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March 2024 by Anthony Habeel
AVIS .. is definitely going to change how golf is being played in Nevada. She really emphasizes the fundamentals and breaks down the swing mechanics. Las Vegas/ Henderson get ready to see your scores drop!I would highly recommend Avis if you’re a beginner, intermediate or an advanced player.
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March 2024 by Max Max
Brought some iron shafts here to get installed. Very non standard build length since I’m quite tall and having back problems. Intake process is great but somehow the note to leave shafts uncut didn’t make it to the build team. They got cut to standard length which is like playing junior clubs for me. I called them and they immediately offered to make it right. Thank you Chris, Lee and Brian for the great build.
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March 2024 by Jackson Doyle
Manager was super disrespectful and a jerk to me. I brought In my personal putter to compare with a putter I was interested in buying and he said I would need to pay $15 to use their "practice facilities". As if there's not 2 golf courses within 10 minutes that I could've practiced at. Maybe he didn't understand that I was interested in buying or maybe he was slow who knows. He also tried to have an employee watch me at the putting green like I was a criminal or something. I'll be contacting corporate about this event
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March 2024 by James Degrace
There's a new golf instructor at golf galaxy Henderson, her name is Avis, I'm on my third lesson with her, and she has improved ny game, better positions at address, my ball flight has improved. She's a lgpa professional . She'll definitely improve your game.
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March 2024 by Ka Liq
Avis Avis Avis!! What a gem!! I've tried a lot of coaches for my young son but she is THE ONE. Her lessons are thorough, full of substance, with a positive message to keep his mind sharp. I recommend her to anyone who truly wants to learn the game. I'm glad she was recommended to us because she does not disappoint. Thank you Avis!
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February 2024 by Teynae Richardson
I thoroughly enjoyed my time with Avis. She is a pro golfer with the uncanny ability to breakdown the important mechanics and fundamentals of a swing onto a novice player like myself. Her simple, yet important tips improved my swing immediately; from ball placement to foot placement, up to hands and hips. I will most definitely be returning to schedule lessons with Avis. I highly recommend her!
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February 2024 by Anthony Estampador
Avis is the BEST! She's so knowledgeable, very thorough and made it really easy for me to understand the adjustments I needed. Can't wait to take another lesson and to bring my daughter in to learn the game from her!
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December 2023 by Chili
Went there yesterday afternoon 18 Dec. I walked around the whole store about 20 minutes and was on my way to the checkout when one of the three associates Chris was finally through talking about upcoming tee times with the other two associates to ask me if I needed help. I felt like I was an inconvenience. checkout clerk Jim was very courteous. This team needs 40 hour class in customer service or the supervisor needs to be let go.
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December 2023 by Marcos Campos
Great experience! I had 3 clubs regripped. I was in and out within 20 minutes, and 10 of those minutes were me picking out my new grips. Super friendly and knowledgeable staff. I’ll be back to get more clubs regripped. Thank you
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December 2023 by Curtis Watkins
Randy is the man and helped me find a putter I felt comfortable with without pressure!
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October 2023 by Mark Brown
Got a club re-gripped and they mentioned I had leftover credit from points. Got another dozen balls and a hat.
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September 2023 by Joey P.
Just called in literally 1 minute ago and their employees don't have the time for anyone it seems like. Horrible customer service from this store and I haven't even walked in there yet!! Probably will never step foot in this golf galaxy. Hire people that want to work lol beyond horrible
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August 2023 by Kirt Perez
Went into to do a deloft, regrip, and save original grip. Employee by the name of Joseph told me that there are no qualified employees at the time to deloft. Ok I guess I'll just do the other services I needed. Joseph could not save a simple odyssey rubber pistol grip, I'd understand if it were a superstroke or some long arm lock grip to be saved, but the two times I went to golf galaxy for services, I'm being told that they don't have a qualified employee at the time to help. So now my original grip is lost, and if it was a new club and you had plans on returning it, give it to Joseph to have it be voided of a return. PGA superstore has given me no problems the times I ask for service.It's a shame for this especially since it's nearly as big as PGA superstore.
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July 2023 by Barbara W.
I was in the store shopping, being an inexperienced golfer I was in need of some help. I couldn't find anyone to help me for over 10 minutes. I large African American man walked right by me, he seemed to be in his own world. I later found out that he was the store manager. He really needs some guidance on how to provide customer service. There was also a women up at the register area, a tall girl, she was also no help at all. She said if I don't see what I am looking for on the floor, they don't have it. No offer to check the other store or try to help me order it online. Needless to say, I won't be going back there any time soon.
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July 2023 by Tarun M
Probably the last place you would want to go for shopping unless you are into walking aimlessly in the stores.There is hardly any help available.I went to pick up a range/swing monitor and the customer service rep was wrong about the return policy on that product. Online it says it's returnable within a certain period but the store apparently has made their own rules.I also think they were more inclined on helping the old white men and very ignorant of others!
