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February 2024 by Ines Solano
EXCELLENT
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February 2024 by Jenny Jones
Frank's Auto Body and CJ are really awesome! They are on time with their appointments, call you back when you leave a message, give you an estimate on completion, text updates and most importantly their work is really great. I would give them more stars if I could.
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January 2024 by Ashley Vaughn
Amazing!! Our family went camping at Dumont Halloween weekend..and my husband’s BLACK Chevrolet Duramax was sandblasted by the 70+ mph winds.My husband’s truck was destroyed.. paint, rims, tint,headlights etc. Robert Lopez is top notch, not only with his customer service but attention to detail (Robert was on his knees with a tooth pick and paint covering up small chips he found!) you can’t find any better place and quality work than Franks Auto Body. Thank you again!
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January 2024 by LOR W
Frank’s auto body shop went over and beyond expectations. I was hit by a drunk driver in my Sequoia.Long story short….The repair they did is beyond perfect. Josh was in charge of the all the details and made sure everything was taken care of properly.I will refer everyone your way !!! Thank you Frank & Josh from the bottom of my heart.
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November 2023 by Brown Suga
Excellent customer service with text alerts, timeframe, completing work on time and final results, and staff were amazing. Thanks for making me feel comfortable knowing my car was in good hands. These are the before pictures...
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October 2023 by robert kurman
I had some scratches on my right door and fender. I went to a body shop (not Franks) and got a quote of $1900. My insurance company (USAA) required an estimate from Franks Auto Body. I made an appointment and the person who was going to give me the estimate (Josh) said I think we can buff it out. He did. NO CHARGE. So no insurance claim was necessary. I am still in a state of shock. Accordingly, I give Franks Auto Body 5 stars. HIGHLY recommend.
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September 2023 by Travis Pitt
They have an estimator “CJ” who obviously is disgruntled. He refused to let me request an estimate. Wouldn’t let me speak, argued with me constantly. Told me I was required to use Progressive insurance. I don’t have progressive insurance, I was only wanting an estimate. HE HUNG UP ON ME when I asked him why I was required to use Progressive insurance. I SUGGEST AVOIDING FRANKS AUTO BODYServices: Steering & suspension repair
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September 2023 by Cassandra Gomez
It can be intimidating navigating the insurance process and trying to find a reliable Auto Shop by yourself. Frank's Auto Body was on a list provided by my insurance and after combing through that list, Frank's reviews both on here and Yelp seemed the most genuine. I'm really glad I went with them. I was in contact with Patricia and Josh and from beginning to end they were very efficient communicators and overall really nice people. I received constant updates on the progress of my repairs and upon pick up, my car looked great.Service: Body & Trim
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September 2023 by Kierra Long
Franks Auto Body is amazing! They kept me updated, informed me about insurance info, and even got my car ready a few hours early so I could get to work on time. I really appreciate everyone's hard work. Special shoutout to Josh and Patricia - you guys are awesome!Service: General repairs & maintenance
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July 2023 by Eddie Richardson
CJ up there is amazing. He fought with our insurance company for us, fixed our car to factory standards, and was probably the most cordial person I've ever met in the auto body industry.
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July 2023 by Victoria Strahan
My insurance agency recommended Frank's Auto Body for a claim, I'm so happy they did! The estimator was thorough, courteous and took care of the estimate quickly.
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May 2023 by Kathleen Butler
They communicate well with clients and do excellent work. Had 2 other cars repaired with them and the work was excellent!
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May 2023 by Stewart Webb
Amazing team. They went above and beyond for me and made sure my truck was taken care of. Amazing communication and great service. Definitely a 5 star shop.Shoutout to Josh and Patricia for being awesome !!!Services: Painting
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April 2023 by Nudrede Basse (NuNu)
Shady business they will tell you there is a problem with your car when there isnt so they an make money. Do not rely on their statement regarding warranty. I asked for a staff to look at my front bumper wich was slightly wobbly. She told me it needed t be replaced. After the service was done someone who knows about car told me there was need for replacement other than just tighten the brackets. Oh well so two years down the line without any incident or accident the front bumper started to losen more than it was. I contacted Franks answered by a staff who told me the warranty would cover the damage as long as the price to repair is not higher than I was chaged for since I now live in another state. Now the company lied and accused me that I had an accident that I'm trying to pin the issue on the company. I tried BBB then Franks Auto threatened me with a lawsuit. Their staff are rude and unprofessional to me when I was having service done in 2020.Service: Body & Trim
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April 2023 by Rayna Stutelberg
Car looks good as new after accident with significant damage. They worked directly with my insurance and kept me informed of the process the entire time! Staff was very helpful and friendly!Services: Auto glass repair
