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March 2024 by Neil E.
I've only had the mattress from Half-Priced Mattress Superstore for two weeks, so it's premature to tell its overall performance. But, based on a couple of weeks, it "appears" to be an "unbranded" quality mattress that will stand up over time. For the mattress, I offer five stars thus far. However, for the store services, delivery, and professionalism, I rate this retailer between three and four stars, and here's why. While very friendly, the saleswoman needed to grasp more of the mattress details. Giving her the benefit of the doubt, I assume she was new to the job. The owner arrived while I was at the store, and he could have been more helpful and reassuring while listening to the saleswoman fumble for answers to my questions. The delivery didn't go well and had to be pushed back another day because the [third party] delivery person was very late. I spent two thousand dollars on this mattress and would feel better about the purchase with a follow-up or a simple thank you note or call. I am still waiting to receive any calls or follow-ups. RECOMMENDED: I Guess So SERVICE: Minimal PRICE: $$ to $$$ PARKING: Adequate and Convenient REASON/INTENT: Mattress Purchase
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December 2023 by Kristen A.
Update: I see you have updated your response 3 months later and now have placed the blame on me. I did not "select the wrong mattress." I sat on it in the store and l laid down on it in the store. Check the cameras. It's not the same mattress I received. We had to dump the mattress, it wasn't even acceptable for a child.
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November 2023 by Samantha D.
I just got a mattress from Mattress firm to replace the one I bought from half priced mattress while there at the store one of the sale people on the floor expressed that Half price mattress does tear down of older mattress's and puts them back together with new foam in them as well as steam cleaning them then puts them up for sale I believe this to be true as seeing how horrible my bed is I paid 1200 for a bed and got a flapjack mattress.Since sleeping on it the middle has completely collapsed the foam is pressed to the wooden box springs and look like a candy bowl so Far the worst experience I've had I would avoid spending your money here and search around for that mattress you'll love and give you the sleep You need. Hey Bobby thank for your response here I reached out to you in store spoke with Christina and left my contact number with her this is definitely accurate post in regards to the quality of the product your selling and it was purchased at your establishment nothing vague about what I said the mattress didn't hold up it flattened if you'd like to know more please contact me .
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September 2023 by Lisa S.
wake up feeling like I've been sleeping on a marshmallow in a dream-filled cloud castle
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August 2023 by Antonio M.
Didn't see anything half priced except stained and dirty factory seconds. Other than than Cristina was nice.
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July 2023 by Angeline R.
Bobby and his wife are a class act! Same Day delivery and wonderful service! They helped my mom choose a mattress and had it delivered within the next hour! You don't see customer service like this very often anymore!
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July 2023 by Dianne B.
Best kept secret...no surprises they are rated 5 star by most!!! This store is amazing and the customer service beyond expectations!!! NO hard sell!!! Just honest good people!!! I bought the best mattress ever, on Christina's advice, and have never had a better sleep!!! Thankyou, Christina, your simply awesome!!!
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June 2023 by Mercedez L.
I believe that lady in the front was Cristina; she was very sweet and accommodating. Definitely made my trip a successful one and I left with two mattresses. I would recommend this place to a friend or family. Thank you!
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June 2023 by Ray D.
I ordered a set of Cal King bunkie boards in the morning and got a call immediately to schedule a delivery time that same day! Excellent customer service and top notch delivery team. I definitely recommend this company.
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June 2023 by Jacob Mendias
Delivered my mattress faster than expected, super easy purchase and the best same day delivery prices around.
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May 2023 by Joan M.
Excellent customer service, good prices it was an easy stress-free transaction. Fast easy delivery.
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March 2023 by Kaleena L.
Great store. Excellent customer service and reasonable prices! I didn't feel pressured into buying something that was out of budget. Always appreciate salespeople like that. Thanks again!
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January 2023 by Jolene X.
Seeing how this store had such good reviews, we're glad to have stopped by here first on our mattress search! Bobby and Shenell were very helpful and accommodating to getting our needs met with the right mattress!I definitely recommend shopping here, they're very knowledgeable in their products and wonderful customer service!
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November 2022 by Jason C.
Best bed ever! Service is amazing. Thank you Lisa!We are very happy with our purchase.
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September 2022 by Samantha B.
We are in need of a new mattress because we have had our current mattress WAY TO LONG which we bought about 8-9 years ago at this place when it was way smaller. They were amazing and the mattress has lasted forever. Everyone LOVED our mattress. At the time of purchasing our king size bamboo mattress (at the time was the best in store), they also gave us a 2 sets of bed sheets (included: cover sheet, flat sheet, 2 pillow cases) for free with the bed we were already buying at whole sale. Then they gave us pillows that were worth at least $300 for only $100. We had it delivered that day.I will be coming here soon for my kids mattresses as well as mine and hubbies. They were amazing back then and I can see with reviews it hasn't changed. That's awesome.
