FedEx Ground is a logistics center that primarily handles package drop-offs and pickups. Customers note that the location is not a traditional retail store; instead, it features a small corridor where individuals must call for assistance to drop off their packages. This setup can feel unusual, as there are no receipts issued, and packages must be labeled and ready to go. Some users appreciate the reliability of the service, especially when meeting tight deadlines. However, there are mixed reviews regarding customer service, with some expressing frustration over delays in package delivery and the inability to retrieve packages that are still in transit. On a positive note, one delivery person has been highlighted for being quick, efficient, and respectful, enhancing the overall experience for customers.
The facility and parking are very large. It's a little hard to find but the service was great.
July 2026
The help from Ms Jody was excellent! My Email was answered with a phone call. I explained my problem and she was very helpful and found my packages that were behind in transit. She even made a follow up call the next day to give me an update. Thank you FedEx for your wonderful service!
June 2026
Driver didn’t even attempt to deliver the package, took a picture of a blank ‘we missed you’ tag stuck to the package in his truck. When I offered to pick up they told me they were unsure when it would be available for pick up. Then said it would take 5 days for re-delivery.
