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March 2025 by Richard Santiago
Came in here about a week or 2 ago. This store sells products at around 300-500% MARKUP!!! THATS CRAZY!
they tried to charge me 125$ + tax for the Yugioh ghosts of the past MINI TIN. That contains ONLY 4 pack.
I requested to speak to the manager about it and the manager told me that each single pack costs 26$.
There are ONLY 4 packs in the box. So you mean to tell me you are charging 125$ for 4 packs that cost 25$? TCG shows that they are MUCH less per pack than that.
I left my contact information to get this settled with the manager so I could get a normal price instead of being lubed up with no warning. They have not contacted me in this time so I have to leave a review in order to warn people to STAY AWAY FROM THIS GAMESTOP! THEY OVERCHARGE AND HAVE NO IDEA WHAT THEY ARE DOING. Save time and energy and go to a different one.
Got the same item they are charging for $125+tax at a closer GameStop for $26.25.
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March 2025 by Michiela Garza
came in the afternoon, uninviting environment/worker
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January 2025 by A C
So I have a microphone that has insurance so I go to the store to Return it and get a new one and I go over there and tell him I want to return it. The guy does it. It says it comes out eight dollars and then this other guy with the slip back he came up and said that we have to buy a new one or we paid $50 for the one we have already and he said we have to buy a new one 50 And so we left because they were very rude to us and we went to the one on Gibson Street and they had no problem and did it right. Customer service was amazing at Gibson over there on Stephanie is one of the worst. I hope you guys consider never going here ever again!
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June 2024 by John Koper
Rude and disrespectful staff would not recommend anyone to go to this store
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May 2024 by Pat Sal
This is why nobody goes to GameStop anymore, they tell you they have the product and waste your time driving over there just to be disappointed. Why lie?
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May 2024 by Trey Carter
Sergio has the worst customer service and very smart mouth I could see how a situation could escalate should retrain or fire him could loss long time customer or only person I had to deal with!!!
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April 2024 by James Patrick
Horrible customer service.
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February 2024 by Jeffry Tuttle
Always a great place to get your new and most definitely used games for almost any console platform. If they don't have it in store they will look it up to see if any of the other stores have it available and give you a printout of which ones do. This place is a great accessory to gamers.
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December 2023 by Tyler Gavin
Horrible customer service.
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December 2023 by Laysi W.
Always beast customer service.
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July 2023 by Adam Davis
Why can't I give 100 stars? These dudes are so amazing. Went above and beyond to help me get a Switch I wanted. After a weird power outage they had a guy come over and so a store-to-store transfer so I could get it today! Thanks again y'all, you guys rock!
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June 2023 by Jesse Taylor
Love this one ❤️
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June 2023 by Bert Leon-Guerrero
Stop by and look for deals
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April 2023 by Collin Calderwood
Jon helped us get a PS5 and when a button on the controller didn't work out of the box he got it switched out for a new one just as easily and as fast as you'd hope for.
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November 2022 by StevenBurden
John the store manager was incredible when helping me with my trade in. He made the process easy and painless. Thanks again John!