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August 2023 by Evelia G.
I went and did my taxes there and got terrible service. Tax prep was excellent front office was HORRIBLE. I do not recommend this service they gave poor advice and made my taxes late and I have a hefty penalty to pay due to their front office incompetence.
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June 2023 by Don A.
They have been talking care of our taxes for years so thankful for the professional service and knowledge.
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April 2023 by Steve A.
Not sure how these guys get any good reviews or why Dennis still bothers with people's returns? We interviewed with Dennis in October of 2022 to meet and greet with a new Tax preparer for that year's taxes. Dennis was polite and engaging during that meeting and we left feeling that we would receive professional service for filing our taxes for our new business venture...oh boy were we wrong! On our scheduled appointment with Dennis it was like we had never met before, he barely engaged with us, never smiled and did not ask once how our business was progressing or offer any tax advice whatsoever. We constantly had to correct him with our numbers and he got the mileage wrong three times, and he still managed to put the wrong mileage on our tax return! We owed some money to the IRS and elected to have it electronically withdrawn on April 1st, not the 15th like Dennis suggested...thank God! Well the 1st comes and goes and no withdrawal. We call the office to ask if everything was filed correctly...yeah, why would we ask that? We were told by a lady at the office that the IRS is "behind" and our payment would be withdrawn. It's now April 10th and still no withdrawal. We call again and another lady actually checks our filed return and notices that our bank account number is wrong, yep, Dennis got that wrong too. We were told to contact the IRS directly to make a payment before the 15th...isn't that what I had paid them to do in the first place? Can you imagine if we had filed on the 15th like Dennis had suggested? This was the worst experience with taxes I have ever had and we won't be doing it again. It was a case of "get in, pay up and get out." Oh, and we were quoted $270 to do our return and they conveniently charged us $325 on the day...a little bonus for our time and stress I guess?
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March 2023 by David G.
Ok, look no more you found the perfect tax company in Henderson Nv. not only dose Nv tax but also Cali as well. Very professional, very understanding also their prices are hard to beat, then again you get what you pay for Cooper and Associates prices are very reasonable so go there and get your taxes done NOW RUN DON'T WALK April 15 is right around the corner. Oh, yeah good entertainment is on their T.V. Love this company.
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April 2022 by Robert V.
Mr. Cooper is very generous and helpful. I am going through a divorce, and a few weeks ago, I needed some income tax simulations to show the Court how much I would pay each year in income taxes given certain situations. Mr. Cooper took the time to do these, printed them and didn't charge me anything. I greatly appreciate his generosity and will come back to see him if I ever have a tax situation that requires his services. Highly recommended!
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April 2022 by Angel A.
I called in asking to schedule a simple consultation and willing to pay. I was bounced around on the phone at first then answered to a lady saying "I'm too busy for you honey". Very rude and don't care about building new business. Look elsewhere
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April 2022 by Indra T.
I've gone here the last 2 years since I started my own business. I had a ton of questions as learning all this can be very stressful. They did an amazing job & I'll be recommending everyone to this place. Family owned, efficient, easy & helpful! They answered my million questions which I appreciated! Will be back!
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January 2022 by Teresa E.
Family owned business. Very friendly and professional team. Dennis gets things done in a flash & knows his stuff!
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April 2021 by M K.
Glad we found Cooper & Associates. Professional and in the neighborhood. Nice family business. Fair pricing as well. We were in and out in a timely manner. If you are looking to get your taxes done with all these new rules, this is where you go.
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April 2021 by Abby S.
Was referred to Dennis by my parents and we were absolutely pleased with our services here! It's a family run business and everyone is so nice. This is where we'll be going every year from now on. Highly recommend!
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March 2021 by Madison B.
DO NOT GO HERE. We had to file our taxes and we were behind for 3 years. We were set on direct deposit and then since they didn't e file it we didn't receive our tax return back quickly. AND it says we were negative instead of positive and when I brought it to a different place they said that was inaccurate. Worst place to go.
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March 2021 by Elisa P.
Absolutely amazing! I have been coming here for about 10 years and have never had a problem. The team is great and really make sure all bases are covered when it comes to taxes. They are thorough, explain everything and answer any questions you may have. I have since moved to a different state and still use them. A 5 star option just isn't high enough.
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March 2021 by Katie S.
We had a potentially complicated and sensitive tax situation this year and thought it best that we go to a professional to make sure it was done right instead of using TurboTax as we usually do. I am happy we did. Brianna was caring and understanding and helped us with our filing in about 20 minutes. It was very affordable and convenient using them this year for our tax services and I would recommend them to family and friends.
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December 2020 by Eric T.
Bree was very helpful, professional and friendly for my first consultation.
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July 2020 by Sandra L.
Thank you Mr. Cooper for doing our taxes today. You are so professional, thorough and it was a painless process. Although we had to pay, it was reassuring to know that you did the best you could to get us our deductions. I highly recommend your company.
