-
February 2024 by Austie Cupp
I have been taking my Toyota there since I first bought it, and the service advisors and the mechanics are great!!
-
February 2024 by Cecil Fielder
The entire Firestone team delivers first-in-class customer service and exceptional vehicle maintenance service. The customer experience is truly unmatched. I've been going to the Firestone, Pecos Ridge Parkway, in Henderson, NV location for nearly 10 years. Firestone has done a stellar job attracting the right team members and wrapping its business around its greatest assets “Its people!”
-
February 2024 by Roy Fuerte
Always get great service that keeps me coming back.
-
January 2024 by Nathan Tanner
Love this place. Had a problem with my tire and didn’t have an appointment. Eddie took care of it quickly and effectively. Thank you!
-
January 2024 by ivar hottentot
service was fast and efficient with timely updates and completion
-
January 2024 by Jack Donahue
Very very pleased with the service could not have ask for better.
-
January 2024 by S M
My 2012 Elantra's check engine light came and the car was running very roughly. I took it immediately to my local Firestone and was informed that the day's schedule was so full, my car would not be able to be serviced until the next day. I left it in the Firestone lot and made arrangements for a rental car. When I got home, the Firestone service manager, Tim, called me to let me know that because of some appointment no-shows, the repair would be done in just a matter of few hours. This saved me the significant expense of renting a car and Tim was able to apply some applicable discounts to the diagnostic and repair services. All in all, the experience was great ant my car was back on the road and running perfectly within 4 hours from the time I left it with Firestone.
-
January 2024 by Pat Feliu
Honest and reliable service. Tim, store manager, is a trusted service advisor for us for over the past five years.
-
January 2024 by JL Evans
The team at Pecos Ridge has always been kind, professional, and trustworthy. While waiting for my inspection, another customer broke into a full love-fest about how much he appreciates the workers. He may or may not post a review, so I thought I'd add his testimony to mine. (My mom loves them, too.)
-
December 2023 by Beverly Stevenson
Friendly, knowledgeable staff. Good service.
-
November 2023 by Howae K.
I took my car in for a Wheel alignment.I dropped it off and they called me a few hours later and said it was all done.I picked it up and drove it home.The next morning backed out of my driveway and started to drive down the street and it was pulling left again.Took it back and they readjusted it and zi picked it up and drove home.Next day same issue.The manager Gino said it'd the tires and quoted me just over $500 for 2 Firestone tires even though I have Michelin on it now.I didn't buy them there but 2 weeks later I put 2 new tires on and it still pulled left.Not sure why this moron thought replacing the 2 tires was gonna fix a bad alignment but now I have 2 new tires that weren't ready to be replaced yet and I still have the same issue.I would not recommend taking your car here for alignment so you don't waste your time and $.
-
October 2023 by Kris R.
First of all I didn't end up using this shop due to trying to up-sale me on everything (like I haven't been in the automotive industry for 20+ years). Was quoted one thing over the phone and then when I got there apparently my car "required" other services within that one service. Yea, complete lies, Needless to say I went to another shop that was less expensive and did not try to make service requirements up. Secondly, there was another gentleman in for a tire that had a nail in it in which the tech didn't perform the work correctly. The customer was upset and took the employee out to show the incorrect work was done. The employee, then went into the service bay and cussed out his employees. I would definitely stay away from this shop.
-
September 2023 by Carol L.
They had wrong system. I called made appointment but didn't know very well shop manager about that. He was very unkind. Keep trying deny service. I really unhappy with his additue and service. Manager must to be hadle more kind to customer.i spend lot a my time to towing my car to another shop. I really unrecomend to this shop.
-
September 2023 by Rob Loose
Helped me with a tire repair when other shops wouldn't. Now I've had multiple tire sets installed here with great results. Highly recommend their service and their employees and manager are always polite and pleasant to work with!Service: Tires
-
August 2023 by Kevin Williams
Amazing service. They have always exhibited professionalism and an eagerness to get the work done on time.
