEx in this Walmart, I was thrilled! I walked in and told the rep (Rolando) what I had just experienced at the previous store, he apologized and offered to help me. I had to print on some fancy paper, which he was able to print from his computer. He then showed he how to use the computers to edit and save the file to use the self serve machine. He was patient and helpful, directing me through their system. Then he helped me print what I needed! No stress, easy to work with, caring about his clients and hard working. Disregard the few negatives and try them out. Let them know you read the review from Rachel, the Cancer Survivor and ask for Rolando! Thank you! Sorry I was slow in sharing my review, busy wrapping!
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July 2021 by C B.
This review is about Rolando T. I went for second time today to make copies. Each time I ask Rolando T if the document is facing the right way. He says yes, without even checking the machine. This time, I purposely copied the less sensitive document first. Once again it chopped off the bottom of the doc. He grabbed that copy from me, same as last time. I finally get them copied. I asked him again if he was going to shred it (?). Last time he took it to the back area. This time he had it sitting on the desk in front then he moved it to the desk directly behind him. It was facing up! I asked him again about shredding. He told me, yes. I happen to walk past a minute later & I could see him reading it. Apparently, Rolando gets off on reading people's docs. Technically its trash, but if I ask you to shred it because you don't want me to have it....do it! I think he's doing this on purpose! I won't go back there as long as the 'FedEx Peeping Tom' is there!
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December 2020 by Michael S.
The guys working the store were awesome, super patient, and willing to work with me in the middle of a moderately busy workday. They even ran out of the store to give me back a card that I had left on the counter. What could've been a very frustrating experience was mitigated by their good work.
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July 2020 by P L.
Every time my wife and I come here the staff is super helpful and super friendly. Nothing like Pop Copy.