-
April 2024 by Morgan K.
Was great. Definitely in price range. No more than $100 for the night. Perfect for date night
-
April 2024 by Martin R.
The service was horrible the entire time we ate and cooked our food we had no grill change. We ordered stuff such as spicy pork belly and got regular pork belly. The server would forget things such as our rice and they also would take very long to come as us again if we needed anything else. This place isn't what it used to be...
-
April 2024 by Stuart C.
Great place to entertain friends and family, great comfort food and we love the assortment on the menu. Clean restaurant, friendly servers and great price point.
-
April 2024 by Dyante Perkins P.
Love the additional menu items! Great quality of meet!! Live the staff and the environment!
-
April 2024 by Tom
Good food, waitress didn't come around nearly enough and had to flag her down to get any attention. They were NOT busy so no real excuse for it. May try again but feel like there's better places in town for the money spent.
-
April 2024 by Erica Barraza
Horrible service waited 40 mins for our drinks also waited 40 mins to order worst service
-
April 2024 by David C.
This is my family's go to kbbq restaurant and we've been here dozens of times since they've opened. Whenever we can't decide on a kbbq place, we will typically go here. We've seen many changes, both good and bad, throughout the years. I do like the quality of the food (we typically only order the brisket and steaks along with sides). However, my reasoning for the 5 stars is for 2 things: 1) the space; many kbbq places we go to have small seating areas which typically isn't an issue, but with small kids, it sometimes becomes a challenge, and 2) the Gen sauce; now, most servers won't make this for you anymore, but with the updated menu, you can now ask for all the ingredients and make it yourself. If you're not sure what Gen sauce is, ask one of the servers and they should be able to tell you.
-
March 2024 by Molina J.
Only thing worse than the awful music was the awful service. As a worker how can you be happy with yourself knowing that you suck at your job on purpose. LOUSY LOUSY LOUSY is what I'd call it, inexcusable to take 20 mins for waters and even longer to even get the grill switched on. Multiple times my party and I had to walk to our waiter to let him know that we still hadn't ordered food. I would've had more fun trying fentanyl than to try and entertain ourselves waiting for service. My favorite part about being my experience here was leaving when it was all said in done. I hope it closes down, if I were to put this in NBA terms Gen is the Detroit pistons. Pathetic.
-
March 2024 by Ashley Marie
I’m sorry. I used to love this place but my recent experience has completely ruined it for me and I will not be dining here again. Service was super slow, which I understand because they were short handed when we were sat. Half way through it seemed more workers were there but we didn’t know who our dedicated server was and it was a struggle to put in orders and ask for grill changes. The worst part was when it came to paying. My bill was about $60 for me and my mother, but it took a long time for them to come back with my card. A manager came and explained to me that the server had accidentally used my card to pay out another table, a $200 BILL. I was told I couldn’t get a refund then and there because they had to contact their HR department? And it would take them 3-5 business days to refund me. I couldn’t understand how that mix up happened and why I couldn’t get my money back. I’ve never been to a restaurant that couldn’t issue an instant refund. The worst dining experience of my life. I will not be dining here again. The server and manager on duty should get a write up for this because that situation could’ve been entirely avoided had they paid attention.
-
March 2024 by Nakia G.
Been here a couple of times and typically it's a great experience along with great food. Tonight was not. Decided to take our kids with us tonight and the service was terrible. Asked for rice for everyone, never got it. Asked for a change of our hot top from another server because we couldn't find ours. Had to ask our server 3 times for refills on our drinks, had no napkins and waited for our check for about 10 minutes while he stood at the bar area talking with another server. Was really frustrated to pay over $100 for a meal when we had terrible service and continuously had to ask for things like napkins and refills.
-
March 2024 by Taylor P.
We have come here for almost 2 years and my parents and I love this location! We always go in and request Bre as our server and she always does a great job! I highly recommend you request her the next time you come in :)
-
March 2024 by Jazmin L.
I came here with my family, our waiter was Alexandria S she started off with a good vibe at first until her mood completely changed out of no where. We kept having to remind her we were still missing our orders, we had to ask for refills 3 different times and she barley came with our refills almost right before we left and finished eating. We also noticed she was attending her own kind of people instead of us Hispanics which is very unprofessional. we were paying 200 for great food with a shitty side of customer service from Alexandria. Other than that I recommend the place but please don't let this woman be your server! (:
-
March 2024 by Henry E.
Foods mid at best but the service don't get me started. Party of 4 and we're only allowed 4 meats and 2 servings of each meat sounds reasonable. You would think but when the servings look to be for one person that ridiculous. Especially when a party of 2 ordered the exact same thing and are getting 2 plates more. To add we would have to remind the server that we still we waiting on other plates to be brought. Then the server would bring the food and see the grill needed changing because how long we were waiting and wouldn't offer, we constantly had to ask. Also appetizers being brought out mid meal and still not getting half your order and having to ask the server several times for it gets frustrating. We watched them go by to another table smh. It was a night of " I'm sorry " and "Dang I knew I was missing something". It prolonged a hour meal into a two hour meal and mid dinner made me want to leave and go pick up something else.
-
March 2024 by Isis D.
Food was delish. Staff was chill. Semi casual clothes vibe's. I'll definitely recommend to others
-
March 2024 by amber Gonzalez
Worst service ive ever
