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January 2024 by helaine macphail
Angel (Service Adviser) did an excellent job taking care of us from the phone call to set-up the appointment until we drove out when done. She kept us advised along the way with videos of the work being done etc. she is an excellent asset to your dealership. Thank you for the great service Findlay provides.
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January 2024 by AZ to NV
The only 2 issues I had was related to my trade in value and the finance manager. I really feel like I was low balled on my trade in value of the vehicle I was trading in. There was only one finance manager working on a very busy Saturday which created a multi-hour delay in finalizing my purchase.
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January 2024 by Tim Kim
Before I bought a gti here, I had never owned a Volkswagen vehicle. I vaguely wanted to drive a manual model of the gti, but thanks to the friendly people I met here, I got to own the model I wanted easily, comfortably, and quite quickly. All the staff were kind and counseled without any pressure. Thanks, Findlay Volkswagen Henderson. Thank you, Staci.
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January 2024 by Raymona Carter
Let me say I have a warranty. My car was there for over 3 weeks for a heater issue. The first week no loner car. After a week I sent an email and they did get me a loaner car. It was nice and clean and filled up with gas. The loaner made all the difference as I work at night and not having transportation specially for that amount of time. Also my car was not curtesy washed . Also gave me one price ( higher) then texted lower price (Was better with lower price) Notice staff on phone where not very nice. Customers waiting in service didn’t seem too happy
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January 2024 by Stowe Shoemaker
When I called to make an appointment for the oil change, I was told about the express service and a good time to bring the car in. The person who checked me in could not have been nicer. They reminded me there was coffee, and I could make myself comfortable. They asked me if I wanted a courtesy wash.I was very very impressed.Definlty visit and buy a car from Findlay VW
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January 2024 by Shannon Latsanovski
Findlay Volkswagen Henderson is the best car dealership in Henderson and Las Vegas. All of the staff members are very welcoming and helpful. Luke was the Sales Consultant I worked with. He was extremely knowledgeable and took the time to show me all of the cars I was interested in. He made the entire process very seamless and enjoyable. You will get nothing but exceptional service here and I cannot recommend it enough.
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November 2023 by Kimiya Williams
Everyone was so helpful, even those not involved in selling me a car. The coffee maker was a bonus. The bathrooms were clean. The process wasn't stressful. The sales team didn't attempt to pressure me into buying a car I wasn't interested in. I told them what I wanted and they listened.
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November 2023 by Blair Westmoreland
I had an amazing experience at Findlay Volkswagen. Our sales consultant was Ryan and he was awesome. No pressure, no pushy sales tactics. He had the car pulled up and ready when we got there. He told us about all of the features while we were test driving. He was really knowledgeable and friendly. We ultimately did not buy the car that day but he didn't try to pressure us. He was really helpful and understanding and even followed up the next day. It was a sensitive situation since we were trading in our daughter's first car and he could not have been better about the entire situation.If you are interested in a great experience, go to this dealership and make sure to ask for Ryan.
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November 2023 by Emmy Vittek
Each time I have visited Findlay VW in Henderson over the last 8 years, whether it’s for lease, purchase or service, I am met with the highest levels of patience and customer service.Most recently, Karl actively listened to what I needed and recommended something that hadn’t even crossed my mind. I ended up getting something different than I went in for and am thrilled with the purchase and experience! Thank you, Karl!From the sales and service team to the finance team, this crew can’t be topped.I’ll be back for our next car!
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November 2023 by Craig Vaccaro
Outstanding experience at Findlay Volkswagen. Our salesperson, Buck, was a pleasure to work with. He was professional, informative, and accommodating. We pretty much did the entire deal over the phone after looking at some vehicles and telling him what we we interested in. Buck and the rest of the dealership staff we worked with made this easily the most carefree, no-pressure vehicle purchase I’ve ever been a part of. I’d never considered a Volkswagen before this purchase, but they’ve earned my business for years to come.
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November 2023 by Cheryl Flores
Aside from being the best dealership in the city, the folks that work here are also top notch! Shout out to Stacy and Christian for making us feel welcome, heard and appreciated. All of our questions were answered and the friendly atmosphere was exactly what we needed.
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October 2023 by Kristina Laine
Stacy is amazing! After losing my trust with dealerships and telling her what had happened to us she worked to get us a car. They really are about the customer and I appreciate Stacy and the whole team for helping us get a car. From the begging to the end she answered every question I had to even making sure I knew how to use the features on the car. It was fairly easy we applied online and same day we walked out with a car.
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October 2023 by mac nelson
Friendly and low pressure. Our salesman was very knowledgeable about the vehicle we were looking at. Helped us out with all of our questions. They were able to work with us a little on our trade in price and that helped us get to a point to make the deal. Great salesman and finance staff.
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October 2023 by Amber Gentry
Highly Recommend Luke Dagger at Findlay Volkswagen Henderson for your car buying needs! He was the best salesman we have ever had and made our car buying experience fun! He was so friendly, helpful, and knowledgeable and worked hard to find us the perfect car for the right price! We are so happy with our purchase and can’t thank Luke enough for all his help! He truly is the best!
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September 2023 by Dan Shepski
I had a great experience Kristine Mccleave ,. She was very professional, very knowledgeable and she help me purchase my car. She answered all my questions correctly and we had fun test driving it and enjoying yourselves purchasing. It . will come back and purchase the next car pretty soon thank you.
