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July 2023 by Google user
Terrible experience. My wife and I tried to work with another tax agency dealing with a “professional tax advisor” so we decided to give H\\u0026R Block a chance. We were helped by James Spencer handling our taxes. This has been a headache since. Our payment plan that we agreed upon was supposably processed. The minimal amount told was invalid. The interest we were told that was applied to every month was invalid. We had to resubmit our taxes because he forgot to input our health insurance credits (which increased our total amount owed). We called the IRS to see why our funds haven't been processed they said they didn’t have any record of a payment plan processed. They also said our minimum was no where close to the amount we were told we had to pay it was double and a half. The interest applied monthly was not .5% it was 7%. Again we came to a “professional” to help us learn more and educate us for future reference. Will not be conducting any business in the future with H\\u0026R Block again. Terrible experience once again will not be coming here again.
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July 2023 by Julio Meza
Terrible experience. My wife and I tried to work with another tax agency dealing with a “professional tax advisor” so we decided to give H&R Block a chance. We were helped by James Spencer handling our taxes. This has been a headache since. Our payment plan that we agreed upon was supposably processed. The minimal amount told was invalid. The interest we were told that was applied to every month was invalid. We had to resubmit our taxes because he forgot to input our health insurance credits (which increased our total amount owed). We called the IRS to see why our funds haven't been processed they said they didn’t have any record of a payment plan processed. They also said our minimum was no where close to the amount we were told we had to pay it was double and a half. The interest applied monthly was not .5% it was 7%. Again we came to a “professional” to help us learn more and educate us for future reference. Will not be conducting any business in the future with H&R Block again. Terrible experience once again will not be coming here again.
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October 2022 by Ashley Fenton
Yikes... I am not sure about the other advisors here, but Babu was terrible and I don't recommend using him. The biggest issue we had with him was we called and left a message for him 5 different times on different days within a week and a half and never got a call back. He had said he'd call us and let us know if he would be able to e-file state taxes and never called us back 2 weeks later even with all of the messages. Eventually the supervisor was able to look it up herself, so that gives them the one star. It's also extremely pricey to have them do it in person. It would have been a couple hundred dollars cheaper to do it online, but we didn't realize that the price difference would've been so much more. When we asked them how much it would be when we arrived, they said they wouldn't know until they were done, therefore we would be stuck with the cost. Avoid this place at all costs.
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October 2021 by Destiny Oropeza
Do NOT go here if you had to file unemployment last year!!!The tax guy told me at the end of the appointment that my return “wasn’t bad for not working” (even tho I also clearly had a W2?) and told me there’s a lot of places hiring. Even tho my unemployment was given WHILE I WAS WORKING (covid related). Not that it’s his business. Ive never not had a job until the pandemic. We had to move so my fiancé could get a job (also do to the pandemic) it’s been such a hard year and to have him judge and make remarks about my work ethic was VERY uncalled for. Like mind your business man!I am a young women so im sure he thinks he can add comments like that with no response.Also during the appointment the tax guy next to us got off the phone and yelled the f word. Obviously not professional either?The lady at the front was sweet.
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October 2021 by Kat Haigler
I will never have this company do my taxes again. They never returned my appointment phone call. The woman who did my taxes never spoke to us or even looked in my direction when I asked about my unemployment during covid. Which I know my question was on everyone's mind who was forced to recieve unemployment. Unprofessional service for the cost.
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October 2021 by Amy Pritchard
Basic taxes and when I checked online it said $69. I was charged over $250. I could have done them online for free. So lesson learned
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March 2021 by Jay J.
I have George as my advisor, And I just love the drop off concept. They email it to you, look it over. Sign and pay online bip bam done!
